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2005 Partner Awards Criteria
During the Global Awards Banquet we recognized the success of our global partners and have highlighted some of the special achievements by our top performers. Each of our theatres have honored a top partner within their geographic region. In addition, we have awarded partners for their outstanding performance in the following areas:
Time Period for Measurement for ALL AWARDS:
January 1, 2005 - November 1, 2005
- IP Communications
- Baseline to be considered:
- Compliant with all elements of certification and specialization program
- Minimum Customer Satisfaction Rating
- Significant percentage of overall Cisco business in IPC
- Key Metric:
- Theatre to submit partner best practice demonstrating how the nominated partner exemplifies innovative successes with IPC
- Security
- Baseline to be considered:
- Compliant with all elements of certification and specialization program
- Minimum Customer Satisfaction Rating
- Significant percentage of overall Cisco business in Security
- Key Metric:
- Theatre to submit partner best practice demonstrating how the nominated partner exemplifies innovative successes with Security
- Mobility
- Baseline to be considered:
- Compliant with all elements of certification and specialization program
- Minimum Customer Satisfaction Rating
- Significant percentage of overall Cisco business in Mobility
- Key Metric:
- Theatre to submit partner best practice demonstrating how the nominated partner exemplifies innovative successes with Mobility
- Learning Partner of the Year
- Criteria:
- Revenue generation - Exceeds the assigned annual targets
- Capabilities - Engagement in e-learning sales and development, derivative work creation, and 2-tier management (as applicable)
- Cisco Learning Credits - Program adoption and engagement, promotion, customer support and redemption
- Customer Satisfaction rating
- Product mix - CLSP focus on depth and breadth of their offerings, such as Advanced Technologies
- Remote Lab Development/Offerings - Depth and breadth of Remote Lab offerings to support course availability
- Program engagement - Adherence to CLSP program parameters and guidelines
- Marketing/Cisco engagement - Focus on the promotion of Cisco and its learning products, innovation and aggressiveness in marketing campaigns, programs, and promotions
- Enterprise Partner of the Year
- Criteria:
- $ Volume of Cisco business
- % AT penetration
- Box movers vs. system integrators vs. solution sellers
- Deliver vertical industry solutions
- Creating, offering, implementing and maintaining solutions
- Lead value engagement (Streamlined teaming with ESO)
- Minimum year over year growth (Avg was 18% FY04/FY03, Avg was 19.2% Q1 Y/Y)
- Advanced Services Sales Volume
- Minimum Customer Sat. of 4.xx
- SMB/Commercial Partner of the Year
- Criteria:
- Overall achievement
- YoY Growth performance
- Growth performance in Cisco services
- Percentage of own (marketing) budget spent on Cisco
- Implemented innovative solutions
- Overall revenue in Advanced Technologies
- Initiatives generating incremental business for Cisco
- Innovative provisioned or managed services offering on the market
- Provisioned or managed services
- Overall commitment/loyalty to Cisco, importance of relationship
- Customer satisfaction level
- Global Service Provider Partner of the Year
- Criteria:
- Y/Y growth
- % of Business that is Managed vs. Resale
- Development of innovative new Managed Services (e.g. linking various Managed Services into one offer, adding in software integration for vertical markets etc.)
- Y/Y Growth
- % of Business that is AT vs. Core
- PPDIOO capabilities developed
- Number of trained engineering staff
- Programs to address vertical markets and/or segments (enterprise vs. commercial)
- Service
- Addressing the competition
- Problem solving
- Sales approach/teaming (with Cisco)
- Adoption of Cisco channel programs (VIP, OIP)
Managed Service Practice