CiscoWorks Device Fault Manager 2.0 [CiscoWorks Device Fault Manager]

DATA SHEET

CiscoWorks Device Fault Manager (DFM) provides real-time, detailed fault analysis, designed specifically for Cisco® devices. This focus on Cisco devices allows CiscoWorks DFM to monitor networks for variety of fault conditions, analyze these conditions, and only notify users when a problem has occurred requiring their attention.

CiscoWorks DFM is ready to use and automatically looks for a range of common problems at the device and VLAN level without requiring users to write rules or set polling or threshold values. As the network grows and changes, CiscoWorks DFM is engineered to detect any changes with the Cisco devices and will adjust its analysis accordingly.

Table 1 lists the primary features of CiscoWorks DFM.

Table 1. CiscoWorks Device Fault Manager Features

Feature	Description
Problem-Focused Fault Analysis	CiscoWorks DFM actively monitors different conditions through Internet Control Message Protocol (ICMP) polling, Simple Network Management Protocol (SNMP) MIB interrogation, and SNMP trap reception. It tracks and analyzes conditions known to cause higher-level problems. If CiscoWorks DFM receives information from the device that does not relate to a higher-level problem, it will not issue an alert, minimizing the need for IT managers to look at every network event. This provides the opportunity for IT managers to proactively manage Cisco device faults. CiscoWorks DFM can easily recognize if a series of events from a device are related. For example, if a series of ports on a switch are down, instead of flooding your event screen with multiple port-down alerts, CiscoWorks DFM will recognize that these ports are on the same module and tell the user that the module is down. If the condition continues, users will not receive separate notifications; CiscoWorks DFM will increment the existing module-down problem. As part of its analysis, CiscoWorks DFM continually analyzes the availability of Cisco devices and ports on the devices, but it also looks for specific problems within the device, including: • Chassis-backplane usage • Fan-fan state not normal • Memory-excessive fragmentation, buffer miss rate, buffer usage, free memory • Network adapters-backup activated, error rates at the system and VLAN level, broadcast rates, collision rates, discard rates, flapping, maximum uptime, queue drop rates, and usage • Power supplies-voltage out of range • Processors-utilization • SNMP agent-unresponsive • System-excessive restarts • Temperature-temperature out of range
Integration with CiscoWorks	CiscoWorks DFM is designed to work with the entire family of CiscoWorks products. CiscoWorks DFM integrates with the CiscoWorks Family in the following ways: • Uses CiscoWorks' common device inventory shared by all CiscoWorks LMS applications • Provides new CiscoWorks DFM folder on CiscoWorks desktop • Uses CiscoWorks security roles • Uses CiscoWorks Server process and backup management services
Integration with Enterprise Management Systems	CiscoWorks DFM can be used as a Cisco fault subsystem; generating intelligent Cisco traps to other multidevice, multivendor event-management systems installed in the network. Cisco Systems has worked closely with a range of enterprise management systems, helping enable these intelligent Cisco traps to be displayed properly in their respective event systems.
Support for Layer 2 and 3 Network Devices	CiscoWorks DFM analyzes both Layer 2 and 3 devices, monitoring them individually, but also recognizing which ports are members of specific VLANs, and automatically monitoring each VLAN as a group of devices.
Ongoing Device Support (Incremental Device Updates)	As new Cisco devices are added to the network, CiscoWorks DFM can easily be updated through an incremental device-update capability of the Cisco Software Center. Just like the existing device support in CiscoWorks DFM, all new devices added through incremental updates do not require any rules to be written by the user for DFM to analyze and report faults in your Cisco network.
System Capacity	A single copy of CiscoWorks DFM can monitor a network with up to 30,000 Cisco ports when installed on its own sever.

ORDERING INFORMATION

CiscoWorks Device Fault Manager is available as part of the CiscoWorks LAN Management Solution (LMS). CiscoWorks LMS is available for purchase through regular Cisco sales and distribution channels worldwide. To place an order, visit the Cisco Ordering Home Page.

CiscoWorks LMS licensing options are described in the CiscoWorks LMS product bulletin, viewed at http://www.cisco.com/en/US/products/sw/cscowork/ps2425/tsd_products_support_troubleshoot_and_alerts.html.

SERVICE AND SUPPORT

Cisco offers a wide range of services programs to accelerate customer success. These innovative services programs are delivered through a unique combination of people, processes, tools, and partners, resulting in high levels of customer satisfaction. Cisco services help you to protect your network investment, optimize network operations, and prepare the network for new applications to extend network intelligence and the power of your business. For more information about Cisco services, see Cisco Technical Support Services or Cisco Advanced Services.

FOR MORE INFORMATION

For more information about the CiscoWorks Device Fault Manager and CiscoWorks LAN Management Solution, visit http://www.cisco.com/go/lms or contact your local Cisco account representative or send an e-mail to the Product Marketing group at ciscoworks@cisco.com.

CiscoWorks Device Fault Manager

CiscoWorks Device Fault Manager 2.0

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