Today many companies can say that they have "tried" cloud but fewer companies can say they are achieving all their goals. Join Mark Burgbacher, Global Directory for Cloud Solutions and Architecture, as he shares several stories of companies that are extracting value from their cloud projects. Mark will share the lessons companies have learned including how to control the cloud, mitigate risk and sustain agility.

Mark Burgbacher
Global Director for Cloud Solutions and Architecture
CSC

Mark Burgbacher is the Global Director for Cloud Solutions and Architecture in CSC's Trusted Cloud and Hosting group. Mark's team of solution architects work closely with CSC strategic partners (VCE, Cisco, Vmware, and EMC) to provide each client with the right cloud delivered in the right way. This global team is responsible for the technical solutions support beginning with initial needs assessments through defining a plan for customer on-boarding for all products in CSC's Cloud as a Service portfolio. A 19 year veteran at CSC, Mark served as the Chief Technology Officer and Managing Partner in the CSC Global Business Solutions and Services (GBS) Americas organisation. He was also the Managing Director of the Infrastructure, Performance and Security business unit where he focused on providing highly reliable, secure, and scalable solutions to our clients' complex environments.

As the infrastructure that our networks are built on becomes more stable, increasingly Network Engineering staff are becoming more involved in troubleshooting poor application performance, rather than network outages.
"The network seems slow today", is becoming a catch phrase from many end user's to today's networks. Our servers and some of the more advanced switches are virtualised, some applications are extremely resource hungry or worse, chatty across the network.
This presentation looks at some of the techniques that can be applied to measure application performance from an end users perspective, identify where the problem may be, server, network or client side. Performance bottleneck analysis is a new approach that this presentation will introduce and is a tool that the network engineer can employ to reduce the time taken to troubleshoot poor application performance.

Wayne Allen
Fluke Networks Program Manager– Australia and New Zealand
Fluke Networks

Wayne Allen has been associated with Fluke and Fluke Networks products for the past 23 years. Wayne current position sees him heading the Fluke Networks division within Australia and New Zealand.

Initially, Wayne held positions with Philips Scientific and Industrial Electronics (the then agents for Fluke in Australia and New Zealand) and now more recently with Fluke Australia.

Prior to joining Philips, in 1989, Wayne spent 12 years with the Department of Defence in various technical roles as a specialist in military communications.

Educated in Australia and the USA, Wayne holds an Associate Diploma in Electronics and Communications Engineering, various US Military Electronics qualifications and marketing communications qualifications.

Join NetApp and their customer, ING Direct, as they discuss how the FlexPod platform transformed their development environment into a self-service private cloud capable of deployments within minutes while delivering greater than 1000% infrastructure utilisation! Together NetApp & ING will discuss the technologies and deployment details that made this incredible story a reality.

Learn how pre-tested and validated architectures can help IT departments increase business agility and reduce risk, through flexible and efficient storage solutions.

Vaughn Stewart
Director & Evangelist for Virtualisation & Cloud Computing
NetApp

Vaughn Stewart is a Director of Cloud Computing and 'the Virtualisation Evangelist' at NetApp. He represents NetApp on the Open Virtualisation Alliance, publishes The Virtual Storage Guy blog, is a co-author of the forthcoming book, 'Virtualisation Changes Everything', has a patent pending, is recognised as vExpert by VMware, and holds several industry certifications.

The way we do business is changing. The rapid uptake of technology is challenging traditional business models – from how and where we work to how we deliver our products and services. Are you ready to meet your customers, clients and staff in the new digital world?

Explore with us:

Scott Mason
Director, Fixed Products, Marketing & Strategy
Optus Business & Alphawest

In his role as Director of Fixed Products, Marketing and Strategy, Optus Business, Scott Mason is responsible for shaping, developing and marketing the Optus Business product portfolio for the enterprise, corporate and government organisations in Australia. Scott joined Optus in May 2008 as General Manager, Products and Services with a focus on developing Optus' IP and ICT product portfolio. Scott has a strong background in telecommunications, having previously worked for AAPT, where he spent two years as the Head of Products and Solutions Marketing. Prior to this he was the National Wholesale Manager for Uecomm, an Optus subsidiary, which he joined in 2002 following ten years with Optus, where he worked in various sales and product marketing roles. Scott has a Masters of Management from the University of Technology, Sydney.

Come hear how Enspire, a well-known service provider and system integrator in Australia, has created a new business model based on the Vblock Infrastructure Platforms. Enspire – the first commercial IaaS provider to offer the Vblock platform-based cloud solutions to the Australian market–brought benefits of a private cloud within reach of small to medium-sized businesses. You will hear how this solution provided Enspire's clients with integrated computing, storage and virtualisation capabilities, while also gaining comprehensive business continuity and disaster recovery capabilities, high performance and simplified management. As a result, this platform gives Enspire the high scalability and reliability it needs to successfully deliver high-availability, mission-critical applications and services for its clients.

Geoffrey Nicholas
Chief Executive Officer
Enspire

Geoffrey is an experienced business leader with a background in Strategic Planning, Finance and IT. Having worked in large corporates both in Australia and overseas, he brings a wealth of practical experience to the businesses he interacts with, most notably in driving maximum value from IT investment and emerging technologies.

In his 7 years at Enspire he has overseen the transformation from traditional IT integrator to a leading Cloud Solutions Provider which delivers high qualities solutions built by outstanding professionals on best in class infrastructure.

Security concerns, mobile workstyles and today's economic pressures are all issues that IT teams have to manage. Attend this session and you will hear from Andrew Dent, Director of Strategy and Communications for Citrix Labs on the current and future state of play within the ever changing, complex landscape of the IT professional and see how by using virtualisation and cloud services you can create a secure by design environment. Also hear from Barry Jung, APAC End User Computing Product Manager for AON on how they created the business case for a 200 seat pilot which enabled AON to mobilise their sales force. Learn how AON locally is leading the way in transforming the businesses IT environment with Desktop Virtualisation.

Andrew Dent
Director, Strategy Communications
Citrix

As Director of Communications and Strategy for Citrix Labs and the CTO Office Andrew has a multifaceted role. For the CTO Office he is responsible for working with the technical brain trust of the company to develop and implement the technical roadmap for the company.  For Citrix Labs Andrew's team is responsible for providing Product Management for Labs initiatives that support the next generation of products at Citrix. Prior to Citrix Andrew worked in the US where he was the founder of two successful start-ups as well as holding technical leadership roles at Microsoft and Concur Technologies.

Barry Jung
EUC Product Manager APAC
Aon

Responsible for 5200 users in 22 countries, Barry is overseeing the 200 seat AON desktop virtualisation pilot in ANZ. AON is a leading provider of broking and consulting services with over 65,000 employees globally. Barry started with AON in 2006 and has had various roles from Desktop Team Leader to APAC Service Desk and Desktop Manager and now in his current role. Prior to AON Barry held desktop roles at Sandvik.

Ben Issa
Head of IT Strategy
ING Direct

Ben Issa was appointed the bank's Head of IT Strategy in 2011. Ben joined ING DIRECT in 2000 working as a senior developer then on to leading the development, middleware, back end and solution architecture teams. Ben also led a number of key projects such as the introduction of ""Orange Everyday"" (a market leading transaction account), full middleware replacement, and cards implementation.

Ben is a thought leader and known for challenging the status quo. He has championed world leading concepts and implementations in the delivery practice such as the implementation of a fully automated development and test private cloud.

Ben began his career working at Hoyts followed by AMP. He then joined PowerServe Australia before moving on to ING DIRECT.

With over 10 years in the industry Ben has a strong background in banking technology, architecture and delivery. He graduated from Wollongong University with a degree in Information Technology and Communications.

Ben is married with four children and enjoys tennis, reading and chess.

Cloud Computing is only as reliable and highly performing as the infrastructure which underpins it. Come to this session to learn the value of combining EMC and Cisco technology for your Cloud, and hear from Telstra, one of Australia's leading Cloud Service Providers about how this combination of technologies is enabling them to deliver on the promise of Cloud.

Mark Pratley
General Manager of Network Computing Services,
Telstra

Mark Pratley has more than twenty years' experience in the Information Technology Communications (ICT) sector, more than ten of those years with Telstra. Mark is the General Manager of Telstra's Network Computing Services, the product group responsible for Telstra's Cloud Computing Solutions.

Telstra have embraced ICT as a key enabler to offering a broader range of solutions which help drive collaboration, productivity and efficiency from the network layer, allowing customers to leverage productivity gains and innovation benefits. In his role, Mark is responsible for those technologies and solutions which include deep integration with complex networks as fundamental to their core enablement.

Previously, Mark was a Managed Solutions Sales Executive with the Telstra acquired KAZ Group, working with IT services customers across Media, Finance and Manufacturing. Prior to that, Mark held a variety of roles within Telstra and IBM owned Advantra. He also worked for IBM Australia in a number of roles, including within IBM Global Financing, as well as IBM Procurement.

Mark holds a Bachelors Degree in Economics majoring in statistics from the University of New England, New South Wales.

Telstra Super Session: Enabling the Connected Enterprise - The Benefits of Change

Hear senior leader perspectives from Boris Corluka, Director for Telstra Innovation & Product Management on the importance of the Telstra/Cisco Alliance and how it is creating change within enterprise environments.

The partnership between Telstra/Cisco enables the Connected Enterprise and has supported IT Managers to help them achieve flexibility, efficiency, responsiveness & control. Join this key session to learn how Telstra & Cisco have been able to work on changing the game for organisations -- referencing key customers, solutions and achievements - enabling more flexible access, efficient management and productivity gains for organisations.