CCNP Service Provider Operations
Learn more about the CCNP Service Provider Operations certification.


The Cisco Certified Network Professional Service Provider Operations (CCNP SP Operations) certification validates knowledge and skills required (of a Tier II or Tier III support engineer) to troubleshoot and maintain service provider IP NGN core (PE-PE and PE-CE) network infrastructures. With a CCNP SP Operations certification, a network professional demonstrates knowledge and skills required to isolate network performance problems, implement proactive fault measures using operations management processes, frameworks, and network management systems. The CCNP SP Operations curriculum includes maintaining carrier class routing protocol environments, MPLS VPN and TE deployments, and QoS mechanisms using Cisco IOS and IOS XR.
Prerequisites
Valid Cisco CCNA Service Provider Operations or any Cisco CCIE certification can act as a prerequisite.
Exams & Recommended Training
| Required Exam(s) | Recommended Training |
| 642-770 OFCN | Operational Foundations for Cisco Service Provider Core Networks (OFCN) |
| 642-775 MSPRP | Maintaining Cisco Service Provider Routing Protocols (MSPRP) |
| 642-780 MSPVM | Maintaining Cisco Service Provider VPNs and MPLS Networks (MSPVM) |
| 642-785 MSPQS | Maintaining Cisco Service Provider Quality of Service (MSPQS) |
The best way to prepare for this certification is to take the Cisco-approved training:
Operational Foundations for Cisco Service Provider Core Networks (OFCN)
The Operational Foundations for Cisco Service Provider Core Networks (OFCN) v1.0 course introduces level-two personnel to the service provider network operations environment, processes, management tools and methods, and enables students to practice the primary job roles and tasks.
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Maintaining Cisco Service Provider Routing Protocols (MSPRP)
The Maintaining Service Provider Routing Protocols (MSPRP) course is a five-day instructor-led training (ILT) course designed to provide learners with the knowledge needed to provide support in a service-provider environment using an Interior Gateway Protocol (IGP) such as Open Shortest Path First (OSPF) or Intermediate System-to- Intermediate System (IS-IS) and Border Gateway Protocol (BGP).
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Maintaining Cisco Service Provider VPNs and MPLS Networks (MSPVM)
The Maintaining Service Provider VPNs and MPLS Networks (MSPVM) course is a five-day instructor-led training (ILT) course designed to provide learners with the knowledge needed to provide support in a service-provider environment using Multiprotocol Label Switching (MPLS).
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Maintaining Cisco Service Provider Quality of Service (MSPQS)
The Maintaining Service Provider Quality of Service (MSPQS) course is a three-day instructor-led training (ILT) course designed to provide learners with the knowledge needed to provide support in a service-provider environment using quality-of-service (QoS) mechanisms.
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Self-Study Materials
The following resources are suggested study supplements; they are not designed to serve as a complete self-study program.
- CCNP Service Provider Operations Syllabus
- 642-770 OFCN Exam Topics
- 642-775 MSPRP Exam Topics
- 642-780 MSPVM Exam Topics
- 642-785 MSPQS Exam Topics
- Cisco Learning Network - A variety of self-study materials can be found here.
Community-Generated Content
Learning Partner Content
- Partners: Log in for Partner Education Connection (PEC) curricula.
- Learning Partner Lounges - Find materials provided by Cisco Authorized Learning Partners.
To earn this Cisco certification, you must pass the following exam(s):
642-770 OFCN
The 642-770 Operational Foundations for Cisco Service Provider Core Networks (OFCN) exam is the exam associated with the CCNP SP Operations certification. This exam tests a candidate's knowledge of the SP network operations environment, focusing on mid to upper-level processes management, NMS tools, and troubleshooting skills associated with Tier II and Tier III Network Operations. Candidates can prepare for this exam by taking the OFCN Operational Foundations for Cisco Service Provider Core Networks course.
- Learn more about the 642-770 OFCN exam
- Register for the exam
- Read current exam policies and requirements
642-775 MSPRP
The 642-775 Maintaining Cisco Service Provider Routing Protocols (MSPRP) exam is an exam associated with the CCNP SP Operations certification. This exam tests a candidate's knowledge and use of Interior Gateway Protocols (IGP) such as OSPF or IS-IS, and an Exterior Gateway Protocol (EGP) BGP, in supporting Service Provider environments. It also assesses candidate's understanding of advanced routing policies using route maps, with Cisco IOS, and the Routing Policy Language (RPL), with Cisco IOS XR. Furthermore, the exam assesses candidate's knowledge regarding monitoring and troubleshooting these technologies in SP environments. Candidates can prepare for this exam by taking the MSPRP Maintaining Cisco Service Provider Routing Protocols course.
- Learn more about the 642-775 MSPRP exam
- Register for the exam
- Read current exam policies and requirements
642-780 MSPVM
The 642-883 SPROUTE Deploying Cisco Service Provider Network Routing exam tests a candidate's knowledge to configure, verify, and troubleshoot routing protocols using Cisco carrier-grade devices and Cisco IOS, Cisco IOS XE, and Cisco IOS XR software. Candidates can prepare for this exam by taking the Deploying Cisco Service Provider Network Routing (SPROUTE) course.
- Learn more about the 642-780 MSPVM exam
- Register for the exam
- Read current exam policies and requirements
642-785 MSPQS
The 642-785 Maintaining Cisco Service Provider Quality of Service (MSPQS) exam is the exam associated with the CCNP SP Operations certification. This exam tests a candidate's knowledge of QoS mechanisms to support Service Provider networking environments, including how they are monitored, implemented, and troubleshot using both Cisco IOS and IOS XR operating systems. Furthermore, it assesses a candidate's ability to manage performance and capacity based on QoS statistics gathered from a SP IP NGN environment.Candidates can prepare for this exam by taking the MSPQS Maintaining Cisco Service Provider Quality of Service course.
- Learn more about the 642-785 MSPQS exam
- Register for the exam
- Read current exam policies and requirements
CCNP Service Provider Overview
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