|
|
About this Guide
What You Will Find in this Guide
Overview of the Partner Registration Process
Getting Started
Registering Your Company
Tracking Your Company’s Application
Renewing Your Registered Partner Status
Contacting Partner Help Online
This guide provides detailed information about how to use the Partner Registration tool. It is designed to be both a reference resource and an instructional guide. This guide includes an overview of general processes, instructions for how to register your company as a Cisco® Channel Partner, and detailed information about submitting an application.
An overview of the registration process
Detailed steps for registering your company as a Cisco Channel Partner
- Registering for a guest Cisco.com user ID
- Entering your business model
- Searching for your company
- Associating yourself with your company (if needed)
- Providing detailed information about your company
- Reviewing and accepting the Indirect Channel Partner Agreement (ICPA)
- Submitting your application for review
Tracking your submitted application
Renewing your Registered Partner status
Contacting Partner Help Online for assistance
[Return to Top]
Cisco Partner Registration gives channel partners a convenient way to register as a Cisco Registered Partner. Becoming a Cisco Registered Partner is the first step on your path to reaping the rewards offered by the Cisco Channel Partner Program. Your status as a Cisco Registered Partner establishes your relationship with Cisco and gives you access to the tools and training that you need to become a Cisco Certified or a Cisco Specialized Partner. Both resellers and non-resellers who provide professional services related to Cisco products are eligible to participate in this program.
In order to become a Cisco Registered Partner, companies must first apply using the Partner Registration tool. As part of the registration process, companies that do not have a direct purchasing relationship with Cisco will be required to review and accept the terms and conditions of the Indirect Channel Partner Agreement (ICPA). Only one person from your company can accept the agreement and submit an application.
The Partner Registration application process is as follows:
- Apply for a Cisco.com user ID (only if you do not already have one)
- Provide or verify company and contact information
- Review and accept the terms of the Indirect Channel Partner Agreement (ICPA)
- Submit the application
Cisco will review your submitted application within 15 business days. If approved, your company will receive registered partner status, be granted partner-level access to Cisco.com, and be eligible to participate in the Channel Partner Program. Status as a registered partner is valid for 12 months and must be renewed annually.
Cisco Registered Partner Benefits
- Partner-level access to Cisco.com tools including the Partner
E-Learning Connection
- Eligibility to become a Cisco certified or specialized partner
- A listing in the Cisco Partner Locator tool (based on theatre
policy)
- Access to an online registered partner kit that contains a
wealth of useful information and resources and access to the Collateral
Builder tool
- Use of the Cisco Registered Partner logo
- Receipt of timely communications that provide updates on new
products and promotions, program changes, special offers, training,
and support
[Return to Top]
Accessing the Partner Registration tool
The Partner Registration tool is a Web-based application. To connect to the tool, you need to have the appropriate computer hardware, software, and network access and obtain the proper login requirements.
Hardware Requirements
166-MHz or faster processor 128-MB RAM TCP/IP protocol installed and configured Monitor and display adapter capable of 256 colors at 800 x 600 resolution
Software Requirements
Windows 98, 2000, NT, or XP HTML browser, equivalent to or exceeding Internet Explorer 6.0 or Netscape 7.0
Network Requirements
56K modem connection or T1 LAN connection
Logging In
You must have a valid Cisco.com user ID and password to log in to the Partner Registration tool and register your company as a Cisco Channel Partner. To access Cisco.com, go to Cisco.com Registration.
[Return to Top]
Step 1: Starting the
Partner Registration Application Process
Cisco Partner Registration gives channel partners an easy and convenient
way to apply for Cisco Registered Partner status. Registering your
company establishes your relationship with Cisco and gives you access
to the tools and training you need to become a Cisco Certified Partner
or a Cisco Specialized Partner. The Partner Registration home page
provides instructions on how to start your registration application.
Figure 2: Partner Registration Home Page
Launching the Partner Registration Tool:
- If you have a Cisco.com user ID, click on the Log in to Partner Registration hyperlink to begin the application process.
- If you are a new user, click on the Register hyperlink to apply for a Cisco.com user ID.
- If you forgot your user password, click on the Password? hyperlink.
Training and Tutorials
- User Guide: Provides detailed instructions about how
to use the Partner Registration tool and register your company
as a Cisco Registered Partner.
- Quick Reference Guide: Provides high-level instructions
on how to use the Partner Registration tool.
- Q&A: Lists frequently asked questions and answers
to help navigate through the registration process.
- Partner Help Online: Contact Partner Help Online for
questions or concerns about the tool or process.
Feedback
- Survey: Your feedback is extremely valuable and affects Partner Registration as the tools continue to evolve with additional features and functionality.
[Return to Top]
Step 2: Selecting a Business Model
The next step is to provide your company's business model by
selecting "yes" or "no" to the questions displayed.
Please respond to the question that best describes your company's
business model and provide the e-mail address of your primary Cisco
contact. If your company does not fit one of the business model types,
you may not be eligible to apply to the Cisco Channel Partner Program.
You will be redirected to visit other Cisco partner programs that
may better support your business needs.
Figure 3: Select a Business Model
[Return to Top]
Step 3: Searching for Your Company
This section describes how to search for your company in the Cisco
Channel Partner database for new and current channel partners.
- New Company Search:
Your company may already be registered in our Channel Partner
database. To verify, please search by partner name and country,
or by company address. If your search is not successful after
several attempts, it is likely that your company has not been
registered with the Cisco Channel Partner Program and you will
be directed to create a new company demographic profile (refer
to Step 4).
To search for a company:
- Select "Search on Partner Name and Country"
or select "Search on Address".
- If you select Option 1, select the country in which your
company resides, enter your company's name and click
on "Next" when you are done.
- If you select Option 2, enter your company information
in the data fields provided.
- Click on "Next" after you provide your company
information.
- Your search criteria will either display companies that
closely match the information you provided or will ask you
to perform another search.
- Company Found after Search
If a match is found, the system will display a list of companies
that closely match the information you provided in your search
criteria.
To find your company:
- Scan the list of companies to verify that your company has
a current record in our database.
- Click on the radio button next to your company.
- Select "Select my Company" from the "Actions"
drop-down menu.
- Click on "Submit".
- If your company is already registered, you will need to
Associate
to Your Company through the Partner Self Service tool.
- Company Not Found After Search
If no matches are produced, you will receive the following message
confirming that no matches were found. (Figure 6).
To search for a company not found:
- Try alternate searches. If a search on an abbreviation does
not produce any results, try your search with the expanded
company name. For example, if you search for HP and do not
find the company, try searching for Hewlett-Packard Inc. instead.
- Select the "Back" button to perform another
search.
- If you are still unable to find your company, click on
"Continue". This will allow you to create a new
company demographic profile.
- Current Company Search
After responding "yes" to one of the business model
questions, the system will automatically display your contact
and company information if your company is located in the Cisco
Channel Partner database. Verify that all the displayed data is
correct before submitting your application. Data errors may delay
the approval of your application.
[Return to Top]
Step 4: Creating a Company Demographic Profile
This section describes the contact and company information required
to create a company profile.
The contact and business information sections must be completed to
process your application. E-mail confirmations will be sent to the
e-mail address provided. Verify that all the displayed data is correct
before submitting your application. Data errors may delay the approval
of your application. To complete your profile, follow these steps:
Entering Your Contact Information
- Enter your company e-mail address (yahoo.com e-mail addresses
are subject to denial)
- Enter a phone number where you can be reached (please enter
your number in one of the following formats, 999-999-999 or 9-999-999-999)
- Enter your job title
- Select a primary language from the drop-down menu
Entering Your Business Information
- Enter your company's legal name
- Enter your official company location address (please do not
provide a post office box address)
- Enter the city where your company resides
- Select a country in the drop-down menu
- Select a state in the drop-down menu
- Enter the postal code where your company resides (based on
country)
Entering Other Information About Your Company
This information will be displayed on the Partner
Locator (based on theatre policy). End customers use the Partner
Locator to locate Cisco partners in their geographic area.
- Enter your company's Web address
- Enter additional information about your company (for example,
a short description of products or services that you offer)
- Enter a Dun and Bradstreet number if applicable. You can request
a DUNS number by clicking the hyperlink in the application.
Considering Cisco Channel Communications
Occasionally, Cisco communicates information about products, programs,
policies, services, or support that may be relevant to your company.
This may include new product information, program changes, special
offers, or an invitation to participate in a Cisco market research
project.
- Select "yes" if you wish to subscribe to Cisco Channel
Communications
- Select "no" if you do not wish to subscribe to Cisco
Channel Communications
After verifying and completing the above information, click "Next"
to continue. If your company is already in the Cisco Channel Partner
database, the tool will perform another search to confirm that your
company already exists in the Cisco Channel Partner database. If a
match is found, this information will be presented to you for confirmation
(Figure 9).
[Return to Top]
Step 5: Completing the Diversity Questionnaire (for U.S. partners only)
This section provides questions related to Cisco's diversity
initiative. For reporting purposes, please take a moment to fill out
the following information that relates to your company.
Note: None of the information provided will be
used in any way to approve or deny your application. This information
is requested for companies based in the United States only and will
not appear for companies not located in the United States.
[Return to Top]
Step 6: Accepting the Indirect Channel Partner Agreement
This section describes the terms and conditions of the Indirect Channel
Partner Agreement (ICPA). To complete your registration, your company
must accept the ICPA. Please review the agreement carefully and click
on "I Accept" if you agree to these terms and conditions
on behalf of your company. You will be automatically assigned as the
partner administrator for your company if your application is approved.
To accept the Indirect Channel Partner Agreement:
- Read the terms and conditions carefully.
- Download the legal agreement in your preferred language (optional).
- Enter your full name in the text box provided. This is a required
field.
- Click "I Accept" to accept the terms and conditions
of the legal agreement.
- After acceptance an acknowledgement message will appear stating
that your application has been submitted and will be reviewed
within 15 business days from date submitted (Figure 12).
- If you click "I Do Not Accept", an acknowledgement
message will appear stating that your application will not be
accepted until you accept the terms and conditions of the ICPA
(Figure 13).
[Return to Top]
Overview
After you complete the registration application and accept the terms and conditions of the
Indirect Channel Partner Agreement, you will receive an e-mail confirming that Cisco has
received your company's application.
Cisco will review your company's application within 15 business days of your submission
date. Once your application is processed, Cisco will send you an e-mail message notifying you
that your company has either been approved or denied as a Cisco Registered Partner. Click on
"Track Partner Registration Application" on the Partner Registration home page to review
your application status.
If your company is approved, your application status will be marked .Approved. and a
welcome e-mail will be sent to you outlining the Cisco Registered Partner benefits and your
responsibility as Partner Administrator for your company (Figure 15).
Figure 14: Partner Registration Home Page
[Return to Top]
Overview
Status as a Cisco Registered Partner is valid for 12 months. Every year, all partner
administrators in your company will receive an e-mail notification 90 days before your
company.s anniversary date reminding them to renew their registered partner status. You will
not be able to renew before the 90-day time period. Anyone associated with your company
can renew the application; the original applicant does not need to manage the renewal process.
In order to renew your partner status, log on to the Partner Registration Tool, verify or update
your personal and company information, and accept the most current version of the Indirect
Channel Partner Agreement (ICPA) by your anniversary date. Please be aware that if you do
not renew your Registered Partner status before your anniversary date or after the 10-day
grace period:
- Your status as a Cisco Registered Partner will be terminated
- All associated employees will lose their partner-level access to Cisco.com and the
Partner E-Learning Connection
- Your company will no longer be eligible to participate in the Cisco Channel
Partner Program
- You will need to apply to become a new Cisco Registered Partner and must accept
the ICPA again.
Figure 16: Partner Registration Application Status
[Return to Top]
Overview
Partner Help Online provides Cisco channel partners with a starting point to find a wealth of
information applicable to their specific needs. If you have questions or concerns about the
Partner Registration tool or process, click on Partner Help Online (Figure 17). Partner Help
Online allows you to search for frequently asked questions, open a support case, and track
your support history. If you are not able to find your question in our knowledge database, you
may open a support case. A partner support representative will provide a timely response to
your inquiry.
Figure 17: Partner Help Online
[Return to Top]
|
|
 |
Guest
|
,
(PDF - 713 KB)
