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Managed Data Center Interconnect

Improve Data Center Business Continuity

Accessing critical information and ensuring continuous operations 24 hours a day is a must for many businesses. A successful business continuity strategy often involves having two or more data centers that can safeguard and deliver business-critical application services anytime. Locating primary and redundant data centers outside the threat radius, often well beyond the reach of the metro area, is the most effective way to protect information. A Managed Data Center interconnect service based on a Cisco optical network solution forms the basis for supporting data center interconnection services along with providing a wide range of other network services.
Service Description
Program Benefits
Requirements
Resources

With a Managed Data Center interconnect service, customers can build data centers in separate geographic areas to protect outages that affect more than one site, and connect them using a reliable, secure, high-speed infrastructure.

This service:

  • Uses dark fiber to connect two sites
  • Connects multiple sites using dense-wave division multiplexing (DWDM)
  • Supports redundancy features to enable transparent failover in the event of a fiber failure
  • Offers support for a variety of interface options to allow consolidation of different traffic types and applications over the service, such as Escon, Ficon, fiber channel, or Gigabit Ethernet

 

A service that achieves the Cisco Powered managed service designation meets or surpasses standards for a premium service experience as defined by Cisco and industry best practices. The designated services have been validated against Cisco's exacting standards through an objective, independent audit.

Benefit Description
Eligible for Discount Products eligible for program discount (upon designation approval)
Eligible for Rebate Products eligible for program rebate (upon designation approval)
Eligible for Global Procurement Products eligible for global procurement (upon designation approval) where partners have registered, legal entities.
Eligible for Branding and Additional Marketing Benefits Approved managed services eligible for branding and additional marketing benefits
Trade-In Credits Approved managed services can be combined with trade-in credits

All MSCP managed services must include proactive monitoring from your NOC, service availability 24 hours a day, seven days a week, and SLAs with terms of one or more years.

Requirements
Prerequisites
  • Meet all Managed Service requirements in Offer-Based Audit Document
  • Minimum of two customer references
  • Service-level agreement (SLA) and published Managed Services Description (MSD)
  • At least one Cisco Data Center Networking Infrastructure Support Specialist on staff
  • Provide service coverage (country availability)
Service Design
  • Demonstrate support for a Data Center interconnect service based on a Cisco solution
  • Demonstrate support for dark fiber site-to-site and DWDM connectivity between multiple sites
  • Demonstrate support for network designs that include redundant paths into a site as well as sub-50 millisecond switchover in the event of path failure
  • Demonstrate support for network designs that include a variety of interfaces made available to the customer such as Ficon, Escon, fiber channel, and Ethernet to allow flexibility in what types of traffic the customer can link between the sites
Service Level Management Requirements
  • SLAs and metrics as defined by requirements document
  • Customer portal
  • External and internal reporting

Requirements vary for individual managed services. For a complete list of requirements for this service, and the associated BoM, see Managed Services: Portfolio Requirements Document

Learn more about Cisco Data Center solutions

Review the Bill of Materials for this service (PDF - 786 KB)
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