SMB Specialization

Small Business Specialization

Become a Small Business Specialized Partner

Prove your skills in designing and deploying Cisco Small Business solutions with expanded focus on Collaboration and Unified Communications solutions. Learn more.

Account Manager | Engineer

Specialization Requirements

Two roles are required for the Small Business Specialization:

  • Account manager
  • Engineer

These roles provide a roadmap with training content and exams that are tailored to pertinent jobs within a company. Following is a summary of training format, cost, and duration specifically for each role, as well as additional general training requirements. All costs are estimated and may vary by region.

Role Sharing Guidelines

One qualified individual may fill both the Account Manager and Engineer role in Small Business Specialization. They may also serve in both roles for the Small Business Foundation Specialization. For example, one individual may serve in up to four roles across both Specializations.

Account Manager

Responsible for sales methodology and customer engagement.

Prerequisite: Format Cost (USD) Duration
None - - -
Requirement(s):
Please note, majority of content is available for download on PEC
Format Cost (USD) Duration
SMB Solutions for Account Managers (650-179) - EOL 3 September 2013   $65 60 min
Recommended Training: Format Cost (USD) Duration

Smart Business Roadmap for Small Business
Cisco for Small Business v2
Cisco Small Business - Routing v1
Cisco Small Business - Security v1
Cisco Small Business - Services and Support v1
Cisco Small Business - Switching v2
Cisco UC320 Feature and Configuration Technical Overview v1
Cisco SMART Designs
Cisco OnPlus
Cisco Webex - Meeting Center
Cisco Tools and Resources for Account Managers
Cisco Unified Communications Manager Business Edition 3000
Smart Business Communications Systems (SBCS) v2.2














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15 min
25 min
45 min
55 min
20 min
75 min
60 min
30 min
30 min
30 min
30 min
60 min
30 min
Total:   $65 9.5 hrs

Engineer

Combines presales and post-sales functions; responsible for designing and implementing simple customer business solutions.

Prerequisite: Format Cost (USD) Duration
None - - -
Requirements:      
SMB Solutions for Engineers (650-196)- EOL 3 September 2013   $65 75 min
Recommended Training:
Please note, majority of content is available for download on PEC
Format Cost (USD) Duration
Smart Business Roadmap for Small Business
Cisco for Small Business v2
Cisco Small Business - Routing v1
Cisco Small Business - Security v1
Cisco Small Business - Services and Support v1
Cisco Small Business - Switching v2
Cisco UC320 Feature and Configuration Technical Overview v1
Cisco SMART Designs
Cisco OnPlus
Cisco Webex - Meeting Center
Cisco Tools and Resources for Account Managers
SB Technology Fundamentals
Cisco Unified Communications Manager Business Edition 3000
Smart Business Communications Systems (SBCS) v2.2
Cisco Unified Communications Manager Business Edition 3000 (PSBE3000EN)















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15 min
25 min
45 min
55 min
20 min
75 min
60 min
30 min
30 min
30 min
30 min
120 min
60 min
30 min
360 min
30 min
Total:   $65 19 hrs

Country Requirements:

Learn more about Country Groupings