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Table Of Contents
Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Release Notes for Firmware Release 9.2(1) (SCCP)
Enhanced Call Forward Notification
Multiple Calls per Line Appearance
Installing Cisco Unified Communications Manager
Installing Cisco Unified Communications Manager Express
Installing Firmware Release 9.2(1) for Cisco Unified IP Phone 6921, 6941, and 6961 (SCCP)
Installing Firmware Release 9.2(1) for Cisco Unified IP Phone 6945 (SCCP)
Queuing and Notification Limitation
Obtaining Documentation and Submitting a Service Request
Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Release Notes for Firmware Release 9.2(1) (SCCP)
Published: May 24, 2011
The information in this release note applies to the Cisco Unified IP Phone 6921, 6941, 6945, and 6961.
Use these release notes with Cisco Unified IP Phone 6921, 6941, 6945, and 6961 running firmware release 9.2(1). This version of firmware is compatible with Cisco Unified Communications Manager 7.1.3 and later.
Contents
These release notes provide the following information. You might need to notify your users about some of the information provided in this document.
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Obtaining Documentation and Submitting a Service Request
Related Documentation
Cisco Unified IP Phone Documentation
Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:
http://www.cisco.com/en/US/products/ps10326/tsd_products_support_series_home.html
Cisco Unified Communications Manager Documentation
Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
Cisco Unified Communications Manager Business Edition Documentation
Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html
Cisco Unified Communications Manager Express Documentation
Refer to the Cisco Unified Communications Manager Express Documentation Guide and other publications specific to your Cisco Unified Communications Manager Express release. Navigate from the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps4625/tsd_products_support_series_home.html
New and Changed Information
This section contains these topics:
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Classic Ringtones
The Classic Ringtones feature supports 29 ring tones: 2 embedded in the phone firmware and 27 downloaded from the Cisco Unified Communications Manager. The feature makes the available ring tones common with other Cisco Unified IP Phones.
The following Cisco Unified IP Phone (SCCP) models support the Classic Ringtones feature:
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EnergyWise
Cisco EnergyWise program promotes company-wide sustainability by monitoring, reporting, and reducing energy consumption across an entire corporate infrastructure. In the Cisco Unified IP Phone firmware, the EnergyWise feature allows phones to participate in an EnergyWise-enabled system. The phones can report power usage to the EnergyWise domain to allow the tracking and control of power within the customer premise.
In the Cisco Unified IP Phones, the EnergyWise feature enables the phone to sleep (power down) and wake (power up). A sleeping phone reduces energy consumption, typically into the 0 to 1 watt range. The administrator sets a working schedule of days, power up times, and power down times for each phone. At the scheduled power down time, the phone automatically powers down, and at the scheduled power up time, the phone automatically powers up.
The following Cisco Unified IP Phones (SCCP) support EnergyWise in this release:
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Cisco IOS support
In order for the phones to receive the power down and power up messages, the switch must also support the EnergyWise feature. The following table shows the versions of the Cisco switches that support EnergyWise.
Limitations
For phones with EnergyWise support, the Cisco Unified CM release 7.1, 8.0 and 8.5 require device pack installation. The EnergyWise in included in Cisco Unified CM release 8.6.
Enhanced Call Forward Notification
The Enhanced Call Forward Notification feature provides additional call information to display in the notification window when a call forwards. This additional information includes the name or number of phone that forwarded the call. The type of information displayed is set by the system administrator.
The Enhanced Call Forward Notification feature is supported on the following phones (SCCP):
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HTTP Download
The HTTP Download feature enhances the file download process to the phone. By default, the phone uses HTTP. If the HTTP download fails, the phone reverts to using the TFTP download.
This feature is supported on the following Cisco Unified IP Phones (SCCP):
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IPv6 Support
The Internet Protocol version 6 (IPv6) is an updated version of the current Internet Protocol, IPv4. IPv6 uses a 128-bit address and provides end-to-end security capabilities, enhanced Quality of Service (QoS), and increased number of available IP addresses. Cisco Unified IP Phones support the use of IPv6 only with the Skinny Call Control Protocol (SCCP).
This feature is supported on the following Cisco Unified IP Phones (SCCP):
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Missed Call Logs
The Missed Call Logs feature allows a user to specify whether missed calls are logged in the missed calls directory for a given line appearance.
This feature is supported on the following Cisco Unified IP Phones (SCCP):
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Multiple Calls per Line Appearance
The Multiple Calls Per Line feature supports multiple calls for each line. By default, your phone supports two active calls per line, and a maximum of six active calls per line. Your system administrator can adjust this number of active calls (not exceeding six calls) according to your need. Only one call can be connected at any time; other calls are automatically placed on hold.
This feature is supported on the following Cisco Unified IP Phones (SCCP):
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Limitations
The system supports up to a maximum of 6 calls per line.
For phones with SCCP, the Cisco Unified Communications Manager must be running Release 8.6 or later to support the feature.
SSH Access
The SSH Access settings option allows the administrator to enable or disable the SSH port on the phone using Cisco Unified CM Administration. When enabled, it allows the phone to accept the SSH connections. Disabling the SSH server functionality of the phone blocks the SSH access to the phone. This setting is disabled by default.
This feature is supported on the following Cisco Unified IP Phones (SCCP):
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Limitations
For phones with SSH access, the Cisco Unified CM release 7.1, 8.0 and 8.5 require device pack installation. The SSH is included in Cisco Unified CM release 8.6.
UCR 2008 Support
The Unified Capabilities Requirements (UCR) 2008 feature provides the following functions:
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The UCR 2008 feature is supported on the following Cisco Unified IP Phones (SCCP):
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Limitations
For UCR 2008 support, the Cisco Unified CM release 7.1, 8.0 and 8.5 require device pack installation. The UCR 2008 is included in Cisco Unified CM release 8.6.
Installation Notes
This section contains these sections:
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Installation Upgrade Notes
Direct upgrades, using unsigned load files, are supported to firmware releases 8.5, 9.x. You can use the following firmware release file for these direct upgrades. For Cisco Unified IP Phone 6921, 6941, and 6961 (SCCP):
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Note
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Note
Before You Begin
If you are using unsigned load and want to upgrade Cisco Unified Communication Manager to release 8.5 and later then manually install unsigned load to upgrade because phone load upgrade will fail due to signed load in Cisco Unified Communication Manager by default.
Installing Cisco Unified Communications Manager
Before using the Cisco Unified IP Phone with Cisco Unified Communications Manager, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
To download and install the Cisco Unified Communications Manager version, follow these steps:
Procedure
Step 1
http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240
Step 2
Step 3
Step 4
Installing Cisco Unified Communications Manager Express
To download and install the Cisco Unified Communications Manager Express version, follow these steps:
Procedure
Step 1
http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240
Step 2
Step 3
Step 4
Installing Firmware Release 9.2(1) for Cisco Unified IP Phone 6921, 6941, and 6961 (SCCP)
To download and install the phone firmware, follow these steps:
Procedure
Step 1
http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240
Step 2
Step 3
Step 4
Step 5
Step 6
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Note
Step 7
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Step 8
Installing Firmware Release 9.2(1) for Cisco Unified IP Phone 6945 (SCCP)
To download and install the phone firmware, follow these steps:
Procedure
Step 1
http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240
Step 2
Step 3
Step 4
Step 5
Step 6
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Step 7
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Step 8
Important Notes
The following section contains important information that applies to Cisco Unified IP Phone 6921, 6941, 6945, and 6961.
Queuing and Notification Limitation
The Cisco Unified IP Phone 6921, 6941, 6945, and 6961 does not support the queuing and notification architecture to ensure serialization for XSI objects. Between each XML service item, the Cisco Unified IP Phone 6921, 6941, 6945, and 6961 will wait 3 seconds for each command to finish process. For more information, refer to CSCtn62201 using the Software Bug Toolkit.
Caveats
This section contains these topics:
Using Bug Toolkit
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:
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You can search for problems by using the Cisco Software Bug Toolkit.
To access Bug Toolkit, you need the following items:
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To use the Software Bug Toolkit, follow these steps:
Procedure
Step 1
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Open Caveats
Table 1 lists open caveats for SCCP firmware release 9.2(1).
Resolved Caveats
Table 2 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone 6921, 6941, and 6945 using SCCP firmware release 9.2(1).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Table 3 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone 6945 using SCCP firmware release 9.2(1).
Table 3 Resolved Caveats for the Cisco Unified IP Phone 6945 for Firmware Release 9.2(1)
The Cisco Unified IP Phone 6945 does not play multicast audio broadcasts
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.
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