| 15:00-17:00 |
CESCE em parceria com NetApp
Storage Efficiency and Cost Savings with NetApp
Agenda:
» Data Center Trends
» Ethernet for Storage
» Netapp Solutions
» Cisco Nexus
Matteo Pirelli - Senior System Engineer, Netapp
Jorge Portugal - Cisco Data Center Systems Engineer
|
| 15:00-17:00 |
NextiraOne
From Customer Contact to Unified Communications
Agenda:
» From Customer Contact to Unified Communications - Evolução do Mercado
» NextiraOne - Proposta de Valor em Contact Centers
Pedro Morão - Marketing & Business Development Manager, NextiraOne Portugal & Spain
» Cisco - Visão e Estratégia em Contact Centers & Unified Communications
Rui Ribeiro - UC International Product Sales Specialist, Contact Center Expert
» Desafios na Interacção com o Cliente
Daniel Nunes - Product Manager, Contact Centers & Enterprise Applications
» Casos de Estudo
Fernando Couto - Key Account Manager, Contact Center & CTI Solutions
» Testemunho de cliente - COOPROFAR
António Sá – IT Director, Cooprofar
|
|
