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Cisco GPRS Gateway Support Node Service Manager

Cisco GPRS Gateway Support Node Service Manager 4.1

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GENERAL

Q. What is Cisco® GPRS Gateway Support Node Service Manager 4.1?
A. Cisco GPRS Gateway Support Node (GGSN) Service Manager 4.1 is part of the Mobile Wireless Center for Cisco Mobile Exchange suite of applications that complements the CiscoWorks LAN Management Solution (LMS) to provide end-to-end management of Cisco Mobile Exchange. The Mobile Wireless Center addresses the element-management requirements of mobile operators and provides fault, configuration, and troubleshooting capability as mobile operators transition their networks from second-generation (2G) circuit-based traffic to 2.5G and third-generation (3G) IP-based services.
Cisco GGSN Service Manager has functions for provisioning and troubleshooting access point names (APNs) and charging profiles to efficiently activate services and increase network reliability. Integrated with CiscoWorks LMS, Cisco GGSN Service Manager provides a GUI interface that is similar to other CiscoWorks applications and interacts with the CiscoWorks Common Services Job Browser to provide a powerful tool for bidirectional device interaction and status. Furthermore, Cisco GGSN Service Manager console is intuitive and allows the user to easily navigate through the different configuration and troubleshooting tasks in a familiar environment.
Q. What are the essential features and benefits of Cisco GGSN Service Manager 4.1?
A. Table 1 lists the essential features and benefits.

Table 1. Cisco GGSN Service Manager Features and Benefits

Features

Description

Centralized management of APN configuration
• Reduces complexity of APN provisioning process by simultaneous interfacing with all installations of Cisco GGSN.
• Reduces time to add new mobile subscribers.

Automated charging profile provisioning
• Reduces error and increases network uptime as operators bypass command-line interface (CLI) and define charging profiles in a template-based screen.

Troubleshooting dashboard
• Improves network serviceability by allowing operators to proactively assess Cisco GGSN status.
• Enables easier problem identification and troubleshooting.

Multidevice management
• Provides a unique APN and charging profile provisioning scheme that spans all installations of Cisco GGSN in the complex.
• Prevents out-of-sync configurations.

CiscoWorks-based GUI
• Improves time to service as operators don't need specialized skills in Cisco IOS® Software to configure APNs or charging profiles.
• Provides all the tools of the CiscoWorks LMS product suite.

Automatic device inventory
• Accelerates time to service as operator avoids manual entry.
• Reduces complexity.

GGSN discrepancy analysis
• Helps eliminate misconfigurations.
• Increases productivity by highlighting discrepancies.
• Increases network serviceability.

CiscoWorks LMS interface
• Helps ensure that Cisco GGSN device configurations are synchronized with Cisco GGSN Service Manager.
• Increases network reliability by using CiscoWorks RME Job Browser for orderly tasks such as device auditing.

Device configuration display
• Allows operator to focus on mission-critical tasks without being overwhelmed by the whole device's configuration.
• Reduces errors by showing only Cisco GGSN-related configurations.
• Reduces configuration complexity.

System security and user account management
• Increases system security to restrict potential disruptions to the network or to the application itself.
• Helps maintain system integrity by preventing accidental or malicious operations by unauthorized users.

Q. What equipment is managed by Cisco GGSN Service Manager 4.1?
A. Cisco GGSN Service Manager supports the Cisco GGSN releases listed in Table 2.

Table 2. Managed Devices

Supported Device

Cisco IOS Software Release

Cisco Hardware

Cisco GGSN 5.0

12.3(8)XU1 or later

Cisco 6500/7600 Series Multiprocessor WAN Application Module (MWAM)

Cisco GGSN 5.1

12.3(11)YJ or later

Cisco 6500/7600 Series Multiprocessor WAN Application Module (MWAM)

Cisco GGSN 5.2

12.3(14)YQ or later

Cisco 6500/7600 Series Multiprocessor WAN Application Module (MWAM)

Cisco GGSN 6.0

12.4(2)XB or later

Cisco 6500/7600 Series Multiprocessor WAN Application Module (MWAM)

Q. Where can I find additional information about Cisco GGSN Service Manager 4.1?
A. Information about Cisco GGSN Service Manager is available at: www.cisco.com/go/mwc-cmx.

INSTALLATION AND COMPATIBILITY

Q. What platforms support Cisco GGSN Service Manager 4.1?
A. Sun Solaris 9 server supports this application (Table 3).
Q. What are the system requirements for Cisco GGSN Service Manager 4.1?
A. Tables 3 and 4 list the system requirements for the server, client, and browser.

Table 3. Sun Server System Requirements

Requirement Type

Minimum Requirement

System hardware

Dual processor UltraSPARC IIIi at minimum, clock speed 1 GHz, RAM 4 GB

Swap space

8 GB

Disk drives

Dual 80+ GB SCSI or FC-AL drives

Network adapter

Suggested 100 MB or more

Operating system

Solaris 2.9

CiscoWorks LMS for coexistence

2.5.1

Table 4. Client Requirements

Requirement Type

Minimum Requirement

System hardware

At least a 1 GHz single CPU running Windows 2000 Professional or Windows XP

Sun UltraSPARC IIIi, single CPU 1 GHz or equivalent

Software

Windows: Internet Explorer 6.0 SP1, Mozilla 1.7

Solaris: Mozilla 1.7

Memory (RAM)

512 MB

Available disk space

80 GB

Operating environment

Sun Solaris 2.9

Windows XP, Windows 2000 Professional, Windows Server 2003

Swap space

Space equal to twice the amount of memory (RAM)

Java Runtime Environment (JRE)

Java Plug-in version 1.4.2_04

Q. Is there a prerequisite application required for Cisco GGSN Service Manager 4.1?
A. Yes, Cisco GGSN Service Manager 4.1 requires CiscoWorks LAN Management Solution 2.5 preinstalled and operational in the same server.

ORDERING AND FULFILLMENT INFORMATION

Q. How do I order Cisco GGSN Service Manager 4.1?
A. Cisco GGSN Service Manager 4.1 is available for purchase through regular Cisco sales and distribution channels worldwide. To place an order, visit the Cisco Ordering Home Page.
Q. Are software-support contracts available and how are they ordered?
A. Yes. You can purchase a one-year software application support (SAS) contract that provides Cisco Technical Assistance Center support, access to software maintenance patches on the Cisco Website, and Cisco GGSN Service Manager minor update releases.
Q. How can CiscoWorks for Mobile Wireless 3.0 customers purchase Cisco GGSN Service Manager 4.1?
A. Customers who want to purchase Cisco GGSN Service Manager 4.1 should order the new licenses through normal Cisco sales channels using part number MWCX-GGS-4.1-BASE and MWCX-GGSN-4.1-RTU or MWCX-GGUP-4.1-RTU, based on their current network.

FOR MORE INFORMATION

For more information about Cisco GGSN Service Manager, visit www.cisco.com/go/mwc-cmx, contact your local account representative at Cisco Systems®, or send e-mail to info-mwc@cisco.com.