Please review the Lab Exam Overview for general information about the CCIE Voice lab exam. The blueprint is a detailed outline of the topics likely to appear on the lab exam. Knowledge of troubleshooting is an
important skill and candidates are expected
to diagnose and solve issues as part of the
CCIE lab exam. The topics listed are guidelines and other relevant or related topics may also appear. In general, new product features become eligible for testing on CCIE lab exams six months after general release.
Basic Campus Design
DHCP, TFTP
Catalyst voice and data VLAN configuration
Catalyst VTP configuration
Call Manager and Call Manager Express Configuration
Phone registration
Phone configuration
Voice Gateway and Signaling
Analog and digital voice protocols: analog FXS, FXO-M1, T1, E1, PRI, CAS, R2
VoIP protocols: H323, MGCP, SCCP, SIP, RAS
Call Routing
CCM route patterns (@ wildcard not tested)
CCM route preference and redundancy
IOS dial peers
Digit manipulation and translation
Voice CODEC
G711ulaw, G711alaw, G729, G723
Call Admission Control
Location-based
RAS-based
High Availability Features
SRST
AAR
Media Resource Management
Conference bridge software and hardware
Transcoder
MTP
MOH
QoS Considerations
L2/L3 classifications and policing
Queuing mechanisms
LFI
Catalyst switch QoS
Unified Messaging
Unity voicemail integration
Unity administration
CRS/IPCC Express Application
Default script configuration and integration
Custom script configuration and integration
Call Manager Voice Applications
Any native applications to Call Manager, examples are extension mobility, attendant console, IPMA
Supplementary Services
Directory Services and Integration
Fax
Fax pass-through
Fax relay
Preparation Materials
The materials listed below can be helpful in preparing for exams. The list is only suggested,
however, and other books or resources may also cover the same topics.