Training Resources

Knowledge Services

Develop Your Knowledge of Cisco Technologies

Cisco Knowledge Services offerings enable customers to maximize their return on Cisco capital investments through their staff development.

Vision Image

Network Learning subscription contracts may be purchased as part of Cisco Advanced Services. These contracts may consist of four different knowledge service deliverables: the Technical Knowledge Library, Remote Knowledge Transfer Sessions, Curriculum Planning and Formal Training Courses. These contracts can be structured in a way to completely satisfy a customer's overall training goals. For more information on each of the four key deliverables, please click on each associated tab.

For more information on KS Practice services and contracts, please send an email to: as-ks-practice@cisco.com.


Cisco Technical Knowledge Library (TKL) is a collection of knowledge and best practices designed to provide end-users with access to valuable Cisco intellectual property, helping them to avoid common problems, and reduce their learning curve on Cisco products and technologies. TKL contains a wide range of technical white papers, design guides, and video-on-demand based on breadth of optimization experiences of Cisco Advanced Services. Other content includes Cisco press titles, case studies, validated configurations, and self-study guides. TKL is organized into five solution modules - Wireless, Security, Network Infrastructure, Collaboration and Data Center. This new presentation format will enable IT professionals in charge of today's networks to quickly locate the technical and operational guidance they need by architectural solution. By modularizing TKL content, Modular Knowledge Services (MKS) is available for customers who are interested in targeted contents. The TKL service is available as part of a Network Optimization Service (NOS) subscription or Networking Learning subscription contract, and the content is continuously refreshed to align with the latest technology trends and architectural designs. TKL is accessible through Cisco.com.


TKL Portal Overview

TLK/MLK

TKL Registration

TKL Registration

Araloc Online and Offline viewer

Araloc Online Viewer

For more information about the TKL Service or to express interest in purchasing this service, please send an email to: tkl-info@cisco.com.


Curriculum Planning is a consultative service. A curriculum planner works with a customer to identify staff learning needs by Cisco technology and customer job function. Deliverables include: job task analysis, needs assessment and a curriuculum report.

Formal Training is offered through NDM bootcamps. NDM bootcamps are extensive training sessions led by Cisco experts that include extensive hands-on lab exercises. You can find more information on the Advanced Services Education site.

TKL Portal Overview

Viewing this video requires the latest version of Adobe Flash Player with JavaScript enabled.

Get the Flash Player

TKL Registration

Viewing this video requires the latest version of Adobe Flash Player with JavaScript enabled.

Get the Flash Player

Araloc Online Viewer

Viewing this video requires the latest version of Adobe Flash Player with JavaScript enabled.

Get the Flash Player