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IT Certification and Career Paths 9E0-802
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Internet Solutions-Solutions Exam*
RETIRED
*Approved for VA reimbursement.
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The Cisco Internet Solutions—Solutions exam (9E0-802) is the third of three exams required to achieve a Cisco Internet Solutions Specialist designation.
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The following information provides general guidelines for the content likely to be included on the Cisco Internet Solutions—Applications Essentials exam. However, other related topics may also appear on any specific delivery of the exam.
Testing and Validation
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Describe the purpose and function of testing and validation phase in an Internet business solution project. |
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Define various types of testing including application performance testing, user load testing, availability testing, and security testing. |
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Explain what testing and validation is and the importance of doing testing and validation. |
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List the four types of testing. |
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Describe the purpose and function of application performance testing and what needs to be assessed. |
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Describe the purpose and function of security testing and what needs to be assessed. |
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Describe the purpose and function of user load testing and what needs to be assessed. |
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Describe the purpose and function of availability testing and what needs to be assessed. |
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Explain the process of application performance testing for user transactions. |
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List the steps in an application performance testing. |
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Describe how to assess the application for testing. |
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Identify the important components of a test environment for application performance testing. |
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Describe the process of data capturing for each transaction and identify the types of data that need to be collected |
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Describe the metrics that need to be calculated from the data collected. |
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Describe the process of security testing for an Internet business solution. |
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Describe the three principles of security testing |
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Describe the four-step process of implementing security testing in a lab environment. |
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Explain what needs to be validated and corrected in security testing. |
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Describe the process of user load testing for an Internet business solution. |
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Describe the four-step process of user load testing |
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Determine the volume of traffic to be simulated and transaction mix to be used in the test given a load test scenario. |
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Identify tools that may be used in user load testing. |
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Explain how to execute load testing and how to collect measurement data. |
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Describe how to analyze user load testing results. |
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Describe the process of availability testing for an Internet business solution. |
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Describe the four-step process of availability testing. |
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Identify failure scenarios that are critical to be tested given an availability testing scenario, including a client's availability goal. |
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Explain what needs to be measured to determine if availability goal was met. |
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Explain how to execute availability testing and collect measurement data. |
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Describe how to analyze availability testing results. |
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Identify what needs to be documented for each type of testing and validation including: application performance testing, security testing, user load testing, and availability testing. |
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Identify the documentation needed for application performance testing results. |
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Identify the documentation needed for security testing results. |
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Identify the documentation needed for the user load testing results. |
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Identify the documentation needed for the availability testing results. |
Responsibilities of a Cisco Internet Solutions Specialist and Tools that May be Used in the Basic Solution Lifecycle Mode
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Describe the six phases in the basic solution lifecycle model; List activities that a Cisco Internet Solutions Specialist may perform in an Internet business project. |
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Define each of the six phases in the basic solution lifecycle model. |
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List activities performed by a Cisco Internet Solutions Specialist in an Internet business solution project. |
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Describe the responsibilities that a Cisco Internet Solutions Specialist may have and tools that a Cisco Internet Solutions Specialist may utilize in the Business Modeling and Requirements phase of the Life Cycle Model. |
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Summarize the tasks involved in keeping the requirements gathering focused on business models, functional models and information models |
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Identify the tasks involved in leading system (non-functional) requirements gathering. |
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Describe the tasks involved in developing a high-level operations plan. |
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Describe the tasks involved in validating completion of the Business Modeling and Requirements phase. |
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Contrast the techniques that a Cisco Internet Solutions Specialist may use to gather information in the Business Modeling and Requirements phase. |
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Describe the tools that a Cisco Internet Solutions Specialist may use to gather information in the Business Modeling and Requirements phase. |
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Describe the responsibilities that a Cisco Internet Solutions Specialist may have and tools that a Cisco Internet Solutions Specialist may utilize in the Analysis and Design phase of the Life Cycle Model. |
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Describe the tasks involved in analyzing business requirements in relation to system architecture. |
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Identify the tasks involved in designing a system architecture and application solution that satisfies the business requirements. |
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Summarize the tasks involved in designing a robust and maintainable system. |
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Describe the techniques that a Cisco Internet Solutions Specialist may use in the Analysis and Design phase. |
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Summarize the tools that a Cisco Internet Solutions Specialist may use in the Analysis and Design phase. |
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Describe the responsibilities that a Cisco Internet Solutions Specialist may have and tools that a Cisco Internet Solutions Specialist may utilize in the Development phase of the Life Cycle Model. |
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Describe the tasks involved in contributing to the physical integration of the architecture components defined in the Design Phase. |
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Describe the tasks involved in verifying all necessary resources are in place to perform development in all areas. |
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Summarize the tasks involved in confirming change control procedures are in place. |
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Describe the tasks involved in ensuring documentation is created. |
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Summarize the tasks involved in assuring the Design Solution is adhered to during the Development Phase. |
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Describe the tasks involved in confirming each individual development group is performing adequate unit testing. |
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Describe tools that a Cisco Internet Solutions Specialist may use in the Development Phase. |
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Describe the responsibilities that a Cisco Internet Solutions Specialist may have and tools that a Cisco Internet Solutions Specialist may utilize in the Test phase of the Life Cycle Model. |
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Summarize the tasks involved in ensuring integration testing procedures are established and followed, as schedule permits. |
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Describe the tasks involved in verifying there is an adequate test environment for system testing. |
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Describe the tasks involved in confirming system-testing procedures are established and followed. |
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Define the tasks involved in verifying documentation is validated. |
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Describe techniques that a Cisco Internet Solutions Specialist may use in the Test Phase |
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Describe the tools that a Cisco Internet Solutions Specialist may use in the Test Phase. |
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Describe the responsibilities that a Cisco Internet Solutions Specialist may have and tools that a Cisco Internet Solutions Specialist may utilize in the Implementation phase of the Life Cycle Model. |
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Describe the tasks involved in ensuring that there is a comprehensive implementation plan in place. |
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Summarize the tasks involved in verifying that appropriate parties receive their required deliverables as specified in the design solution. |
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Identify the tasks involved in verifying that training environments are in place and functional for the user environment and support personnel. |
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Describe the techniques and tools that may be used by a Cisco Internet Solutions Specialist in the Implementation phase. |
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Describe the responsibilities that a Cisco Internet Solutions Specialist may have and tools that a Cisco Internet Solutions Specialist may utilize in the Maintenance phase of the Life Cycle Model. |
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Summarize the tasks involved in monitoring system performance in accordance with an SLA. |
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Identify the tasks involved in ensuring that there are processes in place to support maintenance of systems in production. |
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Describe the tasks involved in ensuring that there is a tracking and reporting process in place to communicate production issues. |
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Describe the tasks involved in ensuring that there is a continuous improvement process in place. |
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Describe the tasks involved in providing input to the troubleshooting process when problems occur in the production environment. |
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List techniques and tools that may be used in the Maintenance phase. |
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Describe the system management tools that may be used in the Maintenance phase. |
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Describe the network management tools that may be used in the Maintenance phase. |
Identifying Non-Functional Requirements for Applications
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Given an application design scenario, identify the minimum set of questions that must be asked in order to identify a complete set of non-functional requirements. |
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Given an application design scenario, including raw information relevant to non-functional requirements, identify the complete set of non-functional requirements. |
Designing and Evaluating Proposed Application Architectures
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Create an optimal application architecture design by placing the specified components within the geographical constraints. |
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Explain the benefits of a proposed application architecture. |
Designing and Evaluating Proposed System Architectures Against Non-Functional Requirements for Applications
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Identify non-functional requirements that are typically important for various application types. (e.g., customer care, chain management, E-learning, etc.). |
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Determine whether a proposed system architecture meets specific non-functional requirements. |
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Design a system architecture that complies with a set of specific non-functional requirements.
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Creating Test Plans, Analyzing Test Results, and Recommending Corrective Actions
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Given a test plan with both correct and flawed test scenarios, assess the completeness of the test plan and re-create a complete test plan including all necessary types of testing, identify and modify flawed test scenarios, identify flaws in testing scenarios. |
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Analyze application test results against non-functional requirements for compliance given a sample of test results and a set of non-functional requirements |
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Given an application test scenario, recommend corrective actions needed for non-compliant test results |
Managing Systems and Networks
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Identify potential gaps in a proposed network management strategy. |
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Assess the flaws of a network and system management plan and recommend corrective actions. |
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Cisco Internet Solutions Specialist – Solutions (CISSS) is the recommended training for the Solutions exam.
Courses listed are offered by Cisco Learning Partners—the only authorized source for Cisco IT training delivered exclusively by Certified Cisco Instructors. Check the List of Learning Partners for a Cisco Learning Partner nearest you.
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