The 642-181 PRSDI Cisco Unified Presence Design and implementation is the exam associated with the Cisco Unified Presence Specialist certification. This exam tests a candidate's knowledge of designing and implementing Cisco Unified Presence solutions. Candidates can prepare for this exam by taking the Cisco Unified Presence Design and Implementation (PRSDI) course.
The following topics are general guidelines for the content likely to be included on the Remote Access exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.
Describe the components and options available in the Cisco Presence solution
- Identify required and optional components
- Identify required software level release dependencies
- Describe the differences between Cisco Presence solution components
- Describe the features and functionality of each Cisco Presence component
- Describe the communication flow
- Describe the security capabilities of the Cisco Presence solution
- Describe the redundancy capabilities of the Cisco presence solution
- Describe Cisco Presence concepts
- Describe the deployment models (scalability, reliability, multi-clustering, etc.)
Design a Cisco Presence solution to meet customer requirements
- Identify customer current application and infrastructure
- Identify required and optional components to meet customer requirements
- Size the solution for required and optional components
- Identify the appropriate software and hardware versions which will be needed to meet customer requirements
- Identify 3rd party integration solutions
- Describe how the design will integrate and what impact it will have on the current infrastructure
Implement and configure the Cisco Presence solution
- Describe the installation process
- Describe required configurations for a Cisco Presence Solution deployment
- Describe optional configurations for a Cisco Presence Solution deployment
- Identify required information for implementation
Describe operational functions required to support a Cisco Presence solution
- Identify management requirements
- Identify operational monitoring requirements
- Describe backup and restore procedures
- Describe the Moves, Adds, and Changes procedure
- Describe end-user client configuration and usage (CCM User Page, CUPC client configuration settings)
Troubleshoot a Cisco Presence solution implementation
- Describe the types of logs that are available from the Presence server
- Interpret a CUPC log file for troubleshooting
- Identify common troubleshooting issues related to Presence server with 3rd party applications
- Identify common troubleshooting issues related to Presence server and CUPC
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