Integrate Voice Services with Web-based Data Services

Deliver voice, multimedia, and data traffic using a managed IP Trunking service for a Session Initiation Protocol (SIP)-based trunk from the managed service provider to an IP PBX or key system.

Service Description

Program Benefits

Requirements

Resources

With a Managed IP Trunking service customers can use a Session Initiation Protocol (SIP)-based trunk from the service provider to an IP PBX or key system, to deliver voice, multimedia, and data traffic.

The managed service provider provides basic connectivity, emergency services, dial plan management and operator services, as well as local and long distance call connections.

The service:

Includes the IP termination service.
Features a PBX with a gateway, an IAD or an IP PBX.
Provides comprehensive SLAs covering the overall performance of the service, and online access to real-time and historical service-performance reports.

Working with a Cisco managed services provider can help customers gain competitive advantage by adopting new technologies with a fixed cost and less risk.

A service with the Cisco Powered managed service designation meets or surpasses standards for a premium service experience as defined by the market, by Cisco, and by the industry. This designation has been validated through an objective, independent audit.

Benefit	Description
Eligible for Discount	Products eligible for program discount (upon certification or designation approval)
Eligible for Rebate	Products eligible for program rebate (upon designation approval)
Eligible for Global Procurement	Products eligible for global procurement (upon designation approval) where partners have registered, legal entities.
Eligible for Branding and Additional Marketing Benefits	Approved managed services eligible for branding and additional marketing benefits
Trade-In Credits	Approved managed services can be combined with trade-in credits

Requirements vary for individual managed services. In addition to the summary of requirements listed below, be sure to view the Managed Services Portfolio: Requirements Document located on the Managed Services tab.

All MSCP managed services must include proactive monitoring from your NOC, service availability 24 hours a day, seven days a week, and SLAs with terms of one or more years.

Requirements
Pre-Requisites	Meet all Managed Service requirements in Offer Based Audit Document Minimum of two customer references Service-level agreement (SLA) and published Managed Services Description (MSD) At least one CCIP on staff Provide service coverage (country availability) Provide infrastructure on which the service is delivered (carrier) Base Internet Protocol (IP) transport primarily on Cisco infrastructure
Service Design	Demonstrate IP Trunking service capabilities, and explain key benefits of the service and how it can: Be used to deploy and interconnect Cisco Unified Communications solutions to the network Provide a single IP-based interconnect for both data and voice using Session Initiation Protocol (SIP) as the Voice over Internet Protocol (VoIP) Enable multimedia communications over IP Customer premises equipment (CPE) service security, including: AutoSecure, control plane policing (CPP), CPU or memory thresholding, and role-based command line interface (CLI) access. Infrastructure service security in accordance with Network Foundation Protection (NFP)
Service Level Management Requirements	SLAs and metrics as defined by requirements document Customer portal External and internal reporting

Requirements vary for individual managed services. For a complete list of requirements for this service, and the associated BoM, see Managed Services: Portfolio Requirements Document

Learn more about Cisco SIP Trunking products

Review the Bill of Materials for this service