Table Of Contents
Product Bulletin No. 1769
End of Life Announcement for the Network Module NM-1FE-FX for the Cisco 3600 Series Routers
May 13, 2002
The NM-1FE-FX will soon be on End of Sale (EoS) status due to the lack of availability of key components. The replacement components require a new hardware product number. The new network module will be called NM-1FE-FX-V2.
The replacement products and support programs are detailed below. For those interfaces already deployed in the field, the standard Cisco support programs remain in effect.
Table 1 EoS Schedule
NM-1FE-FX
May 12, 2002
January 31, 2003
February 14, 2003
Support Programs
End-of-Sale refers to the time when certain products are no longer available for new purchases. It does not apply to the service and support programs for those products. Cisco will continue to support the NM-1FE-FX network module through its SMARTnet and comprehensive maintenance programs. Customers with either of these service contracts are entitled to free software updates, 24-hour phone support through the Technical Assistance Center, and advanced replacement of hardware for repairs.
Comprehensive maintenance customers also receive onsite service. Customers who do not have a maintenance contract can purchase software updates and hardware repair services from Cisco to meet specific requirements rather than full-service coverage. Cisco is committed to providing software support for a minimum of two years and hardware support for a period of five years after the EoS date.
Product Substitution
Table 2 Network Module Substitution
NM-1FE-FX
NM-1FE-FX-V2
There are no differences in functionality or pricing between the EoL NM and the new NM-1FE-FX-V2.
The minimum Cisco IOS software release requirements are outlined in Table 3.
End of Life Schedule