Joe Marcus Clarke has been with Cisco since 1998, working on the network management Technical Assistance Center (TAC) team in North Carolina. As technical lead, he handles world-wide network management escalations particularly those pertaining to CiscoWorks, Tcl scripting, and embedded management technologies. He is CCIE certified (#5384), a certified Java programmer, Solaris system admin, Solaris network admin, and Solaris security admin.