| Details and Data At some point you'll want answers to questions:  How many people completed the training? How many of them passed their certification? If they didn't complete the training, why not? Have any patterns emerged for success or failure? What are program improvements based on? Why should funding for this program continue?Success stories and qualitative documentation tell a story, but there is strength in data. Whether positive or negative, numbers speak louder than words. During the planning stage, identify the data you need and prepare forms and systems to collect that information. The application form or simple data sheet collects information before students begin. In addition to name, address, telephone; some Networking Academies ask about childcare, marital status, ethnicity, employment history, income, substance abuse history, criminal convictions, and home computer access. For marketing purposes, Networking Academies ask how an applicant heard about the program. By recording this information in a database or a spreadsheet, Networking Academies track success, failure, demographics, and changes, to paint an increasingly detailed picture. The information gathered should measure the ability of the program to meet its goals. If the complete picture shows the student employed, then the tracking system needs to maintain contact with students after CCNA 4. Why gather data?
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