Small & Medium Business

Case Studies

Tools to Help Your Business

Customer Stories


Construction

  • Rehau

    Founded in 1948 in Rehau, Germany, REHAU is a global leader in polymer processing technologies. REHAU's regional office in Singapore invested in a Cisco IP Telephony Solution to support its business growth, resulting in cost savings as well as improved productivity for its travelling employees.


Consultancy

  • Accenture

    "There's something spooky going on in consulting firm Accenture's Singapore office these days. Telephones that are tethered to work desks seem to follow their owners around - not physically, but incoming calls invariably ring from the phone nearest its intended recipient"

  • Frost & Sullivan

    "The beauty of Cisco's IP Telephony Solution is that it can be easily replicated across multiple locations, and the benefits to the organization in reduced telecommunications charges and ease of management will grow with each location we add." Read on.

  • Squire Mech

    Find out how a Cisco Aironet Wireless LAN implementation at Squire Mech, a local leader providing consulting mechanical and electrical engineering services, triggered a new collaborative working style with more and faster communications between teams, improved collaboration, productivity, customer service and cost savings.

  • Watkins Syndicate Singapore

    The Singapore branch of this London-based marine insurance specialist enhances their quality of services by implementing a Cisco Systems Unified Communications solution, featuring Cisco IP Telephony solution, powered by Cisco Systems CallManager Express. With easy-to-use, advanced features, Watkins Syndicate Singapore can now operate much closer with their London counterparts.


F and B

  • Cadbury Schweppes

    Discover how Cadbury Schweppes mobilises a new telephony solution to improve customer service and market performance, and enhance communications among its staff for greater productivity.

  • Pokka

    Pokka Corporation Singapore employees benefit from Cisco IP Telephony Solutions' high quality voice communications, access to company directory, and caller ID functions. See for yourself how Pokka found Cisco's IP Telephony Solution easy to implement and maintain, gave a lower total cost of ownership and allowed users to take advantage of the convergence of data and voice.


Finance

  • Bank Mandiri

    Find out how Indonesia's largest bank laid a foundation for growth with Cisco's IP Telephony Solution in its new office in Singapore, cutting cabling costs by 50%, achieving cost savings and improving employee productivity.

  • Firm Qualifies More Client Leads with Online Meetings ((PDF - 674 KB) New

    Kinetic Securities uses web-based technology to qualify 25 percent more leads while cutting travel by 30 percent.


Healthcare


Hospitality

  • Grand Hyatt

    Learn how Cisco's Wireless Solution enables Grand Hyatt Singapore's guests to stay connected anytime, anywhere within the hotel, and how other new applications made possible by Cisco help improve staff productivity and responsiveness to guest's requests.

  • Intercontinental Singapore

    InterContinental Singapore implemented a Cisco end-to-end solution, providing guests with broadband internet access in guestrooms and suites, and wireless access in the lobby and Club lounge. Read on.

  • Meritus Hotel

    "The Cisco Aironet 350 Wireless Bridge Solution represents a one-time investment with minimal recurring costs, while the ADSL or leased line solution can easily cost thousands of dollars in terms of monthly charges. On that basis alone, the payback period for the Wireless Bridge Solution is already ahead of that for ADSL or Dedicated Leased Lines."


IT Services

  • LGA

    LGA is a one-stop, total ISP based in Singapore, with offices in UK, Hong Kong and Malaysia. See how LGA successfully implemented Cisco's Voice Over Internet Protocol Solution for a number of companies, helping them to save costs and improve productivity.

  • Digital Domain

    Digital Domain is a local IT solutions provider which created a platform that brings their messaging and voice communications into a simple, flexible system from Cisco, resulting in an agile way to scale with business needs.

  • Web Meetings Allow Firm to Establish Global Business Model New

    Statseeker uses web-based technology to expand globally while eliminating need for international offices or travel.

  • Firm Transforms Global Customer Support with Online Meetings New

    The Superstructure Group uses web-based applications to triple customer base without hiring additional support staff.


Legal

  • Rodyk & Davidson LLP

    Raising the Bar in Delivering First-Class Legal Services
    Leading Law Firm Fuels IT Innovation with Cisco Catalyst Switches


Marketing

  • Blue Interactive

    "We thought that as an SMB, we wouldn't enjoy the level of service large enterprises enjoy as a result of their bigger spend. But we were pleasantly surprised." Learn how with the Cisco IP Telephony Solution in place, BLUE, a leading independent marketing consultancy founded in Singapore, enjoys advanced features, improved scalability and flexibility, and a significant reduction in the long-term total cost of ownership.


Others

  • Geek Terminal

    For Singapore's Geek Terminal having a secure and reliable network in place attracts customers and boost revenues.

  • East Asiatic Company

    Learn how The East Asiatic Company uses IP telephony as a foundation for its new corporate technology vision and its plans to achieve significant cost savings from the consolidation of data and voice into a single network infrastructure.

  • Golden Village

    Read how Golden Village's booking service sped up by 40% after implementing Cisco IP VPN.

  • Medialink

    Find out how Medialink Printing Services, one of Singapore's premier printing companies, had an ROI within 3 years after converting to a 100% Cisco network - with 40% savings on monthly telecommunications charges, improved customer service with drop calls reduced by 20%, 50% improvement in the data communications rate with zero hardware defects or failures.

  • Michael Page

    Read how Michael Page International, one of the world's leading recruitment and human resource consulting firms, significantly reduced IDD charges and improved employees' responsiveness to customer requests by enabling them to check email and phone messages over the internet with a Cisco IP Telephony Solution in Singapore.

  • Platform Computing

    Platform Computing unifies data and voice infrastructure with Cisco Unified Communications (UC) solution; Enjoys reduced communications costs, enhanced collaboration and increased security.


Transportation

  • Motor Image Enterprises Pte Ltd

    Motor Image Enterprises Pte Ltd cuts costs, improves customer service, and strengthens internal collaboration and decision-making capabilities with Cisco Unified Communications.


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