IP Telephony Troubleshooting Exam
Last day to test 10/02/07
The Cisco IP Telephony Troubleshooting exam will certify that the successful candidate has important knowledge and skills necessary to troubleshoot Enterprise CallManager, Unity, and IP network deployments. The IP Telephony Troubleshooting exam is one of two exams in a curriculum that addresses both design/planning practices and hands-on experience in configuring, deploying, and troubleshooting AVVID solutions.
The following information provides general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam.
Describe effective troubleshooting methods to resolve issues in complex IP Telephony networks
Troubleshoot common CallManager configuration, integration and operations problems
Troubleshoot Cisco AVVID and server components using the appropriate utilities and management tools
Troubleshoot common router, switch and gateway configuration, integration and operation issues and problems
Use appropriate troubleshooting methods to determine and solve QoS issues in complex IP Telephony networks
Troubleshoot common Unity configuration, integration and operation issues and problems
IP Telephony Troubleshooting (IPTT) is the recommended training for this exam.
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