High-tech executives are facing a number of key issues—from how to make timely, high-quality business decisions by tapping the collective intelligence within the industry ecosystem to creating effective innovations capabilities, improving supply chain processes and collaboration, and enhancing the customer experience. Cisco Internet Business Solutions Group (IBSG) Global High-Technology Practice experts work with large companies in the areas of collaboration and business architecture; Enterprise 2.0; knowledge worker productivity; and resource productivity in product development and innovation.