Cisco 800 Series Routers

EOL Announcement for Cisco 802 and 804 ISDN Routers - 1/30/2003

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Product Bulletin No. 2383

Product Migration Options

Additional Information

Product Bulletin No. 2383

End-of-Sale and End-of-Life Announcement
for Cisco 802 and 804 ISDN Routers

Cisco Systems® announces the end of life of the Cisco® 802 and Cisco 804 ISDN routers. The last day to order the Cisco 802 and 804 ISDN routers is July 30, 2004. Customers will continue to receive support from the Cisco Technical Assistance Center (TAC) until April 30, 2009. Table 1 describes the end-or-life milestones, definitions, and dates for the Cisco 802 and 804 ISDN routers. Table 3 will show migration options to the Cisco 830 Series routers.

Table 1End-of-Life Milestones and Dates for the Cisco 802 & 804 ISDN Routers

End-of-Life Announcement date

The date the document that announces the end of sale and end of life of a product is distributed to the general public.

January 30, 2003

End-of-sale date

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

July 30, 2004

Last shipment date

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead-time.

October 30, 2004

End of software maintenance release date

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.

July 30, 2005

End of Routine failure analysis date

The last possible date a routine failure analysis may be performed to determine the cause of product failure or defect.

July 30, 2005

End of new service attachment date

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

July 30, 2005

End of service contract renewal date

The last date to extend or renew a service contract for the product. The extension or renewal period cannot extend beyond the last date of support.

April 30, 2009

Last date of support

The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.

December 30, 2009

Table 2  Product Numbers Affected by This Announcement

End-of-Sale Product Part Number
Product Description

ISDN BRI/Ethernet router


ISDN BRI/Ethernet router, NT-1, 4-port hub, 2 POTS

Product Migration Options

The recommended replacement option for the Cisco 802 and 804 ISDN routers are the Cisco 830 Series Secure Broadband Routers. Table 3 shows the Cisco 831 router as the most direct replacement, however, any of the Cisco 830 Series Routers can be used.

With the transition from ISDN service in North America to broadband services, such as DSL and cable access, customers should consider the Cisco 830 Series Secure Broadband Routers, which use the same Cisco IOS® Software as the Cisco 802 and 804 ISDN routers and incorporate additional security and performance features.

For further information on The Cisco 830 Series Routers as a migration option please visit:

Table 3Product Comparison

Feature Comparison
Cisco 802 ISDN Router
Cisco 804 ISDN Router
Cisco 831 Secure Broadband Router
Fixed LAN Connections

1-port Ethernet (10BASE-T)

4-port Ethernet Hub (10BASE-T)

4-port 10/100 switch

Fixed WAN Connections

1-port ISDN BRI (U) NT-1

1-port ISDN BRI (U) NT-1, 2analog telephone ports

1-port Ethernet, 10 MB

DRAM (default/maximum)

8 MB/12 MB

8 MB/12 MB

32 MB/48 MB

Flash (default/maximum)

8 MB/12 MB

8 MB/12 MB

12 MB/24 MB

Additional Features

Stateful firewall, IPSec 3DES, QoS, Cisco IOS Remote Management

Stateful firewall, IPSec 3DES, QoS, Cisco IOS Remote Management

Stateful firewall, hardware-based IPSec 3DES, QoS, Virtual AUX port, Cisco Easy VPN, Cisco IOS Remote Management

Customers can use the Cisco Technology Migration Plan (TMP) to trade in products and receive credit toward thepurchase of new Cisco equipment. For more information about Cisco TMP, go to: The Cisco TMP application requires all users to have a user ID.

Additional Information

For more information about Cisco products, please contact your Cisco account manager and/or Cisco Channel Partner.

For more information about the Cisco End-of-Life Policy, go to:

To subscribe to receive EOL/EOS information please go to: