To help a provider be successful, a partner needs to help address fundamental business issues. One largely underserved but critical element of service provider operations—business efficiency—can result in dramatic operational cost savings that translates into profit growth. Cisco pursues this through the Optimize Business component of its service-provider strategy, using unique assets including:
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Internet Business Solutions Group (IBSG)
IBSG and its business transformation strategies can help service providers to improve customer interactions and quality, reduce costs, and accelerate operational excellence on both their customer-facing and back-office networks.
Customer Advocacy Services & Support Organization: Advanced Services
This organization supports service providers through the entire services lifecycle process with the intent of maximizing the value created by customer investments. The global, 24-hour availability of these services allows problems to be addressed as soon as they occur, wherever they may occur, thereby helping carriers meet the expectations of their own customers as efficiently as possible.
Partners & Resellers: Cisco Channel Partner Program
Cisco has an extensive global network of channel partners, which can help service providers to extend their market reach and speed of service deployment. Comprised of thousands of channel partners that are familiar with Cisco IP networks networks—and many that specialize in packet services such as wireless LAN, VPN, security, and IP telephony—this partner network can accelerate time-to-market, and deployment success.
Cisco offers carrier-class solutions and a comprehensive lifecycle approach to support service provider success.