Cisco IP Phone Model 7902G, 7905G, and 7912G Administration Guide for Cisco CallManager Release 3.3 and later - Installing the Cisco IP Phone [Cisco Unified IP Phone 7900 Series]

Table Of Contents

Installing the Cisco IP Phone

Before You Begin

Network Requirements

Cisco CallManager Configuration

Safety

Connecting the Cisco IP Phone to the Network

Mounting the Phone to the Wall

Verifying the Phone Startup Process

Configuring Startup Network Settings

Installing the Cisco IP Phone

These topics help you install the Cisco IP Phone on an IP telephony network:

•Before You Begin

•Connecting the Cisco IP Phone to the Network

•Mounting the Phone to the Wall

•Verifying the Phone Startup Process

•Configuring Startup Network Settings

Note For each Cisco IP phone that you install in your network, you must first make some critical decisions about how to configure the phone in your network. You can then safely install the phone and verify its functionality. For information on preparing to install, see Chapter 2, "Preparing to Install the Cisco IP Phone on Your Network."

Before You Begin

Before installing the Cisco IP Phone, review the requirements in these sections:

•Network Requirements

•Cisco CallManager Configuration

•Safety

Network Requirements

For the Cisco IP Phone to successfully operate as a Cisco IP Phone endpoint in your network, your network must meet the following requirements:

•Working VoIP Network

–Voice over IP (VoIP) configured on your Cisco routers and gateways

–Cisco CallManager Release 3.3 or higher installed in your network and configured to handle call processing

•IP network that supports DHCP or manual assignment of IP address, gateway, and subnet mask

Cisco CallManager Configuration

The Cisco IP Phone requires Cisco CallManager to handle call processing. Refer to the Cisco CallManager Administration Guide or context-sensitive help in the Cisco CallManager application to ensure that Cisco CallManager is set up properly to manage the phone and to properly route and process calls.

If you plan to use auto-registration, verify that it is enabled and properly configured in Cisco CallManager before connecting any Cisco IP Phone to the network. See the "Using Auto-Registration" section on page 2-12 for details.

You must use Cisco CallManager to configure and assign telephony features to the Cisco IP Phones. See the "Configuring Telephony Features Using Cisco CallManager Administration" section on page 5-2 for details.

In Cisco CallManager, you can add users to the database and associate them with specific phones. By doing this, users gain access to web pages that allow them to configure phone options such as call forwarding and speed dialing. See the "Adding Users to Cisco CallManager" section on page 5-7 for details.

Note If the Cisco IP Phone model that you want to configure does not appear in the Phone Type drop-down list in Cisco CallManager, go to the following URL and install the latest support patch for your version of Cisco CallManager: http://www.cisco.com/pcgi-bin/tablebuild.pl/callmgr-33

Safety

Review the following warnings before installing the Cisco IP Phone. To see translations of these warnings, refer to the Regulatory Compliance and Safety Information for the Cisco IP Phone 7900 Series document that accompanied this device.

Warning Read the installation instructions before you connect the system to its power source.

Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment.

Warning Ultimate disposal of this product should be handled according to all national laws and regulations.

Warning Do not work on the system or connect or disconnect cables during periods of lightning activity.

Warning To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to telephone network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables.

The following warnings apply when you use an external power supply.

Warning This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15 A U.S. (240 VAC, 10 A international) is used on the phase conductors (all current-carrying conductors).

Warning The device is designed to work with TN power systems.

Warning The plug-socket combination must be accessible at all times because it serves as the main disconnecting device.

Connecting the Cisco IP Phone to the Network

You must connect the Cisco IP Phone to the network and to a power source before using it. See Figure 3-1 and Figure 3-2 for graphical overviews of the procedures that follow.

To install a Cisco IP Phone, perform these steps.

Procedure

Step 1 Connect a Category 3 or 5 straight-through Ethernet cable from the switch to the network port on the phone.

See the "Connecting to the Network" section on page 2-8 for guidelines. Each Cisco IP Phone ships with one Ethernet cable in the box.

Step 2 Connect the handset to its port.

Step 3 Connect a Category 3 or 5 straight-through Ethernet cable from another network device, such as a desktop computer, to the access port on the Cisco IP Phone 7912G (optional).

See the "Connecting to the Network" section on page 2-8 for guidelines.

Note This option is not available on the Cisco IP Phone models 7902G/7905G.

Step 4 Connect the power supply to the Cisco DC Adapter port (optional).

See the "Providing Power to the Cisco IP Phone" section on page 2-9.

Figure 3-1 Cisco IP Phone Models 7902G/7905G Cable Connections

1

Network (Ethernet) port (10BASE-T)

4

Power supply with DC output connector. (Optional. Required only if power is not supplied through an Ethernet connection.)

2

Handset port

5

Power cable with wall AC plug. Provided if your phone uses external power.

3

DC adapter port (DC48V)

Figure 3-2 Cisco IP Phone Model 7912G Cable Connections

1

Network port (10BASE-T, 100BASE-T)

4

DC adapter port (DC48V)

2

Access port (10BASE-T, 100BASE-T)

5

Power supply with DC connector (if included)

3

Handset port

6

Power cable with AC wall socket plug (if included)

Mounting the Phone to the Wall

You can mount the Cisco IP Phone on the wall by removing the footstand and using the mounting bracket on the back of the phone, or you can use special brackets available in a Cisco IP Phone wall mount kit. (A wall mount kit must be ordered separately from the phone.) If you attach the Cisco IP Phone to the wall using the standard footstand and not the wall mount kit, you need to supply the following tools and parts:

•Screwdriver

•Screws to secure the Cisco IP phone to the wall

Use the following procedure to mount the phone on the wall using its mounting bracket.

Before You Begin

To ensure that the handset attaches securely to a wall-mounted phone, remove the handset wall hook from the handset rest, rotate the hook 180 degrees, and reinsert the hook. Turning the hook exposes a lip on which the handset catches when the phone is vertical. For an illustrated procedure, see Installing the Wall Mount Kit for the Cisco IP Phone.

Procedure

Step 1 Remove the footstand from the phone.

Step 2 Modify the handset rest so that the handset remains on the ear-piece rest when the phone is vertically placed.

a. Remove the handset from the ear-piece rest.

b. Locate the tab (handset wall hook) at the base of the ear-piece rest.

c. Slide this tab out, rotate it 180 degrees (left to right), and reinsert it.

d. Place the handset on the ear-piece rest.

Step 3 Insert two screws into a wall stud, matching them to the two screw holes on the back of the phone.

The keyholes fit standard phone jack mounts.

Step 4 Hang the phone on the wall.

Verifying the Phone Startup Process

After the Cisco IP Phone has power connected to it, the phone begins its startup process by cycling through the following steps.

Cisco IP Phone 7902G

The phone uses a combination of the three LEDs (handset, Hold, and Menu buttons) to indicate the phone startup process. After several minutes, startup is complete and your phone is ready to use. When all of the LEDs are off, you will hear a dial tone when you lift the handset. If the phone does not start up successfully, see "Checking the Light Indicators on a Cisco IP Phone 7902G" section on page 6-11.

Cisco IP Phone Models 7905G/7912G

1. The handset light strip, Hold button, and Menu button flash on and off simultaneously.

2. The LCD screen displays the Cisco Systems, Inc., copyright screen.

3. The LCD screen displays these messages as the phone starts up:

•Configuring VLAN

•Configuring IP via DHCP

•Configuring CM List

•Opening address (where address is the IP address of the Cisco CallManager server)

•Registering

4. The main LCD screen displays:

•Current date and time

•Primary directory number

•Softkeys

If the phone successfully passes through these stages, it has started up properly. Otherwise, see to the "Resolving Startup Problems" section on page 6-12.

Configuring Startup Network Settings

If you are not using DHCP in your network, you must configure these network settings on the Cisco IP Phone after installing the phone on the network:

•IP address

•IP subnet mask

•Default gateway IP address

•Domain name

•DNS server IP address

•TFTP server IP address

Collect this information and follow the procedures defined in Chapter 4, "Configuring Network Settings on the Cisco IP Phone."