The Global Reporting Initiative (GRI) is an independent, nonprofit organization that has pioneered the development of the Sustainability Reporting Guidelines (SRGs), which serve as the cornerstone of one of the world’s most widely used sustainability reporting frameworks,

The GRI is committed to the continuous improvement and application of its reporting guidelines worldwide, and through the SRGs, sets out the principles and indicators that organizations can use to measure and report their economic, environmental, and social performance.

Cisco shares GRI’s commitment to corporate transparency, accountability, reporting, and sustainability, and employs these guidelines to measure our own performance in these areas. Information in the table below cross-references our report content with specific GRI indicators.

STRATEGY AND ANALYSIS
No.	Question/Indicator:	Reported:	Links
Strategy And Analysis
1.1	Statement from the most senior decision-maker of the organization about the relevance of sustainability to the organization and its strategy	Yes	Letter from John Chambers
1.2	Description of key impacts, risks, and opportunities	Yes	Cisco and Citizenship

ORGANIZATION PROFILE
No.	Question/Indicator:	Reported:	Links
Organization Profile
2.1	Name of the organization	Yes	Cisco
2.2	Primary brands, products, and/or services	Yes	About Cisco
2.3	Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures	Yes	Cisco Corporate Overview
2.4	Location of organization’s headquarters	Yes	Cisco Fact Sheet
2.5	Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report	Yes	Cisco Offices Worldwide
2.6	Nature of ownership and legal form	Yes	Cisco Investor Relations
2.7	Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries)	Yes	Cisco Corporate Overview
2.8	Scale of the reporting organization, including: Number of employees, Net sales, Total capitalization broken down in terms of debt and equity, Quantity of products or services provided	Yes	Annual Financial Statements
2.9	Significant changes during the reporting period regarding size, structure, or ownership including: The location of, or changes in operations, including facility openings, closings, and expansions; Changes in the share capital structure and other capital formation, maintenance, and alteration operations	Yes	Cisco Annual Reports
2.10	Awards received in the reporting period	Yes	CSR Awards Corporate Awards

REPORT PARAMETER
No.	Question/Indicator:	Reported:	Links
Report Profile
3.1	Reporting period for information provided	Yes	Cisco Fiscal Year 2008
3.2	Date of most recent previous report	Yes	Cisco Fiscal Year 2007
3.3	Reporting cycle (annual)	Yes	Previous Reports
3.4	Contact point for questions regarding the report or its contents	Yes	citizenship@cisco.com
Report Scope and Boundary
3.5	Process for defining report content, including: Determining materiality, Prioritizing topics within the report, and Identifying stakeholders the organisation expects to use the report	Yes	Cisco and Citizenship
3.6	Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers)	Yes	Cisco and subsidiaries
3.7	State any specific limitations on the scope or boundary of the report	Yes	Only as noted in report
3.8	Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations	Yes	Cisco uses equity share to set boundaries for reporting. Outsourced operations are included to the extent included in discussions of direct and indirect supply chain.
3.9	Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report	Yes	Key Performance Indicators Only as noted in report
3.10	Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g., mergers/acquisitions, change of base years/periods, nature of business, measurement methods)	Yes	Key Performance Indicators Only as noted in report
3.11	Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report	Yes	Key Performance Indicators Only as noted in report

GRI Context Index
No.	Question/Indicator:	Reported:	Links
Gri Context Index
3.12	Table identifying the location of the Standard Disclosures in the report	Yes	Global Reporting Initiative Indicators
Assurance
3.13	Policy and current practice with regard to seeking external assurance for the report. If not included in the assurance report accompanying the sustainability report, explain the scope and basis of any external assurance provided. Also explain the relationship between the reporting organization and the assurance provider(s)	No

GOVERNANCE
No.	Question/Indicator:	Reported:	Links
Governance
4.1	Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight	Yes	Corporate Governance Accountability and Responsibility
4.2	Indicate whether the Chair of the highest governance body is also an executive officer (and, if so, their function within the organization’s management and the reasons for this arrangement)	Yes	Board of Directors
4.3	For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members	Yes	Board of Directors
4.4	Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body	Yes	Code of Business Conduct Accountability and Responsibility
4.5	Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization’s performance (including social and environmental performance)	Yes	Accountability and Responsibility
4.6	Processes in place for the highest governance body to ensure conflicts of interest are avoided	Yes	Code of Business Conduct Accountability and Responsibility
4.7	Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organization’s strategy on economic, environmental, and social topics	Yes	Corporate Governance Policies Accountability and Responsibility
4.8	Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation	Yes	Letters from John Chambers and Tae Yoo Cisco and Citizenship Cisco and Our Employees Cisco and the Environment Cisco and Society
4.9	Procedures of the highest governance body for overseeing the organization’s identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles	Yes	Responsible Management and CSR Governance
4.10	Processes for evaluating the highest governance body’s own performance, particularly with respect to economic, environmental, and social performance	Yes	Responsible Management and CSR Governance
Commitments to External Initiatives
4.11	Explanation of whether and how the precautionary approach or principle is addressed by the organization	Yes	Energy Efficiency
4.12	Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses	Yes	Reporting Frameworks CSR, Business Resiliency, and Responsible Risk Management
4.13	Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organization: Has positions in governance bodies; Participates in projects or committees; Provides substantive funding beyond routine membership dues; or Views membership as strategic	Yes	Reporting Frameworks Key Performance Indicators Stakeholder Engagement CSR, Business Resiliency, and Responsible Risk Management
Stakeholder Engagement
4.14	List of stakeholder groups engaged by the organization	Yes	Stakeholder Engagement
4.15	Basis for identification and selection of stakeholders with whom to engage	Yes	Stakeholder Engagement
4.16	Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group	Yes	Stakeholder Engagement
4.17	Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting	Yes	Cisco and Citizenship Cisco and our Employees Cisco and the Environment Cisco and Society

ECONOMIC
No.	Question/Indicator:	Reported:	Links
Economic Performance
EC1	Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments	Yes	Cisco Annual Reports
EC2	Financial implications and other risks and opportunities for the organization’s activities due to climate change	Yes	Cisco and the Environment
EC3	Coverage of the organization’s defined benefit plan obligations	Yes	2008 Annual Report (PDF version)
EC4	Significant financial assistance received from government	No
Market Presence
EC6	Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation	Yes	Supply Chain: Diversity
EC7	Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation	No
Indirect Economic Impacts
EC8	Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement	Yes	Cisco and Society

ENVIRONMENTAL
No.	Question/Indicator:	Reported:	Links
Materials
EN1	Materials used by weight or volume	No
EN2	Percentage of materials used that are recycled input materials	No
Energy
EN3	Direct energy consumption by primary energy source	Yes	Key Performance Indicators (Scope 1) Cisco and the Environment
EN4	Indirect energy consumption by primary source	Yes	Key Performance Indicators (Scope 2) Cisco and the Environment
EN5	Energy saved due to conservation and efficiency improvements	Yes	Cisco and the Environment
EN6	Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives	Yes	Cisco and the Environment
Water
EN8	Total water withdrawal by source	Yes	Reducing Water Use
Biodiversity
EN11	Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas	No	Not applicable
EN12	Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas	No	Not applicable
Emissions, Effluents, and Waste
EN16	Total direct and indirect greenhouse gas emissions by weight	Yes	Key Performance Indicators Cisco and the Environment
EN17	Other relevant indirect greenhouse gas emissions by weight	Yes	Key Performance Indicators Cisco and the Environment
EN18	Initiatives to reduce greenhouse gas emissions and reductions achieved	Yes	Key Performance Indicators Cisco and the Environment
EN19	Emissions of ozone-depleting substances by weight	No	Not applicable
EN20	NOx, SOx, and other significant air emissions by type and weight	No	Not applicable
EN21	Total water discharge by quality and destination	Yes	Water, Air, Food, Waste
EN22	Total weight of waste by type and disposal method	Yes	Water, Air, Food, Waste
EN23	Total number and volume of significant spills	No	Not applicable
Products and Services
EN26	Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation	Yes	Environmentally Responsible Products and Supply Chains Supply Chain: Sustainability
EN27	Percentage of products sold and their packaging materials that are reclaimed by category	Yes	Products: End-of-Life Management
Compliance
EN28	Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations	No

SOCIAL PERFORMANCE: LABOR PRACTICES & DECENT WORK
No.	Question/Indicator:	Reported:	Links
Employment
LA1	Total workforce by employment type, employment contract, and region	Yes	Cisco and Our Employees
LA2	Total number and rate of employee turnover by age group, gender, and region	Yes	Key Performance Indicators Cisco and our Employees
Labor/Management Relations
LA4	Percentage of employees covered by collective bargaining agreements	No
LA5	Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements	No
Occupational Health and Safety
LA7	Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region	Yes	Key Performance Indicators Wellness around the globe Family Assistance
LA8	Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases	Yes	Balancing Life, Promoting Wellness Workplace Flexibility Wellness around the Globe Fitness and Ergonomics Family Assistance Global Safety and Security
Training and Education
LA10	Average hours of training per year per employee by employee category	Yes	Diversity Education Developing Leaders at Every Level The C-Lead Model Executive Development Manager and High-Potential Development Career Development
Diversity and Equal Opportunity
LA13	Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity	Yes	Cultivating Inclusion and Diversity Employee Resource Groups Diversity Education
LA14	Ratio of basic salary of men to women by employee category	No

SOCIAL PERFORMANCE: HUMAN RIGHTS
No.	Question/Indicator:	Reported:	Links
Investment and Procurement Practices
HR1	Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening	Yes	Cisco and Society
HR2	Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken	Yes	Supplier Code of Conduct CSR, Business Resiliency, and Responsible Risk Management
Non-Discrimination
HR4	Total number of incidents of discrimination and actions taken	No
Freedom of Association and Collective Bargaining
HR5	Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights	Yes	Supplier Code of Conduct CSR, Business Resiliency, and Responsible Risk Management
Child Labor
HR6	Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor	Yes	Supplier Code of Conduct CSR, Business Resiliency, and Responsible Risk Management
Forced and Compulsory Labor
HR7	Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of forced or compulsory labor	Yes	Supplier Code of Conduct CSR, Business Resiliency, and Responsible Risk Management

SOCIAL PERFORMANCE: SOCIETY
No.	Question/Indicator:	Reported:	Links
Community
SO1	Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting	Yes	Cisco and Society
Corruption
SO2	Percentage and total number of business units analyzed for risks related to corruption	Yes	Responsible Management and CSR Governance Engaging Our Employees Cisco Code of Business Conduct
SO3	Percentage of employees trained in organization’s anti-corruption policies and procedures	Yes	Responsible Management and CSR Governance Engaging Our Employees Cisco Code of Business Conduct
SO4	Actions taken in response to incidents of corruption	Yes	Accountability and Responsibility Responsible Management and CSR Governance Cisco Code of Business Conduct
Public Policy
SO5	Public policy positions and participation in public policy development and lobbying	No
Compliance
SO8	Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations	No

SOCIAL PERFORMANCE: PRODUCT RESPONSIBILITY
No.	Question/Indicator:	Reported:	Links
Customer Health and Safety
PR1	Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures	Yes	Environmentally Responsible Products and Supply Chains
Products and Service Labelling
PR3	Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements	No
Marketing Communications
PR6	Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship	No
Compliance
PR9	Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services	No