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Cisco and the Environment

Other Environmental Impacts

In addition to energy and associated greenhouse gas emissions initiatives, Cisco supports several initiatives to reduce the environmental impact of our operations. In this section we report on our programs to minimize our impacts from waste generation and disposal, the use of ozone-depleting chemicals, employee business travel, and water use.

Operational Waste

Cisco's waste reduction, reuse, and recycling programs address electronic waste (e-waste) and other waste from Cisco operations. Operational waste is reported below and e-waste is reported under Product Stewardship.

Operational waste includes waste from our offices and onsite labs. Cisco records the total amount of waste produced by our largest facilities and breaks this data down by destination (such as landfill, incineration, reuse, or recycling). This enables us to track over time the amount of waste Cisco is able to divert from disposal to reuse and recycling.

The total amount of waste produced at our San Jose headquarters has fallen by almost 46 percent since FY2001. The amount of waste diverted from landfills has risen from 51 percent in FY2001 to 70 percent in FY2005. As a result, Cisco has received waste-reduction awards from the California Integrated Waste Management Board in 1994 and again consecutively from 2000 through 2004.

San Jose Performance FY2001 to FY2005


Composition of Waste Stream


In FY2004 Cisco began collecting combined waste and recycling data for our U.S. sites in San Jose, Research Triangle Park, New England Development Center (Boxborough) , Richardson, and Petaluma, as well as Monza in Italy. Mirroring our performance at San Jose, we have reduced the amount of waste produced and increased the amount sent for recycling at all our ISO14001 certified sites.

Waste Performance for All Reporting Sites in the U.S. FY2004 to FY2005


Case Study: Organic Food and Composting

Cisco's food service partner shares the same commitment to the environment as Cisco. Bon Appétit provides food services to all Cisco cafés within the eight campuses in the United States. Each café offers a variety of food options based upon employee feedback to meet diverse dietary needs and preferences of our staff. Menu options offer nutrition labeling and identify food from local farmers, organic farmers, as well as sustainably harvested fish and free-range meats.

All Cisco café kitchens participate in a recycling program to recycle cans, plastic bottles, plastic containers, and glass containers.

At the San Jose headquarters, all green waste from the kitchens and cafés is diverted to a composting program. We hope to deploy this program at our Petaluma campus soon.

The scraps from the seven large cafés are taken to a local compost site by our waste vendor. The composting program was started in FY2003. In the first year of the program we composted 55 tons. In FY2004, we composted 927 tons and in FY2005, we composted 1,143 tons of waste.

In Research Triangle Park, North Carolina, the waste oil from the fryers is picked up by a local company that converts it into biodiesel fuel. In the future, we hope to implement a similar program in San Jose.

Chemical Refrigerants

We use chemical refrigerants in air conditioning systems for our buildings. The current specification for Cisco air conditioning systems is to use hydro-chloro-fluoro-carbon (HCFC) and hydro-fluoro-carbon (HFC) refrigerants. If released to the atmosphere, HCFCs contribute to depletion of the ozone layer. This allows harmful ultraviolet radiation to enter the earth's atmosphere, which can affect human health by causing skin cancer and may also adversely affect vegetation, animals, and buildings. HFC refrigerants have no ozone-depleting impact but are considered greenhouse gases, which may contribute to global warming.

Our air conditioning systems are sealed and are designed and maintained to avoid leaks. However, we recognize that under abnormal conditions, leaks may periodically occur. We have a leak monitoring program in place as part of planned preventative maintenance.

The quantity of refrigerant required to refill our air conditioning systems during 2004 at San Jose is expressed in the following table:


Employee Travel

Employee commuting and business travel contribute to emissions to the atmosphere including carbon dioxide (CO2) which is a greenhouse gas, sulphur oxides (SOx), nitrogen oxides (NOx), which contribute to acid rain, and particulates which adversely affect local air quality. Most road transport also contributes to the depletion of finite fuels.

We record annual mileage and emissions data of our European car fleet. We do not collect mileage and emissions data in the United States because employees use private cars for business travel.

Cisco European Car Fleet Data FY2005


These data indicate that the greenhouse gas emissions associated with our business road travel are significantly lower than those arising from our energy use, and we will continue to prioritize our efforts to increase energy efficiency in order to maximize the positive impact of our programs, while also promoting initiatives to reduce travel-related impacts.

Cisco offices are equipped with telephone and videoconferencing facilities. Employees are strongly encouraged to use these where possible instead of traveling to meetings.

We have a dedicated team that manages and deploys electronic collaboration software tools to enhance mobility of employees and the productivity of virtual teams and meetings. In FY2005, a few of the most recent offerings to Cisco employees include:

  • Cisco video IP phones, which allows for face-to-face phone conversation by video
  • Cisco Unity Unified Messaging, which enables remote access of combined employee voicemail and e-mail
  • A pilot of Cisco IP Communicator, which enables employees to use their office IP phone through their PC laptop and also enhances our reservation-less audioconferencing system
  • Sametime instant messaging services that allow for chat as well as virtual access to and sharing of PCs

We encourage employees to use mass transit and shared transport options when commuting to and from work. We support employees' efforts to reduce the environmental impacts of their commutes through environmentally friendly commuting initiatives, including:

  • Commuter Checks, provided to employees to subsidize monthly transit passes in the San Francisco Bay Area
  • Eco-Pass, which provides access to free travel to Cisco commuters on specific mass transit journeys
  • The Emergency Ride Home program, which ensures those Cisco employees who use public transportation to get to work at least two days a week have a way home in case the mass transit system fails or is unavailable for an employee working late
  • A shuttle service in the United States and Europe linking our sites to local public transport stations
  • Subsidized travel passes and promotion of car and vanpools
  • The SmartCart program (available at the San Jose campus), which provides an intercampus shuttle service, with one hybrid electric vehicle in the eight-vehicle fleet

Cisco also encourages employees to work flexible hours to help reduce the environmental impact during traditional "rush hours," and provides broadband Internet service to many employees so that they can work from home.

In September 2004, the U.S. Environmental Protection Agency ranked Cisco third among Fortune 500 companies as one of the best workplaces for commuters.

Water Use

Compared to similar enterprises, water use at Cisco is relatively low. The main uses are irrigation of grounds, in our cafés, and in our restrooms. Our San Jose headquarters is a water-stressed region of California, and we are committed to reducing the pressure on the regional water resource. Cisco's facilities are designed to minimize water consumption by using recycled water and installing water-saving devices in restrooms.