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Cisco Monitor Manager

Cisco Monitor Manager 1.1.2: Agent for Cisco Monitor Director

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Cisco® Unified Communications is a comprehensive IP communications system of voice, video, data, mobility products, and applications. It helps enable more effective, more secure, more personal communications that directly affect both sales and profitability. It brings people together by facilitating a new way of communicating-where your business moves with you, security is everywhere, and information is always available, whenever and wherever it is needed.

Product Overview

Cisco Monitor Manager 1.1.2 is a comprehensive management application designed for the needs of small and medium-sized businesses (SMBs) with as many as 250 IP phones. It provides monitoring of key device parameters on Cisco network devices including routers and switches, access points, IP phones, and Cisco Unified Communications applications such as Cisco Unified Communications Manager Express (formerly Cisco Unified CallManager Express) and Cisco Unity® Express. Cisco Monitor Manager provides support for the newly introduced Cisco Unified Communications 500 Series for small businesses. It also provides support for any Simple Network Management Protocol (SNMP)-capable and IP-addressable devices from other vendors in the network. It monitors the network 24 hours a day, periodically polling and collecting inventory and performance-monitoring data from the managed devices.

Cisco Monitor Manager 1.1.2 Features and Benefits

Table 1 lists the features and benefits of Cisco Monitor Manager.

Table 1. Features and Benefits

Feature

Benefits

Ease of use and low initial investment
• Specifically designed for SMBs
• Intuitive and easy to use
• Low-cost initial deployment

Cisco Discovery Protocol and Address Resolution Protocol (ARP)-based network discovery and complete topology
• Discovers entire data and Cisco Unified Communications voice network
• Discovers SNMP-capable and IP-addressable multivendor devices
• Graphical topology views span multiple customer locations, displaying the total network with unified topologies and interconnections
• Displays network and device-level fault information, device connectivity, and manageability information

Support for Cisco devices, SNMP-capable devices, and Internet Control Message Protocol (ICMP) ping-based monitoring
• Premium support for supported Cisco devices
• Generic SNMP-based management for SNMP-capable multivendor devices
• Basic monitoring for non-SNMP-capable devices

SNMP and highly secure and reliable channel to managed devices
• Uses SNMP to discover, retrieve configuration and performance information, and manage network elements
• Uses HTTPS to manage Cisco security appliances and certain aspects of the application
• Uses ICMP ping to manage non-SNMP-capable devices

Networkwide inventory collection and reporting
• Provides complete device-inventory information including card and interface details for all managed devices in the network
• Provides inventory reports to keep track of devices and cards in the network

Built-in troubleshooting tools
• Facilitates debugging of network issues by providing troubleshooting tools such as traceroute and ping

IP telephony monitoring
• Discovery, inventory, and monitoring of Cisco Unified IP telephony elements
• Provides real-time information about connectivity and registration status of Cisco Unified IP telephony elements
• Raises alerts on Cisco Unified IP telephony elements based on service status
• Voice mailbox monitoring; keeps track of the size of the mailbox and creates alerts based on the configured threshold limits
• Monitoring of public switched telephone network (PSTN) trunk and voice port utilization

Performance and interface traffic monitoring
• Collects, stores, and displays important real-time monitoring information with output options of charts and graphs
• Compares monitoring data against user-defined thresholds and generates threshold-crossing alerts
• Monitors interface traffic statistics and displays interface utilization
• Monitors CPU and memory utilization for all managed devices

Real-time alerts and notifications through e-mail and pager
• Sends e-mail or pager messages for notification of possible discovery, syslogs, or monitoring alerts

Applications
• SMB-managed solution: Cisco Monitor Manager operating as a standalone application and managed onsite
• Managed solution: Cisco Monitor Manager operating as the end-user monitoring agent for Cisco Monitor Director solution for managed services

Highly secure and reliable communication
• Uses Secure Sockets Layer (SSL) connection to communicate with Cisco Monitor Director
• Configurable SSL port for improved security

Configuration archive
• Facilitates backup and restore of startup configuration files
• Network managers can also save running configuration files prior to manual or periodic backup

End-of-sale and end-of-life reports (selected Cisco devices only)
• Provides product end-of-sale and end-of-life reports to predict network upgrade requirements

Syslog-based alerting and reporting
• Collects and stores syslog messages from managed devices
• Generates alerts and reports of syslog messages

Device manager launch point
• Supports the launch of various Cisco device managers such as Cisco Adaptive Security Device Manager, Cisco Router and Security Device Manager, and Cisco PIX® Device Manager

Persistent storage of monitored data and device credentials for historical reporting with built-in database
• Uses built-in database to store inventory, performance, and syslog data
• Supports the ability to view, report, and analyze historical data

Discovery and monitoring of VPN peers
• Discovers VPN peers across locations
• Monitors status and traffic parameters of VPN tunnels

Product Availability

Cisco Monitor Manager 1.1.2 will be orderable starting November 5, 2007, and customers will be able to place an order through normal Cisco sales channels.

Ordering Information

Cisco Monitor Manager is offered as a standalone application for SMBs that plan to self-manage their own networks. It includes a perpetual license providing customers with product updates as they become available. There is also available a one-year subscription license upgrade that makes Cisco Monitor Manager an agent for the Cisco Monitor Director solution for managed services. Cisco support services, which include access to Cisco.com, minor software updates, and access to the Cisco Technical Assistance Center (TAC), require the purchase of a Cisco Software Application Support (SAS) contract. A Cisco SAS contract can be purchased through normal Cisco sales channels. Please contact your local authorized Cisco partner or reseller for more details.
Cisco Monitor Manager 60-day evaluation software can be downloaded from http://www.cisco.com/cgi-bin/tablebuild.pl/CiscoMM-crypto. At the end of the 60-day evaluation period, a license should be purchased to extend the use of the application beyond this. Please use the product codes in Table 2 for ordering the appropriate package for your needs.
Cisco Monitor Manager is a licensed application and supports the following number-based licensing:

• "Small" License: Allows up to 70 devices and 250 Cisco IP Phones

• "Medium" License: Allows up to 25 devices and 48 Cisco IP Phones

Table 2 lists ordering information for self-managed Cisco Monitor Manager 1.1.2.

Table 2. Ordering Information for Self-Managed Cisco Monitor Director

Product/Part Number

Description

MON-1.1-STD-K9

Cisco Monitor Manager 1.1.2 Single SW, "Medium" SMB-Managed Perpetual License

MON-1.1-LTD-K9

Cisco Monitor Manager 1.1.2 Single SW, "Small" SMB-Managed Perpetual License

MON-1.1-STD20UP-K9

Cisco Monitor Manager 1.1.2 "Small" SMB-Managed to "Medium" SMB-Managed, Perpetual License

DIR-1.1-LMSPUP-K9

Cisco Monitor Director 1.1.2 "Small" SMB-Managed to "Small" MSP Managed

DIR-1.1-SMSPUP-K9

Cisco Monitor Director 1.1.2 "Medium" SMB-Managed to "Medium" MSP Managed

Please visit http://www.cisco.com/go/cmd for ordering information and part numbers on Cisco Monitor Director solution.

For More Information

For more information about Cisco Monitor Manager, visit http://www.cisco.com/en/US/products/ps7244/index.html or contact your local Cisco account representative.