Cost

Find cost information here. Price not confirmed and is subject to change until full payment is made. Please reference the CCIE Policies for more information.

Lab Environment

The Cisco documentation CD is available in the lab room, but the exam assumes knowledge of the more common protocols and technologies. As of March 2006, the documentation can only be navigated using the index; the search function has been disabled. No outside reference materials are permitted in the lab room. You must report any suspected equipment issues to the proctor during the exam; adjustments cannot be made once the exam is over.

Lab Exam Grading

Each question on the lab has specific criterion. The labs are graded by proctors who ensure all the criterion are met and points are awarded accordingly. The proctors use automatic tools to gather information from the routers to perform some preliminary evaluations, but the final determination of a correct or incorrect configuration is done by a trained proctor.

Results

You can review your lab exam results online (login required), usually within 48 hours. Results are Pass/Fail and failing score reports indicate major topic areas where additional study and preparation may be useful.

Reevaluation of Lab Results

You may request a reevaluation of results for Routing and Switching, Security and Service Provider labs for up to 14 days following your exam date. Use the link next to your lab record called "Request for Reread". Due to the equipment used, rereads are not available for the Voice and Storage Networking exams. Each reread costs US$250 plus any applicable local taxes. Payment is made online via credit card and your card will be charged upon receipt of the request. You may not cancel the reread request once the process has been initiated and refunds are only given when the results change from Fail to Pass.

A reread consists of a second proctor loading your configurations onto a rack to recreate the test and rescore the entire exam. This process may take up to three weeks after receipt of payment. Only one reread per lab attempt is permitted. The result of the reread is an updated score report with success rates for each major section. Be aware that scores may decrease. Exams receive a Pass mark only when the total exam score exceeds 80%. Before requesting a reread, consider that, historically, only 0.3% of exams have been changed from Fail to Pass.

Troubleshooting

Beginning October 18, 2009, the CCIE R&S lab exam will feature a two-hour troubleshooting section. Candidates will be presented with a series of trouble tickets for preconfigured networks and need to diagnose and resolve the network fault or faults. As with the configuration section, the network must be up and running for a candidate to receive credit. Candidates who finish the troubleshooting section early may proceed on to the configuration section, but they will not be allowed to go back to troubleshooting since their equipment will need to be reinitialized for the configuration portion.