CXOs of industrial systems companies are focused on optimizing processes for innovation, value chain, customer experience, and asset management, using new virtualized capabilities to provide visibility into global operations and launching into new markets. Experts within the Cisco Internet Business Solutions Group (IBSG) Global Industrial Systems Practice assist large corporations by providing new collaborative capabilities such as social media to rapidly optimize core processes and accelerate success by strategically applying analytic frameworks for capturing new markets, increasing return on investments, and developing new business models across the entire operation and industry value chain.