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Cisco Packet Data Serving Node Service Manager

Cisco Packet Data Serving Node Service Manager 4.1

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GENERAL

Q. What is Cisco® Packet Data Serving Node (PDSN) Service Manager 4.1?
A. Cisco PDSN Service Manager is a feature-rich application that provisions and troubleshoots foreign agent services to efficiently activate services and improve network reliability. Integrated with CiscoWorks LAN Management Solution (LMS), Cisco PDSN Service Manager provides a GUI similar to other CiscoWorks applications and interacts with the CiscoWorks Resource Manager Essentials (RME) Job Browser, making it a powerful tool for bidirectional device interaction and status. Furthermore, the Cisco PDSN Service Manager console allows easy navigation through configuration and troubleshooting tasks in a familiar environment.
Q. What are the essential features and benefits of Cisco PDSN Service Manager 4.1?
A. Table 1 lists the essential features and benefits.

Table 1. Cisco PDSN Service Manager Features and Benefits

Features

Description

Centralized management of Cisco PDSN configuration
• Reduces complexity of PDSN provisioning process by simultaneous interfacing with all installations of Cisco PDSN, even without being configured as a Mobile IP Foreign Agent.
• Reduces time to add new mobile subscribers.

Troubleshooting dashboard
• Improves network serviceability by allowing operators to proactively assess Cisco PDSN status.
• Facilitates problem identification and troubleshooting.

Multiple-device management
• Provides a unique PDSN provisioning scheme that spans all installations of Cisco PDSN in a server farm.
• Prevents out-of-sync configurations.

CiscoWorks-based GUI
• Improves time to service because operators don't need specialized skills in Cisco IOS® Software to configure PDSN services.
• Provides all the tools of the CiscoWorks LMS product suite.

Automatic device inventory
• Accelerates time to service because operator avoids manual entry.
• Reduces complexity.

Cisco PDSN discrepancy analysis
• Helps eliminate misconfigurations.
• Increases productivity by highlighting discrepancies.
• Increases network serviceability.

CiscoWorks LMS interface
• Helps ensure that Cisco PDSN device configurations are synchronized with Cisco PDSN Service Manager.
• Increases network reliability by using CiscoWorks RME Job Browser for orderly tasks such as device auditing.

Device configuration display
• Allows operator to focus on mission-critical tasks without being overwhelmed by the whole device's configuration.
• Reduces errors by showing only Cisco PDSN-related configurations.
• Reduces configuration complexity.

System security and user account management
• Increases system security to restrict potential disruptions to the network or to the application itself.
• Helps maintain system integrity by preventing accidental or malicious operations by unauthorized users.

Q. What equipment is managed by Cisco PDSN Service Manager 4.1?
A. Cisco PDSN Service Manager supports the following Cisco PDSN releases (Table 2):

Table 2. Managed Devices

Supported Device

Cisco IOS Software Release

Cisco Hardware Platform

Cisco PDSN 2.1

12.3(11)YF or later

Cisco 7206 Router or Cisco 6500/7600 Series Multiprocessor WAN Application Module (MWAM)

Cisco PDSN 3.0

12.3(14)YX or later

Cisco 7206 Router or Cisco 6500/7600 Series Multiprocessor WAN Application Module (MWAM)

Q. Where can I find additional information about Cisco PDSN Service Manager 4.1?
A. Information about Cisco PDSN Service Manager is available at: www.cisco.com/go/mwc-cmx.

INSTALLATION AND COMPATIBILITY

Q. What platforms support Cisco PDSN Service Manager 4.1?
A. Sun Solaris 9 server supports this application (Table 3).
Q. What are the system requirements for Cisco PDSN Service Manager 4.1?
A. Tables 3 and 4 list the system requirements for the server, client, and browser.

Table 3. Sun Server System Requirements

Requirement Type

Minimum Requirement

System hardware

Dual-processor UltraSPARC IIIi, clock speed 1 GHz, 4 GB RAM

Swap space

8 GB

Disk drives

Dual 80+GB SCSI or FC-AL drives

Network adapter

Suggested 100 MB or more

Operating system

Solaris 2.9

CiscoWorks LMS for coexistence

2.5.1

Table 4. Client Requirements

Requirement Type

Minimum Requirement

System hardware

At least a 1-GHz single CPU running Windows 2000 Professional or Windows XP

Sun UltraSPARC IIIi, single CPU 1 GHz or equivalent

Software

Windows: Internet Explorer 6.0 SP1, Netscape 7.1

Solaris: Netscape 7.0

Memory (RAM)

512 MB

Available disk space

80 GB

Operating environment

Sun Solaris 2.9

Windows XP, Windows 2000 Professional, Windows Server 2003

Swap space

Space equal to twice the amount of memory (RAM)

Java Runtime Environment (JRE)

Java Plug-in Version 1.4.2_04

Q. Is there a prerequisite application required for Cisco PDSN Service Manager 4.1?
A. Yes, Cisco PDSN Service Manager 4.1 requires CiscoWorks LMS 2.5 preinstalled and operational in the same server.

ORDERING AND FULFILLMENT INFORMATION

Q. How do I order Cisco PDSN Service Manager 4.1?
A. Cisco PDSN Service Manager 4.1 is available for purchase through regular Cisco sales and distribution channels worldwide.
To place an order, visit the Cisco Ordering Home Page.
Q. Are software-support contracts available and how are they ordered?
A. Yes. You can purchase a one-year Software Application Support (SAS) contract that provides Cisco Technical Assistance Center (TAC) support, access to software maintenance patches on Cisco.com Software Center, and Cisco PDSN Service Manager minor update releases.
Q. I have CiscoWorks for Mobile Wireless 3.0. How can I purchase Cisco PDSN Service Manager 4.1?
A. You can order it through normal Cisco sales channels using part number MWCX-PDS-4.1-BASE and MWCX-PDSN-4.1-RTU or MWCX-PDUP-4.1-RTU based on your current network.

FOR MORE INFORMATION

For more information about Cisco PDSN Service Manager, visit www.cisco.com/go/mwc-cmx, contact your local account representative at Cisco Systems®, or send an e-mail to the customer support group at info-mwc@cisco.com.