Communications Infrastructure

Collaborate More Powerfully through Integration

Cisco Unified Communications creates adaptive workspaces that provide powerful new ways for customers, coworkers, and partners to collaborate across any collection of devices - on-campus, remote, or mobile.

The solution's intelligent integrated network infrastructure is a critical component for creating collaborative, adaptive workspaces. It's based on the flexible capabilities of Cisco Service-Oriented Network Architecture (Cisco SONA), which:

• Adds intelligence to the network
• Creates a systems-level approach to integration
• Provides policies that address specific business processes
• Delivers rich, optimal-quality media experiences across any workspace securely
• Quickly adapts to market changes

For example, Cisco RSVP Agent allows Cisco Integrated Services Routers to intelligently exchange information with Cisco Unified Communications Manager to improve quality of service and increase network flexibility.

Cisco SONA also:

• Establishes a highly secure foundation optimized for unified communications, data, and wireless networking
• Supports border elements for easy and cost-effective connectivity between independent Voice-over-IP (VoIP) networks and analog phone gateways using your existing phone equipment

Cisco Unified Communications infrastructure products include:

• Routers
• Switches
• Voice gateways
• Unified Border Elements
• Switches with inline power
• Voice servers

Compare the Communications Infrastructure products in the Cisco Unified Communications System.

Take the opportunity to review an interactive Flash product overview.

For help developing and customizing your own communications infrastructure solutions, engage Cisco Unified Contact Center Services.