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Cisco Signaling Gateway Manager

Cisco Signaling Gateway Manager 4.1

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GENERAL

Q. What is Cisco® Signaling Gateway Manager 4.1?
A. Cisco Signaling Gateway Manager (SGM) is a feature-rich application that provides tools for troubleshooting, capacity planning, and configuration of the Cisco IP Transfer Point (ITP) technology. The Cisco SGM easily integrates with existing Cisco Systems® network management products such as CiscoWorks LAN Management Solution and Cisco Info Center, as well as third-party network management products such as Tekno Telecom NetQuest System, HP OpenView, and MicroMuse NetCool to provide a complete set of monitoring and management tools.
Q. What are the essential features and benefits of Cisco SGM 4.1?
A. Table 1 lists the essential features and benefits.

Table 1. Cisco Signaling Gateway Manager Features and Benefits

Features

Benefits

Client/server architecture
• Performs real-time updates of any system changes such as inventory, events, and performance counters

Real-time event monitoring
• Allows the operator to view events from the Cisco ITP network immediately
• Greatly reduces time-to-resolution (TTR) by quickly identifying and resolving events

Configuration revision control
• Tracks changes to Global Title Translation (GTT), route, and multilayer routing (MLR) address tables
• Rolls back to past configurations in the event of a disaster or other service-affecting issue
• Changes over time can be reviewed and restored on demand

Troubleshooting dashboard
• Improves network serviceability by allowing operators to proactively assess Cisco ITP readiness and general health
• Enables easier Cisco ITP problem identification and troubleshooting
• Execution of common craft interface commands from GUI aids in rapid troubleshooting of device and network problems

OSS alarm integration
• Increases productivity
• Eliminates out-of-sync environments between upstream systems and Cisco SGM
• Provides network-wide visibility of the current state of the Signaling System 7 (SS7) network

Device configuration
• Eliminates SS7 routing issues by delivering consistent and accurate configurations to Cisco ITP nodes
• Eliminates potentially service-impacting misconfigurations
• Increases network serviceability

Automatic device inventory
• Accelerates time to service by eliminating the need for operators to manually enter the Cisco ITP inventory list
• Reduces complexity because Cisco SGM abstracts the specifics of each Cisco ITP version (for example, SNMP and CLI semantics)

Web-based historical performance reporting
• Facilitates capacity planning
• Offers industry-standard HTML access

Graphical SS7 over IP topology
• Provides detailed logical connection overview of the SS7 and Cisco ITP network
• Displays end-to-end events represented in topology, allowing quick identification of problems between multiple network elements
• Facilitates troubleshooting by helping to easily identify relationships between Cisco ITPs

System security and user account management
• Increases system security to restrict and protect certain potentially disruptive Cisco SGM features to the network or to the application itself
• Helps maintain system integrity by preventing accidental or malicious operations from unauthorized users

Q. What equipment is managed by Cisco SGM 4.1?
A. Cisco SGM supports the following Cisco ITP releases (Table 2):

Table 2. Managed Devices

Supported Device

Cisco IOS® Software Release

Cisco 2650 and 2651 multiservice routers (low end)
• 12.2(4)MB9 through 12.2(4)MB13a
• 12.2(25)SW3 and later

Cisco 7204VXR and 7206VXR routers (midrange)

Cisco 7301 Router (midrange)

Cisco 7507 and 7513 routers (high end)

Cisco 7600 Series routers (high end)
• 12.2(18)Sxxx

Q. Where can I find additional information about Cisco SGM 4.1?
A. Information about Cisco Signaling Gateway Manager is available at http://www.cisco.com/go/sgm.

INSTALLATION AND COMPATIBILITY

Q. What platforms support Cisco Signaling Gateway Manager 4.1?
A. Sun Solaris 8 and 9 and AMD64 Linux servers support Cisco SGM 4.1 (Table 3).
Q. What are the system requirements for Cisco SGM 4.1?
A. Tables 3 and 4 list the system requirements for the server and client.

Table 3. Sun Server System Requirements

Operation Systems

Processor

RAM

Hard Disk

Red Hat Linux Enterprise 3.0

AMD Opteron Model 244

1 GB

1 GB

Sun Solaris 8 and 9

650 MHz UltraSPARC IIi

Table 4. Client Requirements

Operation Systems

Processor

RAM

Hard Disk

Windows 2000 and XP

500-MHz Pentium III

192 MB

100 MB

Sun Solaris 8 and 9

650-MHz UltraSPARC IIi

384 MB

Q. Does Cisco SGM integrate with any upstream or northbound OSS applications?
A. Yes, Cisco SGM integrates with applications such as Tekno Telecom NetQuest System, HP OpenView, MicroMuse NetCool, and Cisco Info Center using Simple Network Management Protocol (SNMP) and ASCII-based file access.

ORDERING AND FULFILLMENT INFORMATION

Q. How do I order Cisco Signaling Gateway Manager 4.1?
A. Cisco SGM 4.1 is available for purchase through regular Cisco sales and distribution channels worldwide.
To place an order, visit the Cisco Ordering Home Page.
Q. Are software support contracts available and how are they ordered?
A. Yes. You can purchase a one (1) year Software Application Support (SAS) contract that provides Cisco Technical Assistance Center (TAC) support, access to software maintenance patches on Cisco.com Software Center, and Cisco SGM minor update releases.
Q. How can current Cisco SGM 3.x customers upgrade to 4.1?
A. Customers can purchase an upgrade license that will map their current license to the new 4.x license model.

FOR MORE INFORMATION

For more information about the Cisco Signaling Gateway Manager, visit http://www.cisco.com/go/sgm or contact your local account representative or send an e-mail to the customer support group at cs-sgm@cisco.com.