Cisco Global Support Center in Kraków

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Cisco Global Support Center in Krakow supports customers across its Europe, Middle East, Africa and Russia region. The Center complements existing locations in providing services to internal and external stakeholders across multiple functional groups including Cisco Services, Finance, Operations and others.

Cisco as an Employer

We are a stable and financially secure company, with a substantial and sustainable record of profitable growth derived from leading edge products and services. Our brand and image is globally recognized and we are one or the Fortune ‘most admired’ companies.

Cisco has an unrivalled record of commitment to diversity and inclusion, corporate citizenship and ethical practice. By providing a highly connected workplace, comprehensive health and wellness programs, robust professional development opportunities, and competitive compensation and benefits, we help more than 70,000 Cisco employees worldwide multiply impact both on the job and in their personal lives.

Cisco Culture

We have a flexible culture of Empowerment, Teamwork, Giving back to the community and focusing on Customer Success. Cisco hires the best people in their field and brings them together in an environment designed to help you and the company achieve success. Your colleagues will inspire, challenge and support you - you will learn from them and they will learn from you.

Cisco made the Internet what it is today: learn more about us at


Cisco Advanced Services is a worldwide organization within Cisco Services.

It is our mission to accelerate customer success by helping customers optimize their network investment and speed adoption and migration of advanced technologies. The foundation for Cisco Advanced Services is a network life cycle model based on six basic phases of prepare, plan, design, implement, operate, and optimize.

Cisco seeks Network Consulting Engineers (Routing&Switching), Data Center Network Consulting Engineers, Network Consulting Engineers (Mobility), Business Development Managers, Project Managers and Manager Advanced Services to join some of the industry's brightest minds in developing and deploying today's most advanced Internet technologies. In these roles, you will consult with customers and interact with Cisco internal teams to deliver top class solutions best tailored to customer specific requirements.


Cisco is the worldwide leader in networking. We employ more than 70,000 people worldwide and generate over US$40 billion in annual revenue in industry sectors ranging from small business through multinational. We have an extremely strong balance sheet, with free cash ranging from US$2 billion to $2.5 billion quarterly, and a total cash and investment balance of $45 billion.

Our technology is changing the way people live, work, play, and learn by transforming how they connect, communicate, and collaborate.

Cisco Finance is a dynamic organization that actively influences Cisco profitability by promoting cost efficiency and improving operational excellence. Every employee has the opportunity to transform business operations and contribute to our role as a decision-making partner.

We are currently expanding our operations in Krakow to support the Cisco EMEAR region: Europe, Middle East, Africa, and Russia. This is an exciting, culturally diverse area that delivers more than 30 percent of our worldwide business.

The experienced financial professionals who join our team will benefit from Cisco technology that provides process integration, information, and analytics. These advanced systems automate many manual tasks, freeing everyone from senior staff to the most junior employees to focus on strategic business objectives.

Regardless of your role, you will add significant value to our business and you will be rewarded for your innovation and commitment. We’ll work with you on career management, and align your career interests with our business priorities. We want to retain people who provide business leadership and demonstrate technical mastery at all levels of Finance, and we’ll help you achieve those goals.

Current vacancies available:

Technical Services (TS) is team of world-class technical experts whose #1 focus is to help customers deploy and operate their networks effectively while delivering the best possible customer experience. Our success is validated through outstanding financial results, increasing customer satisfaction metrics, industry recognition, and employee satisfaction scores.

With several sites around the world, Cisco’s Technical services use a “Follow the Sun” model to serve customers and partners on a 24x7 basis. This means that each region support worldwide customers during the local business hours of the region and hand over critical issues at the end of their day to the next region to continue working with the customers for the following hours.

TS provides an excellent environment for learning and development. While focusing on solving technical customer issues that our partners and customers cannot solve, it also ensures that there is a proper environment for continuous learning through regular training, mentorship and working with top engineers. The TS structure allows working on critical issues with the committed support of a complete team around the customer support engineers.

Cisco are always looking to identify talented people. If you are reading this posting then we may not have an open job right now, however it is highly likely we will in the future.

Our roles are: Customer Support Engineers, Senior Customer Support Engineers and Technical Support Managers. Join some of the industry's brightest minds in developing today's most advanced Internet technologies. In these roles, you will gain insight on the detailed functionality of Cisco products and partner with all distributed elements of the service chain.

Please check our roles available at


Graduate Opportunities

We are very excited to announce that we will have trainee and graduate program opportunities available for start dates in 2014. Please see below links to review the job descriptions in full and to apply.

Eligibility requirements:
In order to be eligible for one of our Graduate roles you need to have graduated with undergraduate or graduate level degree by the time the role starts. The roles are entry level roles and ideal for candidates with 0-2 years’ experience.

In order to be eligible for one of our Internships you need to be studying and looking for an Internship as part of your course.

Development/Training Program:
All our Graduate and Internship Programs will include robust training and development opportunities.

Open Opportunities:

Cisco Services
Associate Project Manager
Associate Network Consulting Engineer
Customer Support Engineer

Cisco Sales (CSAP)
Associate Systems Engineer (Amsterdam/Warsaw)
Associate Sales Representative

Global Business Services
Interhship - Business Analyst Intern
Business Analyst
Customer Support Specialist


Please keep monitoring this page for any other Graduate and Internship opportunities that may appear in the future.