Steps to Success is a Cisco methodology that outlines the tasks required to complete a successful customer engagement. Registered users can visit the Steps to Success 
resource site for Cisco Unified Communications process flows.
Cisco Unified Communications Services is a Cisco service offering that provides engineering expertise and best practices.
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Registered users can visit the Cisco Unified Communications Services 
partner site.
•Nonregistered users can visit the Cisco Unified Communications Services site.