The 650-304 Cisco SaaS Conferencing and Enterprise Instant Messaging Resale Authorized Technology Provider for the Field Engineer (PASCERFE) Exam is for individuals involved in the design of collaboration architecture and solutions. This exam will verify that you understand Cisco WebEx web collaboration solutions that are delivered as Software as a Service (SaaS) as you deploy a solution so that meets the specific needs of a customer and ensures proper utilization of the solution.
The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.
- Cisco Collaboration Strategy, Architecture, and Portfolio
- Cisco SaaS Collaboration Solutions
- Implementing a Cisco WebEx Web Collaboration Solution
- Advanced Implementation Issues and Support
- Customer Use and Retention
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