Angel L. Mendez
Angel L. Mendez leads a global organization responsible for accelerating innovation and value for Cisco customers and ensuring that they have an unrivaled, end-to-end experience. This includes responsibility for customer service and support operations, corporate quality and quality management, collaborative planning and new product introduction, sourcing and supplier management, manufacturing, order management, delivery, and product reuse and recycling.
Mendez brings more than 24 years of management experience to Cisco, along with proven expertise in developing and implementing comprehensive strategies to improve operations and supply chain performance. Prior to Cisco, he served as Senior Vice President of Global Operations for PalmOne Inc., where his operational excellence and transformation program fueled the company's turnaround and return to profitability.
A graduate of General Electric's Manufacturing Management Program, Mendez served 11 years with GE in increasingly responsible manufacturing and supply-chain management assignments. At Allied Signal he led the aerospace sector's international sourcing operation and later led supply-chain efforts at Aerospace Equipment Systems, then AlliedSignal's largest business unit. While at Citigroup, he served as a division executive for global procurement, leading the consolidation of supply-chain management activities during the merger of Citicorp and Travelers Group. At Gateway Inc. he was responsible for global supply-chain management, facilitating operational improvements by upgrading the supply-chain organization, improving supplier quality, and implementing Six Sigma.
Mendez's business background includes extensive international business experience in Canada, Europe, Latin America, and Asia. He was named by Business 2.0 Magazine to the "Business 2.0 Dream Team–All Star Executives any Company Would Kill For." In 2005, Hispanic Business Magazine placed him on its list of the "20 Most Influential Hispanic Executives in Corporate America." He was also recently named on MACSA's list of the "100 Most Influential Latinos in Silicon Valley."
Mendez serves on the board of directors of the Supply Chain Management Institute at the University of San Diego and the Lafayette College Board of Trustees. He is also a member of the board of directors at Springboard Forward, a Silicon Valley-based nonprofit organization dedicated to deploying innovative coaching and career development programs for low wage earners. A native of Cuba, Mendez holds a bachelor of science degree in electrical engineering from Lafayette College and a master's degree in business administration from the Crummer School at Rollins College.