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Cisco Unified Communications Manager (CallManager)

Troubleshooting Guides

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Cisco Unified Communications Manager Version 7.1
- Cisco Unified Communications Manager Managed Services Guide, Release 7.1
  11/May/2009
- Cisco Unified Real-Time Monitoring Tool Administration Guide Version 7.1(2)
  11/May/2009
- Cisco Unified Reporting Administration Guide, Release 7.1(2)
  17/Nov/2008
- Cisco Unified Serviceability Administration Guide, Release 7.1(2)
  11/May/2009
- Troubleshooting Guide for Cisco Unified Communications Manager, Release 7.1(2)
  06/May/2009
Cisco Unified Communications Manager Version 7.0
- Troubleshooting Guide for Cisco Unified Communications Manager, Release 7.0(1)
  03/Sep/2008
Cisco Unified Communications Manager Version 6.0
- Alcatel 4400 Release 6.0, using E1 ECMA QSIG to Cisco Unified Communications Manager Release 6.0 (PDF - 8 MB)
  29/Aug/2007
- Alcatel 4400 Release 6.0, using E1 QSIG to Cisco Unified Communications Manager release 6.0 (PDF - 8 MB)
  10/Aug/2007
- Avaya S8500 Communication Manager 3.0 using SIP Trunk to Cisco Unified Communications Manager Release 6.0 (PDF - 9 MB)
  10/Aug/2007
- Ericsson MD110 BC13 SP3 using E1 ECMA QSIG to Cisco Unified Communications Manager 6.0 (PDF - 7 MB)
  07/Aug/2007
- Microsoft Office Communications Server 2007 Enterprise Edition to Cisco Unified Presence 6.0(1) (PDF - 3 MB)
  29/Aug/2007
- Mitel 3300 Integrated Communications Platform Release 7.1 using T1 ISO QSIG to Cisco Unified Communications Manager 6.0 (PDF - 3 MB)
  18/Sep/2007
- NEC IPX 2400 R15 using T1-QSIG to Cisco Unified Communications Manager 6.0 (PDF - 2 MB)
  24/Aug/2007
- Nortel BCM400 Release 3.6 using T1 NI2 to Cisco Unified Communications Manager 6.0 (PDF - 560 KB)
  24/Oct/2007
- Nortel CS1000M Release 4.0 Using SIP Trunk with Cisco Unified Communications Manager Release 6.0 (PDF - 1 MB)
  12/Sep/2007
- Nortel CS1000M Release 4.0 using T1 Q.SIG to Cisco Unified Communications Manager 6.0 (PDF - 1 MB)
  25/Jul/2007
- Siemens HiPath 4000 Release 3 using E1 Q.SIG to Cisco Unified Communications Manager 6.0 (PDF - 2 MB)
  13/Jul/2007
- Troubleshooting Guide for Cisco Unified Communications Manager
  03/Jul/2007
Cisco Unified Communications Manager Version 5.1
- Microsoft Live Communication Server 2005 Enterprise Edition (PDF - 3 MB)
  10/Aug/2007
Cisco Unified Communications Manager Version 5.0
- Troubleshooting Guide for Cisco Unified CallManager Release 5.0(2)
  08/Mar/2006
- Troubleshooting Guide for Cisco Unified CallManager, Release 5.0(4)
  25/Apr/2006
Cisco Unified CallManager Version 4.2
- Avaya Definity G3 MV1.3 PBX to Cisco WS-X6608-T1 Using Q.SIG as MGCP Gateway with Cisco Unified CallManager Release 4.2 (PDF - 450 KB)
  30/Oct/2007
- NEC IPX2400 R15 to a Cisco CMM Using T1-PRI QSIG with MGCP (PDF - 4 MB)
  29/Jun/2006
- Nortel CS1000 Communications Server 4.0 to Cisco Unified Communications Manager 4.2 (PDF - 1 MB)
  27/Aug/2007
- Troubleshooting Guide for Cisco Unified CallManager, Release 4.2(3)
  27/Jun/2006
- Troubleshooting Guide for Cisco Unified CallManager, Release 4.2(1)
  06/Mar/2006
Cisco Unified CallManager Version 4.1
- Alcatel 4400 Release 5.1 PBX with 2650XM-E1 QSIG as MGCP Gateway with Cisco Unified CallManager 4.1 (PDF - 3 MB)
  13/Jun/2005
- Avaya Definity G3 MV1.3 PBX using a Cisco 2621XM Gateway with E1 Q.SIG (PDF - 950 KB)
  21/Oct/2004
- Avaya Definity G3si and Octel 200 VM Server using Cisco 3640 with T1 QSIG for MWI (PDF - 360 KB)
  23/Sep/2004
- Avaya G3 PBX Network with Transit PINX using a Cisco 6608 Gateway with E1 QSIG for MGCP with Cisco Unified CallManager 4.1 (PDF - 180 KB)
  25/Dec/2004
- Avaya S8500 Communications Manager 2.0 using H.323 to Cisco Unified CallManager 4.1(2) (PDF - 180 KB)
  05/Mar/2005
- Cisco CallManager Release Rel 4.1-PBX Interoperability: NEC 2400 IPX R15 to a Cisco 2611XM Using E1 QSIG with MGCP (PDF - 440 KB)
  07/Sep/2005
- Cisco Unified CallManager 4.1-PBX Interoperability: Avaya Definity G3 MV1.3 PBX with 3745 T1 QSIG as an MGCP GW (PDF - 1 MB)
  25/Dec/2004
- Cisco Unified CallManager 4.1-PBX Interoperability: Siemens Hicom 300 E Release 3.1 PBX with CMM-E1 ECMA QSIG as MGCP Gateway (PDF - 660 KB)
  22/Oct/2004
- Cisco Unified CallManager 4.1-PBX Interoperability: Siemens HiPath 4000 Release 1 PBX with CMM-E1 PRI EURO as MGCP GW (PDF - 330 KB)
  25/Dec/2004
- Ericsson MD-110 Release BC12 PBX to a CMM-E1 ISO QSIG with MGCP and Cisco Unified Communications Manager 4.1 (PDF - 660 KB)
  26/Jul/2005
- Lucent/Avaya Definity G3si V10 and Octel 200 Voice Mail Server using a Cisco 3640 with T1 QSIG as MGCP Gateway for MWI Services (PDF - 330 KB)
  30/Oct/2007
- Macfarlane Telesystems CallPlus 5.3 using DPNSS to Westell IiQ2000plus using QSIG to Cisco Unified CallManager 4.1 (PDF - 2 MB)
  26/Oct/2007
- Mitel Access 3300+ to a Cisco 2611XM Gateway using NM-HDV2-E1 PRI QSIG with MGCP With Cisco Unified CallManager 4.01 (PDF - 880 KB)
  04/Jul/2005
- Nortel Communication Server 1000 Release 4.0 Using H.323 Trunk with Cisco Unified Communications Manager Release 4.1(2) (PDF - 630 KB)
  07/Jun/2005
- Nortel Communication Server 1000M Release 4.0 Using SIP Trunk Cisco Unified CallManager Release 4.1(3) (PDF - 310 KB)
  06/Dec/2005
- Nortel Meridian 1 Release 25.40B using a Cisco 3745 T1 QSIG with MGCP with Cisco Unified CallManager Release 4.1 (PDF - 850 KB)
  02/Feb/2005
- Nortel Succession 1000 Release 4.0 to a Cisco 2851 Using T1 PRI DMS-10 with Cisco Unified CallManager Release 4.1(3) (PDF - 460 KB)
  08/Oct/2005
- Nortel Succession 1000 Release 4.0 to a Cisco 2851 Using T1 PRI NI-2 with MGCP with Cisco Unified CallManager Release 4.1(3) (PDF - 420 KB)
  09/Oct/2005
- PBX Interoperability: Alcatel 4400 Release 5.1 PBX to a Cisco 3745 using 3745 E1 ECMA QSIG (PDF - 2 MB)
  22/Nov/2004
- Siemens HiCom 330E to a Cisco 3745 Gateway using NM-HDV2-E1 PRI QSIG with MGCP (PDF - 370 KB)
  04/Jul/2005
- Siemens Hicom 300E Release 3.1 PBX with ISO QSIG as an MGCP Gateway with Cisco Unified CallManager 4.1 (PDF - 600 KB)
  22/Oct/2004
- Siemens HiPath 4000 Release 1 PBX to a Cisco Catalyst 6000 using CMM-E1 QSIG with MGCP (PDF - 630 KB)
  12/Nov/2007
- Siemens HiPath 4000 Release 1 using E1 QSIG to Cisco Unified CallManager 4.1 (PDF - 630 KB)
  14/Mar/2005
- Siemens Realitis / GPT iSDX to Westell iQ2000+ to Cisco IOS Voice Gateway using E1-DPNSS/E1-QSIG with MGCP (PDF - 630 KB)
  27/Oct/2005
- Troubleshooting Guide for Cisco CallManager, Release 4.1(3)
  07/Nov/2005
- Troubleshooting Guide for Cisco CallManager, Release 4.1(2)
  06/Oct/2004
Cisco Unified CallManager Version 4.0
- Avaya Definity G3si MV1.3 using E1 QSIG to Cisco Unified CallManager 4.0 (PDF - 440 KB)
  19/Dec/2007
- Cisco Unified CallManager 4.01-PBX Interoperability: Nortel 1 to a Cisco 2611XM Gateway (PDF - 620 KB)
  14/Mar/2005
- Nortel Meridian Opt11C Rel25 PBX with a Cisco 6608 Gateway using T1 QSIG as an MGCP Gateway (PDF - 340 KB)
  17/Oct/2004
- Nortel Meridian 1 Opt 11C using a Cisco Catalyst 6608 Gateway with T1 QSIG as MGCP with Cisco Unified CommunicationsManager 4.0 (PDF - 620 KB)
  08/Oct/2004
- Nortel Meridian 1 Release 25 PBX using 6608-E1 QSIG with MGCP (PDF - 460 KB)
  28/Mar/2005
- Octel Model 250 Serial MCI with NEC 2400 IPX Release 15 to a Cisco Catalyst 6500 using 6608 T1-CAS and Cisco VG248 with MGCP (PDF - 310 KB)
  06/May/2005
- Siemens Hicom 300 E CS Rel6.6 Using Cisco Catalyst 6608-T1 QSIG with MGCP (PDF - 360 KB)
  15/Feb/2005
- Siemens Hicom 300 E Release 3.1 PBX Using 6608-E1 QSIG as MGCP Gateway (PDF - 450 KB)
  23/Mar/2005
- Siemens HiPath 4000 Release 1 PBX to Cisco 6608 Using E1 Q.SIG (PDF - 460 KB)
  21/Mar/2005
- Troubleshooting Guide for Cisco CallManager, Release 4.0(1)
  09/Dec/2003
Cisco CallManager Version 3.3
- Alcatel 4400 Rel3.2 PBX with Cisco Unified CallManager Using 6608-E1 QSIG Protocol as MGCP Gateway (PDF - 600 KB)
  29/Nov/2007
- Cisco CallManager Multilevel Administration Troubleshooting Guide, Release 1.2(4a) (Revised 08/18/2005)
  18/Aug/2005
- Release Notes for Cisco CallManager Multilevel Administration Access, Release 1.2(4a)
  10/Jun/2005
- Troubleshooting Guide for Cisco CallManager, Release 3.3(5)
  14/Sep/2007
- Troubleshooting Guide for Cisco CallManager, Release 3.3(3)
  14/Sep/2007
- Troubleshooting Guide for Cisco CallManager, Release 3.3(2)
  14/Sep/2007
Cisco CallManager Version 3.2
- Nortel Communication Server 1000 Release 4.0 Using H.323 Trunk with Cisco Unified CallManager Express Release 3.2 (PDF - 560 KB)
  28/Nov/2005
Cisco CallManager Version 3.1
- Troubleshooting Guide for Cisco CallManager, Release 3.1(1)
  14/Sep/2007
Cisco CallManager Version 3.0
- Alcatel 4400 PBX with CallManager using 6608-E1 PRI EURO Gateway
  01/Nov/2002
- Alcatel 4400 Rel 3.2 PBX with CallManager using 2621-E1 PRI-NET5 Gateway
  01/Nov/2002
- Alcatel 4400 Rel3.2 PBX with Cisco CallManager (CCM) Using 6608-E1 QSIG Protocol as MGCP Gateway
  01/Nov/2002
- Cisco CallManager 3.0 (Cisco DT-24+ Gateway) with Fujitsu F9600ES PBX Using DS1 ISDN PRI (PDF only) (PDF - 130 KB)
  01/Nov/2002
- Cisco CallManager 3.0 (Cisco 3640 Router) with Fujitsu F9600ES PBX Using T1-CAS (PDF only) (PDF - 210 KB)
  01/Nov/2002
- Cisco IP Telephony Troubleshooting Guide for Cisco CallManager Release 3.0(1)
  06/Jul/2000
- Ericsson MD-110 PBX with CallManager using 6608-E1 PRI EURO Gateway
  01/Nov/2002
- Ericsson MD-110 Rel BC9 PBX with CallManager using 6608-T1 PRI NI2 Gateway
  01/Nov/2002
- Fujitsu F9600ES PBX with CallManager using 6608-T1 PRI DMS-100 Gateway
  01/Nov/2002
- Fujitsu F9600ES V11 PBX with CallManager using 2621-T1 PRI DMS-100 Gateway
  01/Nov/2002
- Inter-Tel Key System with CallManager using 6608-T1 PRI NI-2 Gateway
  01/Nov/2002
- Lucent/Avaya Definity G3si V9 PBX with CallManager using the Cisco 2621-T1 PRI NI-2 Gateway
  31/Oct/2002
- Lucent/Avaya Definity G3si V9 PBX with CallManager using the Cisco VG200-T1 CAS as MGCP Gateway
  31/Oct/2002
- Lucent/Avaya Definity G3si V9 PBX with CallManager using the Cisco 6608-E1 PRI EURO Gateway
  01/Nov/2002
- Lucent/Avaya Definity G3si V9 PBX with CallManager using the Cisco 6608-T1 PRI NI-2 Gateway
  31/Oct/2002
- Lucent/Avaya Definity G3si V9 PBX with CallManager using the Cisco 3640-T1 PRI as MGCP Gateway
  31/Oct/2002
- Lucent/Avaya Definity G3si V9 PBX with CallManager using the Cisco 2621-E1 PRI-NET5 Gateway
  01/Nov/2002
- Lucent/Avaya Definity G3si V7 PBX with CallManager using the Cisco 2621-E1 PRI-NET5 Gateway
  01/Nov/2002
- Lucent/Avaya Definity G3si V7 PBX with CallManager using the Cisco 2621-E1 PRI-NET5 Gateway
  01/Nov/2002
- NEC 2400 ICS PBX with CallManager using 3640-E1 MGCP Gateway
  01/Nov/2002
- NEC 2400 ICS PBX with CallManager using 3640-T1 MGCP Gateway
  01/Nov/2002
- NEC 2400 ICS Rel J 5.8 PBX with CallManager using 6608-E1 PRI EURO Gateway
  01/Nov/2002
- NEC 2400 ICS Rel J 5.8 PBX with CallManager using 2621XM-E1 PRI as MGCP Gateway
  01/Nov/2002
- Nortel Meridian Opt11C Rel 25 PBX with CallManager using the Cisco 2621-T1 PRI NI-2 Gateway
  01/Nov/2002
- Nortel Meridian Opt11C Rel 25 PBX with CallManager using the 6608-T1 PRI DMS-100 Gateway
  01/Nov/2002
- Siemens Hicom 330 E Rel 3.1 PBX with CallManager using 6608-E1 PRI EURO Gateway
  01/Nov/2002
- Siemens Hicom 330 E Rel 3.1 PBX with CallManager using 6608-E1 PRI EURO Gateway
  01/Nov/2002
- Siemens Hicom 330 E Rel 3.1 PBX with CallManager using 3640-E1 MGCP Gateway
  01/Nov/2002
- Siemens Hicom 330 E Rel 3.1 PBX with CallManager using 2621-E1 PRI-NET5 Gateway
  01/Nov/2002
- Siemens Hicom 300 E CS Rel 6.5 PBX with CallManager using 2621-T1 PRI NI-2 Gateway
  01/Nov/2002
Troubleshooting Tools
- Bug Toolkit
- Cisco Unified CallManager Release 5.0-PBX Interoperability: Ericsson MD110 BC12 SP5 to a Cisco 3845 QSIG with MGCP (PDF - 7 MB)
  16/Jun/2006
- IP Telephony Readiness Assessment