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Prove you have the skills to diagnose, restore, repair, and replace critical Cisco networking and system devices at customer sites. Get certified with a Cisco Certified Technician (CCT) concentration in collaboration, data center, or routing and switching.

Cisco Certified Field Technician

Prove you have the skills to diagnose, restore, repair, and replace critical Cisco networking and system devices at customer sites.

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Support customers and sharpen your resolution skills

Support customers and sharpen your resolution skills

Cisco Certified Technician certification

As a Cisco Certified Field Technician (CCT), you work closely with the Cisco Technical Assistance Center (TAC) to quickly and efficiently resolve support incidents.

You can complete Cisco authorized training online and in multiple short sessions, enabling you to stay productive in the field. The CCT certification provides an opportunity for you to expand your area of expertise in multiple technology tracks.

How it works

No formal prerequisites

There are no formal prerequisites to earn this certification.

Example learner profiles

  • Individuals looking to move into the IT field
  • IT professionals looking to stand out in the job market
  • IT professionals looking to enrich their current roles with additional networking skills

Getting started

To earn the certification, you’ll need to pass one exam.

Get ready to ace the exam with training from Cisco U. and support from a community of peers and experts with the Cisco Learning Network.

Explore exams and training

Kick-start your IT career with additional entry-level certifications

Additional entry-level certifications are perfect stepping stones to kick-start your career in IT. Cisco Certified Support Technician (CCST) certifications build your foundational tech knowledge and prep you for Cisco Certified Network Associate (CCNA) and CyberOps Associate certifications.

Learn about CCST certifications

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The Cisco Learning Network is buzzing with learning tools, training resources, preparation materials, and industry guidance to help you build an IT career through Cisco certifications.

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