Cisco IP Phone Model 7902G, 7905G, and 7912G Administration Guide for Cisco CallManager Release 3.3 and later

Table Of Contents

A - B - C - D - E - F - G - H - I - L - M - N - O - P - Q - R - S - T - U - V - W -



AC adapter

connecting to 3-5

providing power using 2-9

access port

connecting 3-5

purpose 2-9

active Cisco CallManager server, description 4-8


Cisco IP Phones manually 2-14

Cisco IP Phones using auto-registration 2-12

Cisco IP Phones using Bulk Administration Tool 2-17

Cisco IP Phones using DHCP 2-14

users to Cisco CallManager 5-7

administrative VLAN, description 4-6

alternate TFTP, network setting 4-9

App Load ID A-8


default router 4-17

DNS servers 4-22

domain name 4-20

IP address 4-15

subnet mask 4-19

TFTP server 4-28

audience, for this document xi

AudioMode parameter A-19

audio parameter

AudioMode A-19

ConnectMode A-20

MediaPort A-20

NumTxFrames A-20


auto answer, description 5-3

auto-registration, using 2-12

auxiliary VLAN

description 2-3

network setting 4-6


BAT, adding phones with 2-17

bmp2logo.exe A-28

Boot Load ID A-8

BOOTP server A-8

BootP Server, network setting 4-5

Broadcast A-10

BTXML cards version A-8

Bulk Administration Tool, adding phones with 2-17

BusyTone parameter A-18


caller ID, description 5-4

CallManager 1 - 4 A-9

call park, description 5-3

call pickup, description 5-3

call waiting, description 5-4

CallWaitTone parameter A-18

caution, cell phone interference 1-1

CDP, description 1-7

CDP discovery A-14

cell phone, interference 1-1

cfgfmt.exe A-5

Cisco Call Back 5-4

Cisco CallManager

active, description 4-8

adding phone to database of 2-12

context-sensitive help for 2-12

interactions with 2-2

required for Cisco IP Phones 3-2

standby description 4-8

verifying settings 6-16

Cisco Catalyst switches, interaction with 2-3

Cisco discovery protocol (CDP), description 1-7

Cisco IP Phone

adding manually to Cisco CallManager 2-14

adding to Cisco CallManager 2-12

configuration requirements 1-12

installation overview 1-12

installation procedure 3-4

installation requirements 1-12

mounting to wall 3-8

power sources 2-9

registering 2-12

registering with Cisco CallManager 2-12

resetting 6-8

supported networking protocols 1-7

technical specifications B-1

troubleshooting 6-1

Cisco IP Phone 7902G

features 1-2

figure 1-2, 3-6

upgrading firmware A-21

Cisco IP Phone 7905G

features 1-2, 1-4

figure 1-2, 1-4, 3-6

graphic on LCD screen A-27

upgrading firmware A-21

Cisco IP Phone 7912G

features 1-4

figure 1-4, 3-7

graphic on LCD screen A-27

upgrading firmware A-21

conference, description 5-4

configuration file, creating 6-17

configuration parameter

See parameter


alternate methods A-1

from a Cisco IP Phone 4-2

methods 4-1

overview 1-12

startup network settings 3-10

through phone's web page 4-3, A-6

user features 5-7

VLAN settings 4-24

ConfirmTone parameter A-18


handset 3-4

to AC adapter 3-5

to a computer 3-5

to the network 3-4

ConnectMode parameter A-20

corporate directory, configuring 5-7


daisy chaining, not supported 6-21

data VLAN, description 2-3

Default gateway A-9

default router, assigning 4-17


adding phones that use 2-14

address released, network setting 4-8

description 1-7

disabling 4-11

enabled, network setting 4-8

enabling 4-10

releasing addresses 4-13

server, network setting 4-5

troubleshooting 6-19

DHCP address released A-9

DHCP enabled A-9

Dhcp parameter A-12

DHCP server A-8

DialTone parameter A-18

directory, corporate 5-7

directory numbers, assigning manually 2-14

displaying, network statistics 6-3

DNS server

assigning 4-22

troubleshooting 6-20

verifying settings 6-16

DNS server 1 A-9

DnsServer1 parameter A-13

DNS server 2 A-9

DnsServer2 parameter A-13


additional xiii

for users 5-10

Domain name A-9

domain name

assigning 4-20

network setting 4-5

Domain parameter A-13

dynamic host configuration protocol (DHCP), description 1-7


Elapsed time A-10

erase configuration, procedure 6-8

example_uprofile.txt A-3, A-4



configuring on phone, overview 1-11

configuring with Cisco CallManager, overview 1-10

informing users about, overview 1-11


Cisco IP Phone 7902G 1-2

Cisco IP Phone 7902G cable connections 3-6

Cisco IP Phone 7905G 1-2, 1-4

Cisco IP Phone 7905G cable connections 3-6

Cisco IP Phone 7912G 1-4

Cisco IP Phone 7912G cable connections 3-7


identifier A-8

updating 6-10

upgrading A-21

verifying version 6-6

forward, description 5-5


group call pickup, description 5-5


handset, connecting 3-4

handset port, connecting to 3-4

Hardware features A-8

Hardware revision A-8

hold, description 5-5

Host name A-8, A-9

host name, network setting 4-5


inline power 2-9


Cisco CallManager configuration 3-2

network requirements 3-2

preparing 2-12

procedure 3-4

requirements, overview 1-12

safety warnings 3-3

interference, cell phone 1-1

internet protocol (IP), description 1-8

IP, description 1-8

IP address A-9

assigning 4-15

network setting 4-5

troubleshooting 6-15


lddefault.cfg profile file A-2

ldxxxxxxxxxxxx profile file A-2

local configuration, erasing 6-8

log file A-31


MAC address A-8

MAC address, network setting 4-5

MediaPort parameter A-20

meet-me conference, description 5-6

model, verifying 6-5

Multicast A-10

music-on-hold, description 5-6


native VLAN, description 2-3

network connections

access port 2-9

network port 2-8

network connectivity, verifying 6-14

networking protocol

CDP 1-7

DHCP 1-7

IP 1-8

RTP 1-8

TCP 1-8

TFTP 1-8

UDP 1-8

networking protocols, supported 1-7

networking settings, accessing 4-2

network outages, identifying 6-19

network parameter

Dhcp A-12

DnsServer1 A-13

DnsServer2 A-13

Domain A-13

Nprintf A-16

OpFlags A-14

StaticIP A-12

StaticNetMask A-13

StaticRoute A-12

TftpServer1 A-12

TftpServer2 A-12

TraceFlags A-16

VLANSetting A-15

network port

connecting to 3-4

purpose 2-8

network requirements, for installing 3-2

network setting

administrative VLAN 4-6

alternate TFTP 4-9

BootP Server 4-5

DHCP address released 4-8

DHCP enabled 4-8

DHCP server 4-5

domain name 4-5

host name 4-5

IP address 4-5

MAC address 4-5

operational VLAN 4-6

SRST 4-8

subnet mask 4-5

TFTP server 4-6

network settings

accessing 4-2

startup configuration 3-10

nprintf.exe A-30

Nprintf parameter A-16, A-30

NumTxFrames parameter A-20


operational VLAN, description 4-6

Operational VLAN ID A-9

OpFlags parameter A-14

overview, configuring Cisco IP Phones 1-12



audioA-19to A-20

format A-3, A-4

in profile file only A-20

networkA-11to A-16

toneA-16to A-18

types A-4

password A-21

phone directory

See corporate directory

Phone DN A-8

physical connection, verifying 6-19

plugging in Cisco IP Phone 3-4

power patch panel, providing power using 2-9

power source

description 2-9

design of 2-10

external 2-9

power patch panel

about 2-9

redundancy for 2-11

Product ID A-8

profile file

about A-2

binary A-3

common A-3

conventions A-4

converting to binary A-5

creating A-5

defined A-1

editing A-3, A-5

file name conventions A-3

for individual phone A-2

for multiple phones A-2, A-3

lddefault.cfg A-2

ldxxxxxxxxxxxx A-2

sample file A-3

text A-3, A-4


individual phone A-2

multiple phones A-2

through TFTP A-2

prserv A-31

ptag.dat A-5


Quality Reporting Tool 5-6


real-time transport protocol (RTP), description 1-8

Receive errors A-10

Receive overflow A-10

Receive packets A-10

redial, description 5-6

redundancy, for power 2-11

registration, resolving problems with 6-13

ReorderTone parameter A-18


Cisco IP phone 6-8

continuously 6-18

intentionally 6-20

resolving, startup problems 6-12

RingBackTone parameter A-18

RingCadence parameter A-17

RTP, description 1-8


safety warnings, for installation 3-3

Serial number A-8

serial number, verifying 6-5


about 5-8

setting up 5-8

subscribing to 5-8

SigTimer parameter A-17

Software version A-8

speed dial, description 5-6


SRST, network setting 4-8

standby Cisco CallManager server, description 4-8


failure 6-12

resolving problems with 6-12

startup process

accessing TFTP server 2-6

configuring VLAN 2-5

contacting Cisco CallManager 2-7

loading stored phone image 2-5

obtaining IP address 2-5

obtaining power 2-4

requesting configuration file 2-6

understanding 2-4

verifying 3-9

StaticIP parameter A-12

StaticNetMask parameter A-13

StaticRoute parameter A-12

statistics, network 6-3

status, viewing messages 6-2

status messages, description 6-2

Subnet mask A-9

subnet mask

assigning 4-19

network setting 4-5

survivable remote site telephony, network setting 4-8


LCD screen does not display 6-12

phone does not register 6-13

phone does not start 6-12

phone resetting 6-18


tag, length, and value triplets A-2

TCP, description 1-8

technical specifications, for Cisco IP Phone B-1

telephony features

auto answer 5-3

caller ID 5-4

call park 5-3

call pickup 5-3

call waiting 5-4

conference 5-4

forward 5-5

group call pickup 5-5

hold 5-5

meet-me conference 5-6

music-on-hold 5-6

redial 5-6

speed dial 5-6

transfer 5-6

voice messaging system 5-6


alternate, network setting 4-9

description 1-8

enabling alternate server 4-30

server, assigning 4-28

server, network setting 4-6

server setting on phone 4-6

troubleshooting 6-15

TFTP provisioning, about A-2

TFTP server 1 A-9

TFTP server 2 A-9

TftpServer2 parameter A-12

tone parameter

BusyTone A-18

CallWaitTone A-18

ConfirmTone A-18

DialTone A-18

ReorderTone A-18

RingBackTone A-18

RingCadence A-17

SigTimer A-17

TraceFlag parameter A-16

transfer, description 5-6

transmission control protocol (TCP), description 1-8

Transmit errors A-10

Transmit packets A-10

trivial file transfer protocol (TFTP), description 1-8


Cisco CallManager settings 6-16

Cisco IP Phone 6-1

collecting information for A-30

DHCP 6-19

DNS 6-20

DNS settings 6-16

IP addressing and routing 6-15

network connectivity 6-14

network outages 6-19

phones resetting 6-20

physical connection 6-19

server to which messages are sent A-16

services on Cisco CallManager 6-16

TFTP settings 6-15

VLAN configuration 6-20

TrtpServer1 parameter A-12


UDP, description 1-8

UDPTOS parameter A-20

UIPassword parameter A-21


interactions with Cisco CallManager 2-2

interactions with Cisco Catalyst switches 2-3

startup process 2-4

upgradecode parameter A-21

upgradelogo A-21, A-29

upgrading firmware A-21

user datagram protocol (UDP), description 1-8


accessing voice messages 5-11

adding to Cisco CallManager 5-7

documentation for 5-9

how they get support 5-9

required information 5-9

subscribing to services 5-10



firmware version 6-6

model 6-5

serial number 6-5

startup process 3-9


administrative, network setting 4-6

auxiliary, for voice traffic 2-3

configuring for voice networks 2-3

configuring settings 4-24

native, for data traffic 2-3

operational, network setting 4-6

verifying 6-20

VLANSetting parameter A-15

voice messaging system description 5-6

voice VLAN, description 2-3


wall mounting, Cisco IP Phone 3-8

web page

configuration options A-7

configuring 4-3, A-6

Device Information area A-8

Device Logs area A-11

for Cisco IP Phone 7905G A-1, A-6

for Cisco IP Phone 7912G A-1, A-6

Network Configuration area A-8

Network Statistics area A-10

password A-7