Service Provider Program

In a competitive and global market, Service Providers are under ever-increasing pressure to provide improved and differentiated services to their customers. At the same time they must contend with declining price expectations and market disruptors such as “over-the-top” content providers, social media and government broadband initiatives. To maintain and grow their customer base, revenue and profitability, Service Providers need to provide new value to their customers that are greater than their traditional activities such as transporting information or geographical reach. Service Providers must drive and take advantage of trends and transformations happening in the consumption of communication services. At the same time, service providers face the ongoing challenges of improving network reliability, security and energy efficiency.

Optimising its network infrastructure allows a Service Provider to maximize the efficiency and performance of its services. Adapting rapidly to environment changes eg. NBN / UFB initiatives, enables the development of new services and entry into new markets. The dramatic growth of mobile and video communication are opportunities to establish new capabilities and capture increased margin in expanding markets. The rapid transition to cloud-enabled IT is an ideal opportunity for Service Providers to apply their existing managed services expertise to a new business model.

The Cisco Live Service Provider program features technical education, training and discussion sessions and seminars. These are designed to help Service Provider Engineers gain the knowledge of key technologies such as core, transport and distribution routing and switching, mobile and fixed access, video distribution and content delivery, Data Centre Virtualisation and multi-tenant cloud services orchestration.

Service Provider Program attendees also have full access to all sessions in the Cisco Networkers Program so they may arrange their agenda to focus on the range of technologies most relevant to their particular interests or objectives.