Give Customers Powerful WAN Applications

Offer customers a Managed Wide Area Application service (WAAS) for WAN solutions that deliver powerful application acceleration and optimization of any TCP-based application delivered across a WAN.

Cisco is retiring the Cisco Powered Managed WAAS service designation on August 1, 2011.

Service Description

Program Benefits

Requirements

Resources

With Managed WAAS, a component of Cisco’s Data Center 3.0 architecture, you can offer customers a comprehensive portfolio of application networking solutions and technologies that help optimize and securely deliver business applications from data centers to branches and mobile end users.

This software and hardware service:

Allows customers to consolidate costly branch servers and storage into data centers.
Deploys new applications centrally.
Offers LAN-like performance for any employee regardless of location.
Provides lower total cost of ownership (TCO).
Eases operation through network transparency.
Reliably deploys applications.
Preserves the security of accelerated traffic.

Working with a Cisco managed services provider can help customers gain competitive advantage by adopting new technologies with a fixed cost and less risk.

A service with the Cisco Powered managed service designation meets or surpasses standards for a premium service experience as defined by the market, by Cisco, and by the industry. This designation has been validated through an objective, independent audit.

Benefit	Description
Eligible for Discount	Products eligible for program discount (upon certification or designation approval)
Eligible for Rebate	Products eligible for program rebate (upon designation approval)
Eligible for Global Procurement	Products eligible for global procurement (upon designation approval) where partners have registered, legal entities.
Eligible for Branding and Additional Marketing Benefits	Approved managed services eligible for branding and additional marketing benefits
Trade-In Credits	Approved managed services can be combined with trade-in credits

All MSCP managed services must include proactive monitoring from your NOC, service availability 24 hours a day, seven days a week, and SLAs with terms of one or more years.

Requirements
Pre-Requisites	Meet all Managed Service requirements in Offer Based Audit Document Minimum of two customer references Service-level agreement (SLA) and published Managed Services Description (MSD) At least one each of the following certified personnel on staff: data center application services design specialist or data center application services support specialist Purchased licenses to enable WAAS service: WAAS transport license, and WAAS enterprise license Deploy Central Manager on dedicated WAE at the headend with an option for a redundant configuration Provide service coverage (country availability)
Service Design	Demonstrate WAAS capabilities, and explain the key benefits of the service and how it can be used to optimize the performance of key applications over the Wide Area Network (WAN). Demonstrate core functionality of the WAAS Service including service resiliency. Make hosted options available Demonstrate customer premises equipment (CPE) security including: Disk encryption for data Stateful firewall inspection Network virus scanning forall accelerated traffic
Service Level Management Requirements	SLAs and metrics as defined by requirements document Customer portal External and internal reporting

Requirements vary for individual managed services. For a complete list of requirements for this service, and the associated BoM, see Managed Services: Portfolio Requirements Document

Learn more about Cisco WAAS products

Review the Bill of Materials for this service