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Written Exam Blueprint v2.0

The CCIE Voice Written Beta Exam v2.0 (#350-030) will be available in all testing locations between October 31st and November 2nd, 2006. The exam has 100 multiple-choice questions and is two hours in duration. The new version will include several previously untested topics, such as CallManager Express, Cisco Unity Express, and Integrated Contract Distribution. Candidates preparing for the exam should refer to the CCIE Voice Written Exam 2.0 Blueprint (below) for an outline of topics that will be covered.


  1. CallManager
    1. Codecs/Regions
    2. Redundancy (CM Groups/Device Pool)
    3. Dial Plan: Gatekeeper, SIP Proxy, Route Patterns, Route Groups, Route Lists, Digit Manipulation and Digit Analysis
    4. Music On Hold
    5. Conferencing (Audio and Video)
    6. Transcoding
    7. Media Termination Points
    8. CM Features: Extension Mobility, IPMA, Attendant Console, Call Park, Pickup
    9. Phone Settings
    10. CTI, TAPI and JTAPI Interface

  2. QoS
    1. Link Efficiency: LFI, MLPPP, FRF.12, cRTP, VAD
    2. Classification and Marking
    3. Congestion Management: Queuing
    4. CAC: RSVP, GK
    5. Traffic Policing and Shaping
    6. LAN QoS
    7. CM CAC and GK. Hub and Spoke/Fully Meshed MPLS

  3. Telephony Protocols
    1. SCCP
    2. RTP & cRTP
    3. MGCP
    4. SIP
    5. H323
    6. Analog and TDM Signaling

  4. Unity
    1. Integration
    2. MWI, SMDI
    3. DPA
    4. Call Handlers
    5. Unified Messaging
    6. VPIM

  5. IOS IP Telephony Skills
    1. SRST
    2. CME
    3. CUE

  6. IP IVR/IPCC Express
    1. Speech Recognition
    2. ICD Functions
    3. Database Lookups
    4. VXML

  7. Security
    1. DHCP Snooping
    2. MCS OS Hardening
    3. Phone Authentication and Encryption
    4. TCP/UDP Port List
    5. Firewalls and Application Layer Gateways (ALG)
    6. NAT

  8. Infrastructure Protocols
    1. DNS
    2. TFTP
    3. NTP
    4. Inline Power: Cisco and 802.3af

  9. Application Protocols
    1. IP Multicast
    2. Video
    3. Fax and Modem

  10. Operations and Network Management