Table Of Contents
Configuring Settings on the Cisco Unified IP Phone
Configuration Menus on the Cisco Unified IP Phone 7970 Series
Displaying a Configuration Menu
Unlocking and Locking Options
Editing Values
Overview of Options Configurable from a Phone
Network Configuration Menu
Device Configuration Menu
CallManager Configuration Menu
HTTP Configuration Menu
Locale Configuration Menu
UI Configuration Menu
Media Configuration Menu
Power Save Configuration Menu
Ethernet Configuration Menu
Security Configuration Menu
QoS Configuration Menu
Network Configuration
Security Configuration Menu
CTL File Screen
Trust List Menu
802.1X Authentication and Status
Configuring Settings on the Cisco Unified IP Phone
The Cisco Unified IP Phone includes many configurable network and device settings that you may need to modify before the phone is functional for your users. You can access these settings, and change many of them, through menus on the phone.
This chapter includes the following topics:
•
Configuration Menus on the Cisco Unified IP Phone 7970 Series
•Overview of Options Configurable from a Phone
•Network Configuration Menu
•Device Configuration Menu
•Security Configuration Menu
Configuration Menus on the Cisco Unified IP Phone 7970 Series
The Cisco Unified IP Phone includes the following configuration menus:
•Network Configuration menu—Provides options for viewing and making a variety of network settings. For more information, see the "Network Configuration Menu" section.
•Device Configuration menu—Provides access to sub-menus from which you can view a variety of non network-related settings. For more information, see the "Device Configuration Menu" section.
•Security Configuration menu—Provides options for displaying and modifying security settings. For more information, see the "Security Configuration Menu" section.
Before you can change option settings on the Network Configuration menu, you must unlock options for editing. See the "Unlocking and Locking Options" section for instructions.
For information about the keys you can use to edit or change option settings, see the "Editing Values" section.
You can control whether a phone user has access to phone settings by using the Settings Access field in the Cisco Unified CallManager Administration Phone Configuration Settings page. See Cisco Unified CallManager Administration Guide for more information.
Related Topics
•Unlocking and Locking Options
•Editing Values
•Overview of Options Configurable from a Phone
•Network Configuration Menu
•Device Configuration Menu
•Security Configuration Menu
Displaying a Configuration Menu
To display a configuration menu, perform the following steps.
Note You can control whether a phone has access to the Settings menu or to options on this menu by using the Settings Access field in the Cisco Unified CallManager Administration Phone Configuration page. The Settings Access field accepts these values:
•Enabled—Allows access to the Settings menu.
•Disabled—Prevents access to the Settings menu.
•Restricted—Allows access to the User Preferences menu and allows volume changes to be saved. Prevents access to other options on the Settings menu.
If you cannot access an option on the Settings menu, check the Settings Access field. For more information, see Cisco Unified CallManager Administration Guide.
Procedure
Step 1 Press the Settings button to access the Settings menu.
Step 2 Perform one of these actions to display the Network Configuration menu or the Device Configuration menu:
•Use the Navigation button to select the desired menu and then press the Select softkey.
•Use the keypad on the phone to enter the number that corresponds to the menu.
•Press the menu name on the touchscreen.
Step 3 To display a sub-menu, repeat Step 2.
Step 4 To exit a menu, press the Exit softkey.
Related Topics
•Unlocking and Locking Options
•Editing Values
•Overview of Options Configurable from a Phone
•Network Configuration Menu
•Device Configuration Menu
•Security Configuration Menu
Unlocking and Locking Options
Configuration options that can be changed from a phone are locked by default to prevent users from making changes that could affect the operation of a phone. You must unlock these options before you can change them.
When options are inaccessible for modification, a locked padlock icon 
appears on the configuration menus. When options are unlocked and accessible for modification, an unlocked padlock 
icon appears on these menus.
To unlock or lock options, press **#. This action either locks or unlocks the options, depending on the previous state.
Make sure to lock options after you have made your changes.
Caution Do not press
**# to unlock options and then immediately press
**# again to lock options. The phone will interpret this sequence as
**#**, which will reset the phone. To lock options after unlocking them, wait at least 10 seconds before you press
**# again.
Related Topics
•Displaying a Configuration Menu
•Editing Values
•Overview of Options Configurable from a Phone
•Network Configuration Menu
•Device Configuration Menu
Editing Values
When you edit the value of an option setting, follow these guidelines:
•Use the keys on the keypad to enter numbers and letters.
•To enter letters using the keypad, use a corresponding number key. Press the key one or more times to display a particular letter. For example, press the 2 key once for "a," twice quickly for "b," and three times quickly for "c." After you pause, the cursor automatically advances to allow you to enter the next letter.
•To enter a period (for example, in an IP address), press the . (period) softkey or press * on the keypad.
•Press the << softkey if you make a mistake. This softkey deletes the character to the left of the cursor.
•Press the Cancel softkey before pressing the Save softkey to discard any changes that you have made.
Note The Cisco Unified IP Phone provides several methods you can use to reset or restore option settings, if necessary. For more information, see the "Resetting or Restoring the Cisco Unified IP Phone" section on page 9-18.
Related Topics
•Displaying a Configuration Menu
•Unlocking and Locking Options
•Overview of Options Configurable from a Phone
•Network Configuration Menu
•Device Configuration Menu
•Security Configuration Menu
Overview of Options Configurable from a Phone
The settings that you can change on a phone fall into several categories, as shown in Table 4-1. For a detailed explanation of each setting and instructions for changing them, see the "Network Configuration Menu" section.
Note There are several options on the Network Configuration menu and on the Device Configuration Menu that are for display only or that you can configure from Cisco Unified CallManager. These options are also described in the "Network Configuration Menu" section and the or the "Device Configuration Menu" section.
Table 4-1 Settings Configurable from the Phone
Category
|
Description
|
Network Configuration Menu Option
|
DHCP settings
|
Dynamic Host Configuration Protocol (DHCP) automatically assigns IP address to devices when you connect them to the network. Cisco Unified IP Phones enable DHCP by default.
|
DHCP Enabled
|
DHCP Address Released
|
IP settings
|
If you do not use DHCP in your network, you can make IP settings manually.
|
Domain Name
|
IP Address
|
Subnet Mask
|
Default Router 1-5
|
DNS Server 1-5
|
TFTP settings
|
If you do not use DHCP to direct the phone to a TFTP server, you must manually assign a TFTP server. You can also assign an alternative TFTP server to use instead of the one assigned by DHCP.
|
TFTP Server 1
|
Alternate TFTP
|
TFTP Server 2
|
VLAN settings
|
Admin. VLAN ID allows you to change the administrative VLAN used by the phone. PC VLAN allows the phone to interoperate with third-party switches that do not support a voice VLAN.
|
Admin. VLAN ID
PC VLAN
|
|
Port settings
|
Allow you to set the speed and duplex of the network and access ports.
|
SW Port Configuration
|
PC Port Configuration
|
Related Topics
•Displaying a Configuration Menu
•Unlocking and Locking Options
•Editing Values
•Network Configuration Menu
•Device Configuration Menu
Network Configuration Menu
The Network Configuration menu provides options for viewing and making a variety of network settings. Table 4-2 describes these options and, where applicable, explains how to change them.
For information about how to access the Network Configuration menu, see the "Displaying a Configuration Menu" section.
Before you can change an option on this menu, you must unlock options as described in the "Unlocking and Locking Options" section. The Edit, Yes, or No softkeys for changing network configuration options appear only if options are unlocked.
For information about the keys you can use to edit options, see the "Editing Values" section.
Table 4-2 Network Configuration Menu Options
Option
|
Description
|
To Change
|
DHCP Server
|
IP address of the Dynamic Host Configuration Protocol (DHCP) server from which the phone obtains its IP address.
|
Display only—Cannot configure.
|
BOOTP Server
|
Indicates whether the phone obtains its configuration from a Bootstrap Protocol (BootP) server instead of from a DHCP server.
|
Display only—Cannot configure.
|
MAC Address
|
Unique Media Access Control (MAC) address of the phone.
|
Display only—Cannot configure.
|
Host Name
|
Unique host name that the DHCP server assigned to the phone.
|
Display only—Cannot configure.
|
Domain Name
|
Name of the Domain Name System (DNS) domain in which the phone resides.
|
1. Unlock network configuration options.
2. Set the DHCP Enabled option to No.
3. Scroll to the Domain Name option, press the Edit softkey, and then enter a new domain name.
4. Press the Validate softkey and then press the Save softkey.
|
IP Address
|
Internet Protocol (IP) address of the phone.
If you assign an IP address with this option, you must also assign a subnet mask and default router. See the Subnet Mask and Default Router options in this table.
|
1. Unlock network configuration options.
2. Set the DHCP Enabled option to No.
3. Scroll to the IP Address option, press the Edit softkey, and then enter a new IP Address.
4. Press the Validate softkey and then press the Save softkey.
|
Subnet Mask
|
Subnet mask used by the phone.
|
1. Unlock network configuration options.
2. Set the DHCP Enabled option to No.
3. Scroll to the Subnet Mask option, press the Edit softkey, and then enter a new subnet mask.
4. Press the Validate softkey and then press the Save softkey.
|
TFTP Server 1
|
Primary Trivial File Transfer Protocol (TFTP) server used by the phone. If you are not using DHCP in your network and you want to change this server, you must use the TFTP Server 1 option.
If you set the Alternate TFTP option to yes, you must enter a non-zero value for the TFTP Server 1 option.
If neither the primary TFTP server nor the backup TFTP server is listed in the CTL file on the phone, you must unlock the CTL file before you can save changes to the TFTP Server 1 option. In this case, the phone will delete the CTL file when you save changes to the TFTP Server 1 option.
For information about the CTL file, refer to Cisco Unified CallManager Security Guide. For information about unlocking the CTL file, see the "Security Configuration Menu" section.
|
1. Unlock the CTL file, if necessary.
2. If DHCP is enabled, set the Alternate TFTP option to Yes.
3. Scroll to the TFTP Server 1 option, press the Edit softkey, and then enter a new TFTP server IP address.
4. Press the Validate softkey, and then press the Save softkey.
|
TFTP Server 2
|
Optional backup TFTP server that the phone uses if the primary TFTP server is unavailable.
If neither the primary TFTP server nor the backup TFTP server is listed in the CTL file on the phone, you must unlock the CTL file before you can save changes to the TFTP Server 2 option. In this case, the phone will delete the CTL file when you save changes to the TFTP Server 2 option.
For information about the CTL file, refer to Cisco Unified CallManager Security Guide. For information about unlocking the CTL file, see to the "Security Configuration Menu" section.
|
1. Unlock the CTL file, if necessary.
2. Unlock network configuration options.
3. Enter an IP address for the TFTP Server 1 option.
4. Scroll to the TFTP Server 2 option, press the Edit softkey, and then enter a new backup TFTP server IP address.
5. Press the Validate softkey, and then press the Save softkey.
|
Default Router 1
Default Router 2
Default Router 3
Default Router 4
Default Router 5
|
Default router used by the phone (Default Router 1) and optional backup routers (Default Router 2-5).
|
1. Unlock network configuration options.
2. Set the DHCP Enabled option to No.
3. Scroll to the appropriate Default Router option, press the Edit softkey, and then enter a new router IP address.
4. Press the Validate softkey.
5. Repeat Steps 3 and 4 as needed to assign backup routers.
6. Press the Save softkey.
|
DNS Server 1
DNS Server 2
DNS Server 3
DNS Server 4
DNS Server 5
|
Primary Domain Name System (DNS) server (DNS Server 1) and optional backup DNS servers (DNS Server 2-5) used by the phone.
|
1. Unlock network configuration options.
2. Set the DHCP Enabled option to No.
3. Scroll to the appropriate DNS Server option, press the Edit softkey, and then enter a new DNS server IP address.
4. Press the Validate softkey.
5. Repeat Steps 3 and 4 as needed to assign backup DNS servers.
6. Press the Save softkey.
|
Operational VLAN ID
|
Auxiliary Virtual Local Area Network (VLAN) configured on a Cisco Catalyst switch in which the phone is a member.
If the phone has not received an auxiliary VLAN, this option indicates the Administrative VLAN.
If neither the auxiliary VLAN nor the Administrative VLAN are configured, this option is blank.
|
The phone obtains its Operational VLAN ID via Cisco Discovery Protocol (CDP) from the switch to which the phone is attached. To assign a VLAN ID manually, use the Admin VLAN ID option.
|
Admin. VLAN ID
|
Auxiliary VLAN in which the phone is a member.
Used only if the phone does not receive an auxiliary VLAN from the switch, ignored otherwise.
|
1. Unlock network configuration options.
2. Scroll to the Admin. VLAN ID option, press the Edit softkey, and then enter a new Admin VLAN setting.
3. Press the Validate softkey and then press the Save softkey.
|
DHCP Enabled
|
Indicates whether DHCP is being used by the phone.
|
1. Unlock network configuration options.
2. Scroll to the DHCP Enabled option and press the No softkey to disable DHCP, or press the Yes softkey to enable DHCP.
3. Press the Save softkey.
|
DHCP Address Released
|
Releases the IP address assigned by DHCP.
|
1. Unlock network configuration options.
2. Scroll to the DHCP Address Released option and press the Yes softkey to release the IP address assigned by DHCP, or press the No softkey if you do not want to release this IP address.
3. Press the Save softkey.
|
Alternate TFTP
|
Indicates whether the phone is using an alternative TFTP server.
|
1. Unlock network configuration options.
2. Scroll to the Alternate TFTP option and press the Yes softkey if the phone should use an alternative TFTP server. Press the No softkey otherwise.
3. Press the Save softkey.
|
SW Port Configuration
|
Speed and duplex of the network port (labeled 10/100 SW on the Cisco Unified IP Phone 7970, and 10/100/1000 SW on the Cisco Unified IP Phone 7971G-GE). Valid values:
•Auto Negotiate
•10 Half—10-BaseT/half duplex
•10 Full—10-BaseT/full duplex
•100 Half—100-BaseT/half duplex
•100 Full—100-BaseT/full duplex
•1000 Full—1000-BaseT/full duplex
If the phone is connected to a switch, configure the port on the switch to the same speed/duplex as the phone, or configure both to auto-negotiate.
If you change the setting of this option, you must change the PC Port Configuration option to the same setting.
|
1. Unlock network configuration options.
2. Scroll to the SW Port Configuration option and then press the Edit softkey.
3. Scroll to the setting that you want and then press the Select softkey.
4. Press the Save softkey.
|
PC Port Configuration
|
Speed and duplex of the access port (labeled 10/100 PC on the Cisco Unified IP Phone 7970, and 10/100/1000 PC on the Cisco Unified IP Phone 7971G-GE). Valid values:
•Auto Negotiate
•10 Half—10-BaseT/half duplex
•10 Full—10-BaseT/full duplex
•100 Half—100-BaseT/half duplex
•100 Full—100-BaseT/full duplex
•1000 Full—1000-BaseT/full duplex
If the phone is connected to a switch, configure the port on the switch to the same speed/duplex as the phone, or configure both to auto-negotiate.
If you change the setting of this option, you must change the SW Port Configuration option to the same setting.
|
1. Unlock network configuration options.
2. Scroll to the PC Port Configuration option and then press the Edit softkey.
3. Scroll to the setting that you want and then press the Select softkey.
4. Press the Save softkey.
|
PC VLAN
|
Allows the phone to interoperate with 3rd party switches that do not support a voice VLAN. The Admin VLAN ID option must be set before you can change this option.
|
1. Unlock network configuration options.
2. Make sure the Admin VLAN ID option is set.
3. Scroll to the PC VLAN option, press the Edit softkey, and then enter a new PC VLAN setting.
4. Press the Validate softkey and then press the Save softkey.
|
Related Topics
•Displaying a Configuration Menu
•Unlocking and Locking Options
•Editing Values
•Overview of Options Configurable from a Phone
•Device Configuration Menu
Device Configuration Menu
The Device Configuration menu provides access to nine sub-menus from which you can view a variety of settings that are specified in the configuration file for a phone. (The phone downloads the configuration file from the TFTP server.) These sub-menus are:
•CallManager Configuration Menu
•HTTP Configuration Menu
•Locale Configuration Menu
•UI Configuration Menu
•Media Configuration Menu
•Power Save Configuration Menu
•Ethernet Configuration Menu
•Security Configuration Menu
•QoS Configuration Menu
•Network Configuration
For instructions about how to access the Device Configuration menu and its sub-menus, see the "Displaying a Configuration Menu" section.
CallManager Configuration Menu
The CallManager Configuration menu contains the options CallManager 1, CallManager 2, CallManager 3, CallManager 4, and CallManager 5. These options show Cisco Unified CallManager servers that are available for processing calls from the phone, in prioritized order.
To change these options, use Cisco Unified CallManager Administration.
For an available Cisco Unified CallManager server, an option on the CallManager Configuration menu will show the Cisco Unified CallManager server IP address or name and one of the states shown in Table 4-3.
Table 4-3 Cisco Unified CallManager Server States
State
|
Description
|
Active
|
Cisco Unified CallManager server from which the phone is currently receiving call-processing services
|
Standby
|
Cisco Unified CallManager server to which the phone switches if the current server becomes unavailable
|
Blank
|
No current connection to this Cisco Unified CallManager server
|
An option may also display one of more of the designations or icons shown in Table 4-4:
Table 4-4 Cisco Unified CallManager Server Designations
Designation
|
Description
|
SRST
|
Indicates a Survivable Remote Site Telephony router capable of providing Cisco Unified CallManager functionality with a limited feature set. This router assumes control of call processing if all other Cisco Unified CallManager servers become unreachable. The SRST Cisco Unified CallManager always appears last in the list of servers, even if it is active.
You configure an SRST router address in the Cisco Unified CallManager Administration SRST Reference Configuration page (choose System > SRST). You configure an SRST reference in the Device Pool Configuration page (choose System > Device Pool).
|
TFTP
|
Indicates that the phone was unable to register with a Cisco Unified CallManager listed in its configuration file and that it registered with the TFTP server instead.
|
(Authentication icon)
|
Indicates that the connection to the Cisco Unified CallManager is authenticated. For more information about authentication, refer to Cisco Unified CallManager Security Guide.
|
(Encryption icon)
|
Indicates that the connection to the Cisco Unified CallManager is authenticated and encrypted. For more information about authentication and encryption, refer to Cisco Unified CallManager Security Guide.
|
HTTP Configuration Menu
The HTTP Configuration menu displays the URLs of servers from which the phone obtains a variety of information. This menu also displays information about the idle display on the phone.
Table 4-5 describes the options on the HTTP Configuration menu.
Table 4-5 HTTP Configuration Menu Options
Option
|
Description
|
To Change
|
Directories URL
|
URL of the server from which the phone obtains directory information.
|
Use Cisco Unified CallManager Administration > Device > Phone > Phone Configuration.
|
Services URL
|
URL of the server from which the phone obtains Cisco Unified IP Phone services.
|
Use Cisco Unified CallManager Administration to modify > Device > Phone > Phone Configuration.
|
Messages URL
|
URL of the server from which the phone obtains message services.
|
Use Cisco Unified CallManager Administration to modify > Device > Phone > Phone Configuration.
|
Information URL
|
URL of the help text that appears on the phone.
|
Use Cisco Unified CallManager Administration > > Device > Phone > Phone Configuration.
|
Authentication URL
|
URL that the phone uses to validate requests made to the phone web server.
|
Use Cisco Unified CallManager Administration > Device > Phone > Phone Configuration.
|
Proxy Server URL
|
URL of proxy server, which makes HTTP requests to non-local host addresses on behalf of the phone HTTP client and provides responses from the non-local host to the phone HTTP client.
|
Use Cisco Unified CallManager Administration to modify > Device > Phone > Phone Configuration.
|
Idle URL
|
URL of an XML service that the phone displays when the phone has not been used for the time specified in the Idle URL Time option and no menu is open. For example, you could use the Idle URL option and the Idle URL Timer option to display a stock quote or a calendar on the LCD screen when the phone has not been used for 5 minutes.
|
Use Cisco Unified CallManager Administration > Device > Phone > Phone Configuration.
|
Idle URL Time
|
Number of seconds that the phone has not been used and no menu is open before the XML service specified in the Idle URL option is activated.
|
Use Cisco Unified CallManager Administration to modify > Device > Phone > Phone Configuration.
|
Locale Configuration Menu
The Locale Configuration menu displays information about the user locale and the network locale used by the phone. Table 4-6 describes the options on this menu.
Table 4-6 Locale Configuration Menu Options
Option
|
Description
|
To Change
|
User Locale
|
User locale associated with the phone user. The user locale identifies a set of detailed information to support users, including language, font, date and time formatting, and alphanumeric keyboard text information.
|
Use Cisco Unified CallManager Administration > Device > Phone > Phone Configuration.
|
User Locale Version
|
Version of the user locale loaded on the phone.
|
Display only—Cannot configure.
|
User Locale Char Set
|
Character set that the phone uses for the user locale.
|
Display only—Cannot configure.
|
Network Locale
|
Network locale associated with the phone user. The network locale identifies a set of detailed information that supports the phone in a specific location, including definitions of the tones and cadences used by the phone.
|
Use Cisco Unified CallManager Administration > Device > Phone > Phone Configuration.
|
Network Locale Version
|
Version of the network locale loaded on the phone.
|
Display only—Cannot configure.
|
UI Configuration Menu
The UI Configuration menu displays the status of various user interface features on the phone. Table 4-7 describes the options on this menu.
Table 4-7 UI Configuration Menu Options
Option
|
Description
|
To Change
|
Auto Call Select
|
Indicates whether the phone automatically shifts the call focus to an incoming call on the same line when the user is already on a call.
When this option is enabled, the phone shifts the call focus to the most recent incoming call.
When this option is disabled, all automatic focus changes, including Auto Line Select, are disabled regardless of their setting.
Default: Enabled
|
Use Cisco Unified CallManager Administration > Device > Phone > Phone Configuration.
|
Auto Line Select
|
Indicates whether the phone shifts the call focus to incoming calls on all lines.
When this option is disabled, the phone only shifts the call focus to incoming calls on the line that is in use. When this option is enabled, the phone shifts the call focus to the line with the most recent incoming call.
Default: Disabled
|
Use Cisco Unified CallManager Administration > Device > Phone > Phone Configuration.
|
BLF for Call Lists
|
Indicates whether the Busy Lamp Field (BLF) is enabled for call lists.
|
Use Cisco Unified CallManager Administration > System > Enterprise Parameters.
|
"more" Softkey Timer
|
Indicates the number of seconds that additional softkeys are displayed after the user presses more. If this timer expires before the user presses another softkey, the display reverts to the initial softkeys.
Range: 5 to 30; 0 represents an infinite timer.
Default: 5
|
Access the Phone Configuration page in Cisco Unified CallManager Administration.
|
Media Configuration Menu
The Media Configuration menu displays whether the headset, speakerphone, and video capability are enabled on the phone. This menu also displays options for recording tones that the phone may play to indicate that a call may be recorded. Table 4-8 describes the options on this menu.
Table 4-8 Media Configuration Menu Options
Option
|
Description
|
To Change
|
Headset Enabled
|
Indicates whether the Headset button is enabled on the phone.
|
Use Cisco Unified CallManager Administration > Device > Phone > Phone Configuration.
|
Speaker Enabled
|
Indicates whether the speakerphone is enabled on the phone.
|
Use Cisco Unified CallManager Administration > Device > Phone > Phone Configuration.
|
Video Capability Enabled
|
Indicates whether the phone can participate in video calls when connected to an appropriately equipped computer.
|
Use Cisco Unified CallManager Administration > Device > Phone > Phone Configuration.
|
Recording Tone
|
Indicates whether a recording tone (often referred to as a beep tone) is enabled or disabled for the phone. If the recording tone option is enabled, the phone plays the beep tone in both directions of every call, regardless of whether the call actually gets recorded. The beep tone first sounds when a call is answered.
You may want to notify your users if you enable this option.
Default: Disabled
Related Parameters:
•Recording Tone Local Volume
•Recording Tone Remote Volume
•Recording Tone Duration
Other related parameters—Beep tone frequency in hz, the length of the beep tone (called duration), and how often the beep tone plays (called interval)—are defined on a per-Network Locale basis in the xml file that defines tones. This xml file is usually named tones.xml or g3-tones.xml.
|
Use Cisco Unified CallManager Administration > Device > Phone > Phone Configuration.
|
Recording Tone Local Volume
|
Indicates the loudness setting for the beep tone that is received by the party whose phone has the Recording Tone option enabled.
This setting applies for each listening device (handset, speakerphone, headset).
Range: 0 percent (no tone) to 100 percent (same level as current volume setting on the phone).
Default: 100
See also: Recording Tone
|
Use Cisco Unified CallManager Administration > Device > Phone > Phone Configuration.
|
Recording Tone Remote Volume
|
Indicates the loudness setting for the beep tone that the remote party receives. The remote party is the party who is on a call with the party whose phone has the Recording Tone option enabled.
Range: 0 percent to 100 percent. (0 percent is -66 dBM and 100 percent is -3 dBM.)
Default: 84 percent (-10dBM)
See also: Recording Tone
|
Use Cisco Unified CallManager Administration > Device > Phone > Phone Configuration.
|
Recording Tone Duration
|
Indicates the length of time in milliseconds for which the beep tone plays.
If the value you configure here is less than one third the interval, then this value overrides the default provided by the Network Locale.
Range: 0 to 3000
Note For some Network Locales that use a complex cadence, this setting applies only to the first beep tone.
See also: Recording Tone
|
Use Cisco Unified CallManager Administration > Device > Phone > Phone Configuration.
|
Power Save Configuration Menu
The Power Save Configuration menu displays the settings that control when the LCD screen on a phone turns off to conserve power. Table 4-9 describes the options on this menu.
For detailed information about configuring these settings, see the "Automatically Disabling the Cisco Unified IP Phone Touchscreen" section.
Table 4-9 Power Save Configuration Menu Options
Option
|
Description
|
To Change
|
Display On Time
|
Time each day that the LCD screen turns on automatically (except on the days specified in the Days Display Not Active field).
|
Use Cisco Unified CallManager Administration > Device > Phone > Phone Configuration.
|
Display On Duration
|
Length of time that the LCD screen remains on after turning on at the time shown in the Display On Time option.
|
Use Cisco Unified CallManager Administration > Device > Phone > Phone Configuration.
|
Display Idle Timeout
|
Length of time that the phone is idle before the display turns off. Applies only when the display was off as scheduled and was turned on by an end-user (by pressing a button on the phone, touching the touchscreen, or lifting the handset).
|
Use Cisco Unified CallManager Administration > Device > Phone > Phone Configuration.
|
Days Display Not Active
|
Days that the display does not turn on automatically at the time specified in the Display On Time option.
|
Use Cisco Unified CallManager Administration > Device > Phone > Phone Configuration.
|
Display On When Incoming Call
|
Indicates whether the LCD screen automatically illuminates when a call is received.
|
Use Cisco Unified CallManager Administration > Device > Phone > Phone Configuration.
|
Ethernet Configuration Menu
The Ethernet Configuration menu includes the options described in Table 4-10
Table 4-10 Ethernet Configuration Menu Options
Option
|
Description
|
To Change
|
Span to PC Port
|
Indicates whether the phone will forward packets transmitted and received on the network port to the access port.
Enable this option if an application that requires monitoring of the phone's traffic is being run on the access port. These applications include monitoring and recording applications (common in call center environments) and network packet capture tools that are used for diagnostic purposes.
|
Use Cisco Unified CallManager Administration > Device > Phone > Phone Configuration.
|
Security Configuration Menu
The Security Configuration menu that you access from the Device Configuration menu displays settings that relate to security for phone.
Table 4-11 describes the options on the Security Configuration menu.
Note The phone also has a Security Configuration menu that you access directly from the Settings menu. For information about the security options on that menu, see the see the "Security Configuration Menu" section.
Table 4-11 Security Configuration Menu Options
Option
|
Description
|
To Change
|
PC Port Disabled
|
Indicates whether the access port on the phone is enabled or disabled.
Note If disabled, video will not work on this phone, even if video is enabled.
|
Use Cisco Unified CallManager Administration > Device > Phone > Phone Configuration.
|
GARP Enabled
|
Indicates whether the phone learns MAC addresses from Gratuitous Address Resolution Protocol (ARP) responses. Disabling the phone's ability to accept Gratuitous ARP will prevent applications that use this mechanism to monitor and record voice streams from working. If voice monitoring is not desired, set this option to No (disabled).
|
Use Cisco Unified CallManager Administration > Device > Phone > Phone Configuration.
|
Voice VLAN Enabled
|
Indicates whether the phone allows a device attached to the access port to access the Voice VLAN. Setting this option to No (disabled) prevents the attached PC from sending and receiving data on the Voice VLAN. This setting also prevents the PC from receiving data sent and received by the phone. Set this setting to Yes (enabled) if an application that requires monitoring of the phone's traffic is running on the PC. These applications include monitoring and recording applications and network monitoring software.
|
Use Cisco Unified CallManager Administration > Device > Phone > Phone Configuration.
|
Web Access Enabled
|
Indicates whether web access is enabled (Yes) or disabled (No) for the phone.
|
Use Cisco Unified CallManager Administration > Device > Phone > Phone Configuration.
|
Security Mode
|
Displays the security mode that is set for the phone.
|
Use Cisco Unified CallManager Administration to modify.
|
Logging Display
|
For use by the Cisco Technical Assistance Center (TAC), if necessary.
|
QoS Configuration Menu
The QoS Configuration menu displays information that relates to quality of service (QoS) for the phone. Table 4-12 describes the options on this menu.
Table 4-12 QoS Configuration Menu Options
Option
|
Description
|
To Change
|
DSCP For Call Control
|
Differentiated Services Code Point (DSCP) IP classification for call control signaling.
|
Use Cisco Unified CallManager Administration > System > Enterprise Parameters.
|
DSCP For Configuration
|
DSCP IP classification for any phone configuration transfer.
|
Use Cisco Unified CallManager Administration > System > Enterprise Parameters.
|
DSCP For Services
|
DSCP IP classification for phone-based services.
|
Use Cisco Unified CallManager Administration > System > Enterprise Parameters.
|
Related Topics
•Displaying a Configuration Menu
•Network Configuration Menu
Network Configuration
The Network Configuration menu displays device-specific network configuration settings on the phone. Table 4-13 describes the options in this menu.
Table 4-13 Network Configuration Menu Options
Option
|
Description
|
To Change
|
Load Server
|
Used to optimize installation time for phone firmware upgrades and offload the WAN by storing images locally, negating the need to traverse the WAN link for each phone's upgrade.
You can set the Load Server to another TFTP server IP address or name (other than the TFTP Server 1 or TFTP Server 2) from which the phone firmware can be retrieved for phone upgrades. When the Load Server option is set, the phone contacts the designated server for the firmware upgrade.
Note The Load Server option allows you to specify an alternate TFTP server for phone upgrades only. The phone continues to use TFTP Server 1 or TFTP Server 2 to obtain configuration files. The Load Server option does not provide management of the process and of the files, such as file transfer, compression, deletion, and so on.
|
Use Cisco Unified CallManager Administration > Device > Phone > Phone Configuration.
|
RTP Control Protocol
|
Indicates whether the phone supports the Real-Time Control Protocol (RTCP). Settings include:
•Enabled
•Disabled—default
If this feature is disabled, several call statistic values display as 0. For additional information, see the following sections:
•Call Statistics Screen
•Streaming Statistics, page 8-15
|
Use Cisco Unified CallManager Administration > Device > Phone > Phone Configuration.
|
Related Topics
•Displaying a Configuration Menu
•Network Configuration Menu
Security Configuration Menu
The Security Configuration menu that you access directly from the Settings menu provides information about various security settings. It also provides access to the CTL File screen and the Trust List menu, if a CTL file is installed on the phone.
Table 4-14 describes the options on the Security Configuration menu.
Note The phone also has a Security Configuration menu that you access from the Device menu. For information about the security options on that menu, see the "Security Configuration Menu" section.
Table 4-14 Security Menu Settings
Option
|
Description
|
To Change
|
Web Access Enabled
|
Indicates whether web access is enabled (Yes) or disabled (No) for the phone.
|
Use Cisco Unified CallManager Administration > Device > Phone > Phone Configuration.
|
Security Mode
|
Displays the security mode that is set for the phone.
|
Use Cisco Unified CallManager Administration > Device > Phone > Phone Configuration.
|
MIC
|
Indicates whether a manufacturing installed certificate (used for the security features) is installed on the phone (Yes) or is not installed on the phone (No).
|
For information about how to manage the MIC for your phone, refer to the "Using the Certificate Authority Proxy Function" chapter in Cisco Unified CallManager Security Guide.
|
LSC
|
Indicates whether a locally significant certificate (used for the security features) is installed on the phone (Yes) or is not installed on the phone (No).
|
For information about how to manage the LSC for your phone, refer to the "Using the Certificate Authority Proxy Function" chapter in Cisco Unified CallManager Security Guide.
|
CTL File
|
Displays the MD5 hash of the certificate trust list (CTL) file that is installed in the phone. If no CTL file is installed on the phone, this field displays No. (If security is configured for the phone, the CTL file installs automatically when the phone reboots or resets.
|
For more information about this file, refer to the "Configuring the Cisco CTL Client" section in Cisco Unified CallManager Security Guide.
If a CTL file is installed on the phone, also provides access to the CTL File screen. For more information, see the "CTL File Screen" section.
|
Trust List
|
If a CTL file is installed on the phone, provides access to the Trust List menu.
|
For more information, see the "Trust List Menu" section.
|
CAPF Server
|
Displays the IP address and the port of the CAPF that the phone uses.
|
For more information about this server, refer to the "Using the Certificate Authority Proxy Function" section in Cisco Unified CallManager Security Guide.
|
802.1X Authentication
|
Allows you to enable 802.1X authentication for this phone.
|
See the "802.1X Authentication and Status" section.
|
802.1X Authentication Status
|
Displays real-time status progress of the 802.1X authentication transaction.
|
Display only—Cannot configure.
|
CTL File Screen
The CTL File screen includes the options described in Table 4-15.
Table 4-15 CTL File Settings
Option
|
Description
|
To Change
|
CTL File
|
Displays the MD5 hash of the CTL file that is installed in the phone. If security is configured for the phone, the CTL file installs automatically when the phone reboots or resets.
•A locked padlock icon in this option indicates that the CTL file is locked.
•An unlocked padlock icon indicates that the CTL file is unlocked.
|
For more information about this file, refer to the "Configuring the Cisco CTL Client" section in Cisco Unified CallManager Security Guide.
|
CAPF Server
|
IP address of the CAPF server used by the phone. Also displays a certificate icon if a certificate is installed for this server.
|
For more information about this server, refer to the "Using the Certificate Authority Proxy Function" section in Cisco Unified CallManager Security Guide.
|
CallManager / TFPT Server
|
IP address of a Cisco Unified CallManager and TFTP server used by the phone. Also displays a certificate  icon if a certificate is installed for this server.
If neither the primary TFTP (TFTP Server 1) server nor the backup TFTP server (TFTP Server 2) is listed in the CTL file, you must unlock the CTL file before you can save changes that you make to the TFTP Server 1 option or to the TFTP Server 2 option on the Network Configuration menu.
|
For information about changing these options, see the "Network Configuration Menu" section.
|
Unlocking the CTL File
To unlock the CTL file from the Security Configuration menu, follow these steps:
Procedure
Step 1 Press **# to unlock options on the CTL File menu.
If you decide not to continue, press **# again to lock options on this menu.
Step 2 Highlight the CTL option.
Step 3 Press the Unlock softkey to unlock the CTL file.
After you change and save the TFTP Server 1 or the TFTP Server 2 option, the CTL file will be locked automatically.
Note When you press the Unlock softkey, it changes to Lock. If you decide not to change the TFTP Server 1 or TFTP Server 2 option, press the Lock softkey to lock the CTL file.
Trust List Menu
The Trust List menu displays information about all of the servers that the phone trusts and includes the options described in Table 4-16.
Table 4-16 Trust List Menu Settings
Option
|
Description
|
To Change
|
CAPF Server
|
IP address of the CAPF used by the phone. Also displays a certificate icon if a certificate is installed for this server.
|
For more information about these settings, refer to the "Configuring the Cisco CTL Client" section in Cisco Unified CallManager Security Guide.
|
CallManager / TFPT Server
|
IP address of a Cisco Unified CallManager and TFTP server used by the phone. Also displays a certificate icon if a certificate is installed for this server.
|
For more information about these settings, refer to the "Configuring the Cisco CTL Client" section in Cisco Unified CallManager Security Guide.
|
SRST Router
|
IP address of the trusted SRST router that is available to the phone, if such a device has been configured in Cisco Unified CallManager Administration. Also displays a certificate icon if a certificate is installed for this server.
|
For more information about these settings, refer to the "Configuring the Cisco CTL Client" section in Cisco Unified CallManager Security Guide.
|
802.1X Authentication and Status
The 802.1X Authentication and 802.1X Authentication Status menus allow you to enable 802.1X authentication and monitor its progress. These options are described in Table 4-17 and Table 4-18.
You can access these menus by pressing the Settings button and choosing Security Configuration > 802.1X Authentication and Security Configuration > 802.1X Authentication Status.
Table 4-17 802.1X Authentication Settings
Option
|
Description
|
To Change
|
Device Authentication
|
Determines whether 802.1X authentication is enabled:
•Enabled—Phone uses 802.1X authentication to request network access.
•Disabled—Default setting in which the phone uses CDP to acquire VLAN and network access.
|
1. Choose Settings > Security Configuration > 802.1X Authentication > Device Authentication.
2. Set the Device Authentication option to Enabled or Disabled.
3. Press the Save softkey.
|
EAP-MD5
|
Specifies a password for use with 802.1X authentication using the following menu options (described in the following rows):
•Device ID
•Shared Secret
•Realm
|
Choose Settings > Security Configuration > 802.1X Authentication > EAP-MD5.
|
Device ID—Derivative of the phone's model number and unique MAC address displayed in this format: CP-<model>-SEP-<MAC>
|
Display only—Cannot configure.
|
Shared Secret—Choose a password to use on the phone and on the authentication server. The password must be between 6 and 32 characters, consisting of any combination of numbers or letters.
Note If you disable 802.1X authentication or perform a factory reset of the phone, the shared secret is deleted.
|
1. Choose EAP-MD5 > Shared Secret.
2. Enter the shared secret.
3. Press Save.
See the "Troubleshooting Cisco Unified IP Phone Security" section on page 9-12 for assistance in recovering from a deleted shared secret.
|
Realm—Indicates the user network domain, always set as Network
|
Display only—Cannot configure.
|
Table 4-18 802.1X Authentication Real-Time Status
Option
|
Description
|
To Change
|
802.1X Authentication Status
|
Real-time progress of the 802.1X authentication status, displaying one of the following states:
•Disabled—802.1X is disabled and transaction was not attempted
•Disconnected—Physical link is down or disconnected
•Connecting—Trying to discover or acquire the authenticator
•Acquired—Authenticator acquired, awaiting authentication to begin
•Authenticating—Authentication in progress
•Authenticated—Authentication successful or implicit authentication due to timeouts
•Held—Authentication failed, waiting before next attempt (approximately 60 seconds)
|
Display only—Cannot configure.
|
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