Table Of Contents

A - B - C - D - E - F - I - L - M - O - P - R - S - U -

Index

A

accessing multilevel administration access 2-7

access logs 1-5

access privileges for user groups 1-4

antivirus programs 2-3

audience viii

B

backing up MLA 1.1(1) database 2-9

backing up MLA 1.2(4a) database 2-10, 2-11

C

CCMAdministrator

changing password 3-14

configuration parameters

Debug Level 1-6

described 1-6

Directory Base 1-6

Effective Access Privileges for overlapping functional groups 1-7

Effective Access Privileges for overlapping user groups 1-6

conventions ix

D

database 2-10

Debug Level configuration parameter 1-6

Directory Base configuration parameter 1-6

document

audience viii

conventions ix

organization viii

preface vii

purpose viii

related documentation ix

downloading MLA from the web 2-2

E

Effective Access Privileges for overlapping functional groups configuration parameter 1-7

Effective Access Privileges for overlapping user groups configuration parameter 1-6

F

functional groups

adding 3-4

deleting 3-6

described 1-3, 3-3

privileges for standard A-2

standard A-1

updating 3-5

I

installation overview 2-3

installing multilevel administration access 2-1, 2-2

L

logging on to CiscoCallManager multilevel administration access 3-2

logging out from CiscoCallManager multilevel administration access 3-17

login authentication 1-2

M

multilevel administration access (MLA)

accessing 2-7

access logs 1-5

adding functional groups 3-4

adding user groups 3-7

adding users to user groups 3-9

assigning privileges to user groups 3-12

backing up 2-9

backing up MLA 1.2(4a) database 2-10, 2-11

CCMAdministrator password, changing 3-14

configuration parameters 1-6

deleting functional groups 3-6

deleting user groups 3-8

deleting users from user groups 3-10

described 1-1, 3-1

downloading from the web 2-2

functional groups 1-3, 3-3

installation overview 2-3

installing 2-1, 2-2

introduction 1-1

key features 1-2

logging on 3-2

logging out 3-17

login authentication 1-2

more information 1-7, 2-12, 3-17, A-6

parameters, configuring 3-15

privileges for a user 3-14

privileges report 3-13

restoring MLA 1.1(1) database 2-10

restoring MLA 1.2(4a) 2-10

restoring MLA 1.2(4a) database 2-11

stopping antivirus programs 2-3

synchronizing the SQL SA password 2-12

uninstalling 2-6

updating functional groups 3-5

upgrading 2-7

upgrading database versions 2-9

upgrading from MLA 1.2(x) 2-8

user group access privileges 1-4

user group privileges 3-11

user groups 1-3, 3-7

O

organization viii

P

parameters

configuring for MLA 3-15

parameters, configuration

Debug Level 1-6

described 1-6

Directory Base 1-6

Effective Access Privileges for overlapping functional groups 1-7

Effective Access Privileges for overlapping user groups 1-6

password

changing for CCMAdministrator 3-14

synchronizing the SQL SA password 2-12

preface vii

privileges

assigning to user groups 3-12

mapping for standard user groups and functional groups A-2

standard functional groups A-2

standard user groups A-2

user groups 3-11

viewing report 3-13

viewing user 3-14

purpose viii

R

related documentation ix

restoring MLA 1.1(1) database 2-10

restoring MLA 1.2(4a) database 2-10, 2-11

S

SQL SA password synchronization 2-12

standard functional groups A-1

standard user group/functional group mapping (table) A-3

standard user groups A-1, A-2

U

uninstalling multilevel administration access 2-6

upgrading from MLA 1.2(x) 2-8

upgrading multilevel administration access 2-7, 2-9

user groups

access privileges 1-4

adding 3-7

adding users 3-9

assigning privileges 3-12

deleting 3-8

deleting users 3-10

described 1-3, 3-7

privileges 3-11

privileges for standard A-2

standard A-1, A-2

viewing privileges report 3-13

viewing user privileges 3-14