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The topics for this exam match the topics covered in the recommended training, Cisco Internet Solutions Specialist — Applications Essentials (CISAE). However, other related topics may also appear on any specific delivery of the exam.
Application Architecture Concepts
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Describe the key concepts of a distributed application architecture. |
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Describe the reasons for moving to a distributed application architecture and the benefits of distributed applications. |
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Describe the purpose of middleware. |
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Explain the key concepts of a client/server application architecture and methods of implementation. |
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State reasons for moving to client/server application architecture and the benefits of client/server applications |
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Describe the functions of the three layers of client/server application architecture including presentation layer, business logic layer, and data layer |
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Define thin clients and fat clients and describe the two types of thin clients. |
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List the key components of web applications architecture and the key tools for development |
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Describe each of the components of a web application architecture including pages, forms, components, and frames |
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Describe the functions of the enabling technologies upon which web applications are built, including web browsers, web servers, servlet engines, application servers, dynamic content servers, and database servers |
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Describe various web application languages, including HTML, CGI/PERL, Java/JavaScript, and ActiveX. |
Application Concepts
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Describe the key concepts of application transactions and methods of implementing application transactions |
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Define a transaction and its ACID properties |
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Describe different models of transactions including flat transactions, nested transactions, and chained transactions |
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Define transaction integrity and describe three common methods used to ensure integrity, including journaling, rollback, and trigger |
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List the three common types of application transactions |
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Define a distributed transaction. |
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Describe the key concepts of modern databases. |
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Define database, database management system, and database engine |
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List the types of database including a hierarchical database, a networked database, a relational database, and an object database, and explain their advantages and disadvantages |
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Define SQL and describe its functions |
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List five important database deployment considerations, including tuning, network overhead, data warehousing, backups, and physical storage. |
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Describe the key concepts of object-oriented design. |
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Describe the reasons for moving to object-oriented design and its benefits; Describe key object-oriented concepts including object, class, encapsulation, inheritance, and polymorphism |
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Describe the UML and the CAES tool used in object-oriented design |
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Differentiate object-oriented programming and structured programming and identify the common languages for object-oriented programming. |
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Name and describe the key concepts of data modeling. |
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State the reasons for performing data modeling and the benefits of data modeling |
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Describe different types of data modeling and their respective data models including conceptual data modeling (conceptual models), logical data modeling (logical models), and physical data modeling (physical models) |
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Describe the ER method and its key components including entity type, attribute, and relationship |
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Describe system enablers such as threads and hardware drivers and their usage; |
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Describe the usage of single-threaded design and multi-threaded design as well as their advantages and disadvantages |
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List the hardware driver issues to consider in application deployment. |
Application Factors to Consider
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Describe the functions performed by the following application security elements: authentication, access control, confidentiality, integrity, auditing, and accountability. Identify common security technologies that enable applications. |
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Identify alternative methods for ensuring application reliability and availability and how cost-benefit tradeoffs in the choice of methods impact reliability and availability. |
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Identify application components, architectural features, and hardware characteristics that support scalability and how typical scalability requirements can be designed into an application's infrastructure. |
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Explain the key application performance factors: application architecture, database, operating systems, and how hardware can affect system performance. Given a situation, predict how these different parts of the application will impact performance. |
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Explain how application manageability can be affected by software, data maintenance, the administration of application services, and IT operations. |
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Describe alternative methods for achieving application integration and explain why such integration is important. |
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Define the six phases of the generic model of the development life cycle for the deployment of a Web-based business application. |
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Name in the typical order the six phases of the generic life cycle: Business Modeling and Requirements, Analysis and Design, Development, Test, Implementation and Maintenance |
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State the purpose of the life cycle of the development of a web-based business application |
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Name commonly used life cycle models: Waterfall, iterative, and others. |
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Describe the key components of the Business Modeling and Requirements Phase. |
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Explain the purpose of the Business Modeling and Requirements Phase |
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List the inputs to the Business Modeling and Requirements Phase |
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List the outputs of the Business Modeling and requirements Phase; Map the linkage to other phases of the generic life cycle model |
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List the issues of the Business Modeling and Requirements phase |
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Provide an example of the Business Modeling and Requirements phase. |
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Describe the key components of the Analysis and Design phase |
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Explain the purpose of the Analysis and Design phase |
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List the inputs to the Analysis and Design phase |
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List the outputs of the Analysis and Design phase |
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Map the linkage of the Analysis and Design Phase to other phases of the generic life cycle model |
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List the issues of the Analysis and Design phase |
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Provide an example of the Analysis and Design phase. |
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Describe the key components of the Development phase |
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Explain the purpose of the Development phase |
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List the inputs to the Development phase |
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List the outputs of the Development phase |
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Map the linkage of the Development Phase to other phases of the generic life cycle model |
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List the issues of the Development phase |
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Provide an example of the Development phase. |
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Describe the key components of the Test phase |
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Explain the purpose of the Test phase |
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List the inputs to the Test phase |
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List the outputs of the Test phase |
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Map the linkage of the Test Phase to other phases of the generic life cycle model |
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List the issues of the Test phase |
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Provide an example of the Test phase. |
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Describe the key components of the Implementation phase. |
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Explain the purpose of the Implementation phase |
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List the inputs to the Implementation phase |
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List the outputs of the Implementation phase |
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Map the linkage of the Implementation phase to other phases of the generic life cycle model |
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List issues of the Implementation phase |
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Provide an example of the Implementation phase. |
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Describe the key components of the Maintenance phase. |
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Explain the purpose of the Maintenance phase |
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List the inputs to the Maintenance phase |
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List the outputs of the Maintenance phase |
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Map the linkage of the Maintenance phase to other phases of the generic life cycle model |
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List the issues of the Maintenance phase |
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Provide an example of the Maintenance phase. |
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Describe the relevant components of the Waterfall Life Cycle Model. |
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Explain the purpose of the Waterfall Life Cycle Model |
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List the inputs to the Waterfall Life Cycle Model |
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List the outputs of the Waterfall Life Cycle Model |
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List the issues of the Waterfall Life Cycle Model |
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Provide an example of the Waterfall Life Cycle Model. |
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Describe the relevant components of the Iterative Life Cycle Model. |
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Explain the purpose of the Iterative Cycle Model |
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List the inputs to the Iterative Cycle Model |
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List the outputs of the Iterative Cycle Model |
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List the issues of the Iterative Cycle Model |
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Provide an example of the Iterative Cycle Model. |
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Describe the differences of the Waterfall and Iterative Life Cycle Models from other selected life cycle models. |
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State for relevant models the differences in their definitions |
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Explain for relevant models the difference in their purpose |
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List for relevant models the difference in their inputs |
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List for relevant models the difference in their outputs. |
Sourcing Models
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Describe the key elements of the insourcing model. |
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List the resource requirements of the insourcing model |
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Describe the risk factors involved with the insourcing model |
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List the security issues associated with the insourcing model |
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Identify the persons or organizations assigned delivery accountability for the insourcing model |
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List the advantages and disadvantages of using an insourcing model. |
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Describe the key elements of the outsourcing model. |
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List the resource requirements of the outsourcing model |
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Describe the risk factors involved with the outsourcing model |
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List the security issues associated with the outsourcing model |
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Identify the persons or organizations assigned delivery accountability for the outsourcing model |
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List the advantages and disadvantages of using an outsourcing model. |
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Describe the key elements of the use of an application service provider. |
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List the resource requirements of an application service provider |
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Describe the risk factors involved with the application service provider |
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List the security issues with using an application service provider |
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Identify the persons or organizations assigned delivery accountability when using an application service provider |
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List the advantages and disadvantages of using an application service provider. |
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Contrast by element the typical sourcing models. |
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Contrast the resource requirements of the typical sourcing models |
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Contrast the risk factors involved with the typical sourcing models |
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Contrast the security issues associated with the typical sourcing models |
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Contrast the assignment of delivery accountability to persons or organizations for the typical sourcing models |
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Contrast the advantages and disadvantages associated with using the typical sourcing models. |
Internet-based Business Initiatives
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Describe the key attributes of Internet-based customer care, such as the benefits, need, modules and lifecycle. |
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Describe the benefits of integrating Internet-based customer care into a business solution |
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Identify the need for a company to implement an Internet-based customer care solution |
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List the different modules that may comprise an Internet-based customer care solution |
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Illustrate the lifecycle of an Internet-based customer care solution |
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Describe the major considerations for Internet-based Customer Care applications to include connectivity, capacity, availability, security, and manageability. |
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Describe the components of Supply Chain Management such as the benefits, need, modules and lifecycle. |
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Describe the benefits of integrating Supply Chain Management into a business solution |
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Identify the need for a company to implement Supply Chain Management |
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List the different components that may comprise Supply Chain Management |
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Explain the lifecycle of a Supply Chain Management application |
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Describe the major considerations for Supply Chain Management applications to include connectivity, capacity, availability, security, and manageability. |
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Explain Workforce Optimization applications and their key features such as the benefits, need, modules and lifecycle. |
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Describe the benefits of integrating Workforce Optimization into a business solution |
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Identify the need for a company to implement Workforce Optimization |
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List the different modules that may comprise a Workforce Optimization solution |
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Describe the lifecycle of a Workforce Optimization solution |
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Describe the major considerations for Workforce Optimization applications to include connectivity, capacity, availability, security, and manageability. |
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Describe E-Publishing and E-Learning in relation to their definitions, benefits, need, and factors to consider when implementing each. |
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Describe the benefits of E-Learning |
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Identify the need to incorporate E-Learning |
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Describe the benefits of integrating E-Publishing into a business solution |
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Identify the need for a company to implement E-Publishing |
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Describe the major considerations for both E-Publishing and E-Learning applications to include connectivity, capacity, availability, security, and manageability. |
Application and System Management
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List an d describe the key factors of Application and System Management and how it relates to e-business. |
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Name and explain the key points of application and system management |
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Identify the benefits of application and system management. |
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Define application management. |
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Describe the two key components of applications management: application distribution and configuration and application performance |
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Identify the key factors of application management |
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Identify examples of managed applications |
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Describe applications performance over the network. |
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Describe the elements of application management. |
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Identify the key elements of managed systems |
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Define what key elements are managed |
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Describe how the key elements are managed. |
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Define system management. |
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Identify the key factors of system management and highlight the differentiators to system administration |
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Explain the different classes of systems management |
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Identify the key elements of system management tools. |
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