Increase Your Profitability
Expand your Voice and Unified Communications opportunities with this specialization. (1:52 min)
The Master Unified Communications Specialization demonstrates the highest level of expertise with Cisco Voice and Unified Communications solutions. Deliver Voice and Unified Communications solutions to help your customers communicate quickly and effectively and improve customer service while saving time and money.
- Increase profitability with unique incentive programs, rebates, and co-marketing funds
- Acquire expertise in delivering end-to-end Voice and Unified Communications solutions
- Obtain early exposure to unified communications solution roadmaps
- Use a distinct master partner logo to position your best-in-class capabilities
- Gain access to in-depth training and support resources
The Cisco Channel Partner Program is designed to strengthen your ability to capture market opportunities. Partners who invest in the Master Unified Communications Specialization can participate in Cisco channel incentive programs.
Step 1: Pre-Audit Validation
These requirements will be validated remotely before the onsite audit is scheduled.
Requirement Evidence Advanced Collaboration Architecture Specialization or
Advanced Unified Communications Specialization
Partner must hold the Advanced Collaboration Architecture Specialization or the Advanced Unified Communications specialization.
Check is done via an internal system validation through the Certification & Specialization Application (CSApp) web tool.
CCIE Voice or CCIE Collaboration Assign individual in CSApp. One Project Management Certification:
PMI Project Management Professional (PMP)
The partner uploads the certificate into the Certification and Specialization Application.
Customer references: Documentation to validate five* sophisticated deployments based on specific qualifying Unified Communications criteria (see Master Security and Unified Communications Customer Reference Checklist).
Complete the customer reference document, which includes customer reference account deployment summaries, for the five* customer references.
*Recertification applications require three customer references
Cisco Channel Systems Engineer (SE) reviews the Customer Reference document and validates deployments. The Cisco Channel SE must upload the customer reference checklist into CSApp. Review and validation of the customer reference checklist is indicated by the Channel SE upload.
Step 2: Onsite Audit
After your application has been validated by a Cisco Certification Program Manager, he or she will forward your application to the third-party auditing firm who will contact you to arrange an audit date.
Requirement Preparation Onsite Audit Capabilities Validation All requirements for the onsite audit are found in the Cisco Channel Program Audit & Policies document. Please prepare accordingly. Onsite Audit Demonstration Be prepared to perform a demonstration as per the Master Unified Communications Demonstration Guidelines document. Problem Action Need additional information? Visit the training and tools page to view the Partner Preparedness and Demo Solution VoDs, and other documentation to help you. If you are having issues with your online application, or Cisco online web tools: Open a support case If you have questions, issues, or concerns with regard to the audit process, demonstration requirements, or other issues related to this qualification: Please contact your Partner Account Manager or Systems Engineer or send an email to firstname.lastname@example.org.
Note: If a partner does not remain in compliance with the applicable specialization or certification requirements, Cisco reserves the right to revoke the specialization or certification at any time. Partners must notify Cisco of its non-compliance promptly, but in no event more than thirty (30) days after partner fi rst becomes aware of its non-compliance. Upon receipt of such notice, partner may qualify for an extension of time in which to renew its compliance with the applicable specialization or certification requirements. Partner's failure to provide such notice may disqualify partner from receiving such an extension. If no extension is granted or if partner fails to comply with the certification or specialization requirements by the end of the extension period, Cisco reserves the right to revoke the applicable specialization or certification immediately. Additional information regarding non-compliance may be found in the Audit and Policies Document.