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IT Certification and Career Paths

9E0-511 ICS

Integrated Communication Systems Exam

RETIRED

 
Exam Number:     9E0-511
Associated Certifications: See Integrated Communication Systems Specialization
Duration: 90 minutes (65-75 questions)
Available Languages: English
Exam Policies: Read current policies and requirements
Exam Tutorial: Review type of exam questions
 

Exam Description    Exam Topics
  Exam Description  
 

The Integrated Communication Systems exam (ICS 9E0-511) is a requirement for the new Integrated Communication System Specialization.

 
  Exam Topics  
 
INTRODUCTION TO THE CISCO ICS 7750
•  Identify where the Cisco ICS 7750 fits into the AVVID product family
•  Describe several customer benefits unique to the Cisco ICS 7750
•  Describe typical Cisco ICS 7750 design solutions for branch office and mid-market business environments
•  Describe the Cisco ICS 7750 architecture
•  Identify the unique service tools for the Cisco ICS 7750
•  Locate the most recent sources of information for the Cisco ICS 7750

CISCO ICS 7750 CHASSIS COMPONENTS
Cisco ICS 7750 Chassis
•  Identify the Cisco ICS 7750 chassis components
•  Describe the Cisco ICS 7750 system buses
•  Describe the process to remove and replace cards with the Cisco ICS 7750

System Processing Engine
•  Describe the System Processing Engine (SPE), including memory, processor, and operation
•  Describe the impact of the removal of an SPE

System Switch Processor
•  Identify and describe the ICS System Switch Processor
•  Explain the function and operation of the SSP External Fast Ethernet ports. Explain the function, operation, and assignment of the SSP Internet Fast Ethernet ports.
•  Explain the function, operation, and assignment of the SSP Internal Fast Ethernet ports
•  Understand the LED indicators on the SSP
•  Understand the impact of removing the SSP from a running ICS chassis

System Alarm Processor
•  Identify and describe the System Alarm Processor
•  Explain the function and operation of the SAP
•  Explain the function and operation of the SAP ports
•  Understand the LED indicators on the SAP
•  Explain the method of obtaining CLI access to cards in the chassis through SAP
•  Understand the impact of removing the SAP from a running ICS chassis

ICS 7750 Power Supply
•  Identify and describe the Power Supply(s)
•  Explain the function and operation of the power supply
•  Explain the function and operation of the SAP ports
•  Understand the LED indicators on the power supply
•  Explain the method of obtaining CLI access to cards in the chassis through the SAP
•  Understand the impact or removing the power supply from a running ICS chassis

CISCO ICS 7750 CHASSIS COMPONENTS
ICS 7750 Software Components
•  Identify the required software components installed on a System Processor Engine (SPE) card
•  Describe the software components that are unique to the Cisco ICS 7750

ICS 7750 Boot Process
•  Describe the boot sequence when powering up the Cisco ICS 7750 system for the first time
•  Describe the boot sequence for system cards after a restart

Adding Cards to the ICS 7750
•  Describe the general process required for adding cards to the ICS 7750
•  Describe the replacement or addition process for each type of card

ICS System Manager
•  Describe the tasks that can be done using the ICS System Manager administration tool
•  Access the System Manager home page
•  Access an application from the System Manager administration tool

INSTALLING THE CISCO ICS 7750
Installing the Cisco ICS 7750
•  Identify the procedures to install the Cisco ICS 7750
•  Use the Initial Configuration Program to configure basic system settings

Completing the Installation
•  Set the current date and time on chassis card
•  Identify other installation tasks that will complete this ICS 7750 installation

UNINTERRUPTIBLE POWER SYSTEM FOR THE ICS 7750
•  Identify the benefits of using a UPS with an ICS 7750 deployment
•  Describe how to size the APC UPS for given ICS 7750 configurations
•  Describe how to install the APC Smart-UPS to provide backup power for the ICS 7750 and its associated hardware
•  Identify the configuration steps for the APC Smart-UPS and the ICS 7750 to allow them to communicate with each other
•  Describe how the UPS communicate with the System Manager Event Log

ICS 7750 GATEWAYS
ICS 7750 Gateway Cards
•  Identify the different types of ICS 7750 router gateway cards
•  Describe the unique functions and features of ICS 7750 router gateway cards
•  Identify the different router gateway images available with the ICS 7750
•  Identify the configuration tasks that should be accomplished through ICSConfig and not IOS CLI

ICS 7750 Gateway Interface Cards
•  Identify the supported gateway interface cards available for the ICS 7750 router gateways
•  Describe configuration rules unique to the MRP and ASI cards

DSP and Transcoding for the ICS 7750
•  Identify when an MRP and ASI DSP resource is required for given connection types
•  Calculate DSP resource requirements for a given router gateway
•  Configure DSP resources that can be used for system-wide transcoding requirements

VLAN Implementation for the ICS 7750
•  Describe the VLAN implementation for the ICS 7750 when using MRP200 and ASI cards
•  Describe the VLAN implementations for the ICS 7750 when using MRP300 to route multiple VLANs
•  Configure a MRP300 to route multiple VLANs for an ICS 7750 system

SOFTWARE MAINTENANCE FOR THE ICS 7750
System Manager Backup and Restore
•  Back up the ICS 7750 System Manager
•  Perform an ICS 7750 system restore

Software Upgrade
•  Load an ICS 7750 card image to the system using the Software Upgrade tab
•  Deliver the image to a card using the Software Upgrade tab

Shut Down or Restart the ICS 7750
•  Describe how to shut down the ICS 7750 System
•  Describe how to restart an ICS 7750 system and system card

SOFTWARE INSTALLATION FOR THE ICS 7750
Installing ICS 7750 System Software on the SPE
•  Re-image an SPE with Windows 2000
•  Run the Wizard-based Setup tool
•  Install Core and System Manager software on an SPE

Upgrading the SPE Software
•  Use the Wizard-based Setup tool for upgrades and conversions
•  Upgrade an individual SPE or ICS chassis to a newer Release
•  Convert a Core SPE to a System Manager SPE

Troubleshooting the Installation and Upgrade Process
•  Examine and understand the log files created by using the Wizard-based Setup tool
•  Understand how the Wizard-based Setup tool works
•  Understand troubleshooting caveats of the tool

DIAGNOSTICS FOR THE ICS 7750
ICS 7750 Troubleshooting Techniques
•  Identify common Windows 2000 and IOS tools and commands that can be used to narrow down a problem
•  Identify visual indications that can be used to isolate a problem to a field replaceable unit (FRU)
•  Identify ICS 7750 alarm notifications and how they can be used to isolate a problem to an FRU
•  Describe the ICS 7750 software numbering scheme
•  Describe how to determine the ICS 7750 software release

ICS 7750 Unique Tools
•  Describe how to use System Manager Event Manager to view system events and faults
•  Use the ICSConfig diagnostics to troubleshoot a card discovery error

COURSE SUMMARY - ICSIC
•  Describe the hardware and software
•  Install the Cisco ICS 7750 hardware
•  Use the Initial Program Configuration Wizard to configure the ICS 7750 software for the customer's unique environment
•  Back up and restore the ICS System Manager database
•  Use the ICS 7750 tools to troubleshoot chassis component problems

COURSE INTRODUCTION - ICSVM
•  Describe where the ICS Unity product is positioned in the market
•  Identify the ICS Unity market packages
•  Identify the hardware requirements for ICS Unity
•  Identify the software requirements for ICS Unity
•  Identify additional resources and contacts

INSTALLING UNITY
•  Install the SPE 310 in the ICS 7750 system
•  Synchronize time between the Unity SPE and the Call Manager SPE
•  Run ISCConfig utility to properly configure the processor in the system
•  Install the USB Key driver
•  Install the Windows 2000 environment for ICS Unity
•  Install Exchange 2000
•  Update the Active Directory scheme for ICS Unity

INTEGRATING UNITY
•  Describe the basic features that define voice mail integration to a telephone switch
•  Describe and implement the set up of Cisco Call Manager to Unity call routing tables for call processing applications
•  Describe troubleshooting the Call Manager and Unity integration