The Cisco Unity Design and Networking exam is one of several requirements for the Cisco Unity Design Specialist certification.
Exam Topics
The following information provides general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam.
Infrastructure Components Affecting Unity Design
Explain the impact of the Domino messaging environment upon a Unity design
Explain the impact of the Exchange messaging environment upon a Unity design
Explain the role of SQL 2000 as it is related to failover
Describe procedures for successful backups, remediation of security risks, supported antivirus tools, and for basic management of the solution
Large-Scale Voicemail-Only Designs
Identify the correct solution
Identify the relevance of capacity planning
Identify the redundancy issues
Identify the Unity Digital Networking issues
Identify the unified messaging migration path issues
Identify firewall constraint issues
Cisco Unity Deployment Models
Describe the physical location of Unity and the phone switch
Describe the importance of Unity Networking
Describe dial plan concepts
Describe bandwidth provisioning, codec selection, and SRST
Identify the components and technologies required to meet customer expectations
Designing a Unity Solution
Analyze the preliminary design proposal and material requirements to meet the organization's expectations
Analyze the features currently used with voicemail and how they map to Unity capabilities, legacy voice mail usage, site surveys, and data gathering in order to meet the organization's expectations
Customer Solutions
Design a Unity call processing system that could include directory handlers and call routing rules that meet the specific organizational needs
Voicemail Interoperability
Define the Active Directory schema requirements for a Voicemail Interoperable solution
Define what the VC is and how it is used in a voicemail mixed messaging interoperability scenario
Explain Voice Gateway requirements that impact Voicemail Interoperable solutions
Design a Unity Bridge Voicemail Interoperable solution
Apply the rules for Voice Profile for Internet Messaging v2 (VPIM v2)
Lab Objectives
Analyze a proposed design and determine what if anything should be added to or changed in the proposal to ease a future migration from voice mail only to unified messaging
Identify design elements to ensure voicemail access to a centralized Unity in case of a network outage
Identify which audio codec to use (G729, G711) for prompts and message record format
Identify how to use multiple directory handlers to limit directory search scope
Make bandwidth recommendations for a given number of branch office users
Design a Unity solution that incorporates dialing domains
Identify existing components that Unity will interact with, identify potential deployment models, and identify technical issues pertaining to a design
Identify the limits of directory synchronization
Recommended Training
The following courses are the recommended training for this exam.
Training associated with the Microsoft Certified Systems Engineer (MCSE) with a focus on Microsoft Exchange 2000 or 2003 is highly recommended.
Courses listed are offered by Cisco Learning Partners, the only authorized source for Cisco IT training delivered exclusively by Certified Cisco Instructors. Check the List of Learning Partners for a Cisco Learning Partner nearest you.
Additional Resources
A variety of Cisco Press titles may be available for this exam. These titles can be purchased through the Cisco Marketplace Bookstore, directly from Cisco Press.
