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CCIE VOICE TRACK

Lab Exam Blueprint


Please review the Lab Exam Overview for general information about the CCIE Voice lab exam. The blueprint is a detailed outline of the topics likely to appear on the lab exam. Knowledge of troubleshooting is an important skill and candidates are expected to diagnose and solve issues as part of the CCIE lab exam. The topics listed are guidelines and other relevant or related topics may also appear. In general, new product features become eligible for testing on CCIE lab exams six months after general release.

  1. Basic Campus Design
    1. DHCP, TFTP
    2. Catalyst voice and data VLAN configuration
    3. Catalyst VTP configuration

  2. Call Manager and Call Manager Express Configuration
    1. Phone registration
    2. Phone configuration

  3. Voice Gateway and Signaling
    1. Analog and digital voice protocols: analog FXS, FXO-M1, T1, E1, PRI, CAS, R2
    2. VoIP protocols: H323, MGCP, SCCP, SIP, RAS

  4. Call Routing
    1. CCM route patterns (@ wildcard not tested)
    2. CCM route preference and redundancy
    3. IOS dial peers
    4. Digit manipulation and translation

  5. Voice CODEC
    1. G711ulaw, G711alaw, G729, G723

  6. Call Admission Control
    1. Location-based
    2. RAS-based

  7. High Availability Features
    1. SRST
    2. AAR

  8. Media Resource Management
    1. Conference bridge software and hardware
    2. Transcoder
    3. MTP
    4. MOH

  9. QoS Considerations
    1. L2/L3 classifications and policing
    2. Queuing mechanisms
    3. LFI
    4. Catalyst switch QoS

  10. Unified Messaging
    1. Unity voicemail integration
    2. Unity administration

  11. CRS/IPCC Express Application
    1. Default script configuration and integration
    2. Custom script configuration and integration

  12. Call Manager Voice Applications
    1. Any native applications to Call Manager, examples are extension mobility, attendant console, IPMA

  13. Supplementary Services

  14. Directory Services and Integration

  15. Fax
    1. Fax pass-through
    2. Fax relay