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Wireless Carrier Partners for Cisco 3G Wireless WAN HWIC

The following table lists the wireless carriers that have approved the Cisco 3G Wireless High-Speed WAN Interface Card (HWIC). The carriers listed in this table can best provide predictable performance, reliable service, and quality support. When used with service from a wireless carrier that is not listed here, overall support for the Cisco 3G Wireless HWIC is limited to Cisco Technical Assistance Center (TAC) support for the hardware and Cisco IOS Software.

The table also lists the specific modem firmware versions for different carriers that may be required for certified service or is recommended to help optimize solution performance. Modem firmware for the Cisco 3G Wireless HWIC is available for download from the link listed in the table.

Note: For countries or regions where the Cisco 3G Wireless HWIC has not completed regulatory compliance, it may be illegal to use this product. Please make sure that the product meets the regulatory compliance requirements in your country or region before using it.

For inquiries about the Cisco 3G Wireless HWIC service availability and Carrier Certification process, send e-mail to 3g-interest@cisco.com.

Carrier Name Approved HWIC SKU Latest Firmware Version Compatible IOS Release Valid PRLs (CDMA only) Carrier Sales Contact
USA
AT&T HWIC-3G-GSM v1.1.9.3 12.4(22)YB4& 15.0(1)M   1-866-4CWS-B2B AT&T Wireless WAN
OBS/AT&T HWIC-3G-GSM v1.1.9.33 12.4(15)T9   1-866-4CWS-B2B AT&T Wireless WAN
Sprint HWIC-3G-CDMA-S v59 12.4(22)YB4& 15.0(1)M 60757 1-866-653-1056 - Sales
1-800-927-2199 - Tech
Sprint Wireless WAN
Verizon HWIC-3G-CDMA-V (MC5727) v1.07.01 12.4(15)T8 or later 50911 1-800-899-4249 - Sales
1-800-922-0204 - Tech
Verizon Wireless WAN
HWIC-3G-CDMA-V (MC5725) v60.01 12.4(22)YB4 & 15.0(1)M 50783, 50719
Canada
Bell Mobility HWIC-3G-CDMA * v60* 12.4(22)YB4 & 15.0(1)M 31394 1-866-235-5249 Bell Mobility Wireless WAN
Telus HWIC-3G-CDMA * v60* 12.4(22)YB4 & 15.0(1)M 1-866-558-2273 Telus Wireless WAN
Rogers HWIC-3G-GSM v2.0.8.19 (Support HSDPA 7.2Mbps and F/W Downgrade is not supported) 12.4(22)YB4 & 15.0(1)M 1-866-727-2141 Rogers Wireless WAN
OBS/Rogers HWIC-3G-GSM v1.1.9.33 12.4(15)T9 1-866-727-2141 Rogers Wireless WAN
NOTE: HWIC-3G-HSPA is not supported on the ATT network, but a separate product(HWIC-3G-HSPA-A) will be available at a later date for ATT network.

* HWIC-3G-CDMA for Bell and Telus are currently only provisioned/available from Ingram Micro. Please contact the carrier to make arrangement for HWIC provisioning prior to purchasing it.

Activation Partners for Cisco resellers in the US:

The following partners provide a simple one-stop shopping process to order the Cisco 3G HWIC and activate data services with the US Wireless Carriers. This allows Cisco Value Added Resellers (VARs) to add 3G WWAN to their solutions portfolio while staying focused on their core business.

Comstor VARs

Get activation instructions or call 858-759-1771

Ingram Micro VARs

Get activation instructions or call (800) 456-8000 ext. 67118

Tech Data VARs

Get activation instructions or or call (858) 243-1384


Carrier Name Approved HWIC SKU Latest Firmware Version Compatible IOS Release Carrier Sales Contact
FW 2.0.8.19 available for EU customers to support 7.2Mbps HSDPA network. Please send inquires to 3g-interest@cisco.com before downloading this firmware. This firmware is not downgradable to 1.x.x.x.
Compliance Complete (CE for All EU Nations)
Austria
T-Mobile HWIC-3G-GSM v1.1.9.22 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
Mobilkom HWIC-3G-GSM v1.1.9.33 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
Belgium
Proximus HWIC-3G-GSM v1.1.9.33 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
OBS/Mobistar HWIC-3G-GSM v1.1.9.33 12.4(15)T9  
Croatia
T-Mobile HWIC-3G-GSM v1.1.9.22 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
Czech Republic
T-Mobile HWIC-3G-GSM v1.1.9.22 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
Finland
Elisa HWIC-3G-GSM v1.1.9.33 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
France
Orange Business Service HWIC-3G-GSM v1.1.9.33 12.4(15)T9
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
Germany
T-Mobile HWIC-3G-GSM v1.1.9.22 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
OBS/Vodafone HWIC-3G-GSM v1.1.9.33 12.4(15)T9  
Romania
Orange HWIC-3G-GSM v1.1.9.33 12.4(15)T9  
Hungary
T-Mobile HWIC-3G-GSM v1.1.9.22 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
Italy
Wind HWIC-3G-GSM v1.1.9.33 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
OBS/Vodafone HWIC-3G-GSM v1.1.9.33 12.4(15)T9  
Lithuania
Bite HWIC-3G-GSM vv1.1.9.33 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
Macedonia
T-Mobile HWIC-3G-GSM v1.1.9.22 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
Montnegro
T-Mobile HWIC-3G-GSM v1.1.9.22 12.4(15)T or later
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
Netherlands
Vodafone HWIC-3G-GSM v1.1.9.33 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
KPN HWIC-3G-GSM v1.1.9.33 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
T-Mobile HWIC-3G-GSM v1.1.9.33 12.4(15)T9
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
Poland
Telekomunikacja Polska HWIC-3G-GSM v1.1.9.33 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
Portugal
Vodafone HWIC-3G-GSM v1.1.9.33 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
OBS/Optimus HWIC-3G-GSM v1.1.9.33 12.4(15)T9  
Serbia
MTS HWIC-3G-GSM v1.1.9.33 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
Slovakia
T-Mobile HWIC-3G-GSM v1.1.9.22 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
Spain
Euskatel HWIC-3G-GSM v1.1.9.33 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
Orange HWIC-3G-GSM v1.1.9.33 12.4(15)T9
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
Telefonica Moviles HWIC-3G-GSM v1.1.9.22 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
Switzerland
Sunrise HWIC-3G-GSM v1.1.9.33 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
Swisscom HWIC-3G-HSPA K1_0_2_18 12.4(22)YB4 & 15.0(1)M
Orange HWIC-3G-GSM v1.1.9.33 12.4(15)T9  
Turkey
Turkcell HWIC-3G-GSM v1.1.9.33 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
UK
T-Mobile HWIC-3G-GSM v1.1.9.22 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
Vodafone HWIC-3G-GSM v1.1.9.22 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
Orange HWIC-3G-GSM v1.1.9.33 12.4(15)T9  
Ukraine
Astelit (life) HWIC-3G-GSM v1.1.9.33 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
Carrier Name Approved HWIC SKU Latest Firmware Version Compatible IOS Release Carrier Sales Contact
FW 2.0.8.19 available for APAC customers to support 7.2Mbps HSDPA network. Please send inquires to 3g-interest@cisco.com before downloading this firmware. This firmware is not downgradable to 1.x.x.x.
Australia
Telstra HWIC-3G-GSM v2.0.8.19 FW support HSDPA 7.2Mbps Network & F/W is not downgradable 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA K1_0_2_18 12.4(22)YB4 & 15.0(1)M  
Optus HWIC-3G-GSM v1.1.9.33 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
New Zealand
Telecom New Zealand HWIC-3G-CDMA* v60* 12.4(22)YB4 & 15.0(1)M
Hong Kong
Compliance Complete (OFTA) - HWIC-3G-GSM
Japan
Japan compliance complete on HWIC-3G-HSPA(MC8790)
NTT DoCoMo HWIC-3G-GSM † v1.1.9.22 12.4(22)YB4 & 15.0(1)M
Softbank Mobile HWIC-3G-GSM † Available 12.4(22)YB4 & 15.0(1)M
Malaysia
Compliance Complete (SIRIM QAS) - HWIC-3G-GSM(MC8775), HWIC-3G-HSPA(MC8790)
Singapore
Compliance Complete (IDA TS 3G-MT) - HWIC-3G-GSM
South Korea
Compliance Complete (Certificate of Information and Communication Equipment) - HWIC-3G-GSM
India
BSNL HWIC-3G-CDMA* Available 12.4(22)YB4 & 15.0(1)M
China
China Unicom HWIC-3G-GSM v1.1.9.33 12.4(22)YB4 & 15.0(1)M  
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
China Telecom HWIC-3G-CDMA* Available 12.4(22)YB4 & 15.0(1)M  
* The generic CDMA HWIC (HWIC-3G-CDMA) requires carrier provisioning before they can be used. Please contact the respective carrier for more information.
† Requires use of 15-ft Antenna Extender (3G-AE015-R)
Carrier Name Approved HWIC SKU Latest Firmware Version Compatible IOS Release Carrier Sales Contact
FW 2.0.8.19 available for Latin America customers to support 7.2Mbps HSDPA network. Please send inquires to 3g-interest@cisco.com before downloading this firmware. This firmware is not downgradable to 1.x.x.x.
Mexico
Telcel HWIC-3G-GSM v1.1.9.33 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
Movistar HWIC-3G-GSM v1.1.9.33 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
Iusacell HWIC-3G-CDMA Iusacell CDMA Package 12.4(22)YB4 & 15.0(1)M
Colombia
Movistar HWIC-3G-GSM v1.1.9.33 12.4(22)YB4 & 15.0(1)M
Brazil
Compliance Complete - HWIC-3G-GSM
Carrier Name Approved HWIC SKU Latest Firmware Version Compatible IOS Release Carrier Sales Contact
FW 2.0.8.19 available for MEA customers to support 7.2Mbps HSDPA network. Please send inquires to 3g-interest@cisco.com before downloading this firmware. This firmware is not downgradable to 1.x.x.x.
Bharain
Zain HWIC-3G-GSM v1.1.9.33 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
Qatar
Qtel HWIC-3G-GSM v1.1.9.33 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA K1_0_2_18 12.4(22)YB4 & 15.0(1)M  
Kuwait
Watanya HWIC-3G-GSM v1.1.9.33 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
Zain HWIC-3G-GSM v1.1.9.33 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA K1_0_2_18 12.4(22)YB4 & 15.0(1)M  
Morocco
WANA HWIC-3G-CDMA Available 12.4(22)YB4 & 15.0(1)M
South Africa
Comliance complete on HWIC-3G-HSPA(MC8790)
MTN HWIC-3G-GSM v1.1.9.33 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
Vodacom HWIC-3G-GSM v1.1.9.33 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
Saudi Arabia
Mobily HWIC-3G-GSM v1.1.9.33 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
United Arab Emirates
Etisalat HWIC-3G-GSM v1.1.9.33 12.4(22)YB4 & 15.0(1)M
HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
Israel
Pelepone HWIC-3G-HSPA Available 12.4(22)YB4 & 15.0(1)M  
Egypt
OBS/Mobunil HWIC-3G-HSPA v1.1.9.33 12.4(15)T9